Home care agency · Bridport

Daley Home Care

Rated Good by CQC Rating published 19 September 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · Families helped this month: 4

A carer bringing tea to an older woman at home Illustrative photo, not of Daley Home Care
Address
Pineapple Cottage, Salwayash, Bridport, DT6 5HZ
Run by
Daley Home Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
March 2016 (10 years)
Registered manager
Natily Berry
Company check
Active, trading since 2009 (17 years), accounts up to date (Companies House 07051385)
Last CQC check
19 Sep 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Regulated activities on its registration: Personal care

See this service on the CQC website · CQC location ID 1-2417047272

About Daley Home Care

Daley Home Care is a CQC-registered home care agency in Bridport, run by Daley Home Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (September 2025). Well-led was rated Requires improvement.

Who runs it

Daley Home Care is run by Daley Home Care Limited (company 07051385), incorporated in 2009, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

CQC ratings, area by area

  • SafeGood62% score65 of 67 in Dorset
  • EffectiveGood71% score63 of 67 in Dorset
  • CaringGood75% score58 of 67 in Dorset
  • ResponsiveGood75% score63 of 67 in Dorset
  • Well-ledRequires improvement61% score5 of 67 in Dorset

From CQC's latest report, published 19 September 2025. Under each rating: how many agencies in Dorset share it.

From the latest CQC inspection

  • The service was providing care and support to 24 people in their own homes.
  • They were providing live in care to 6 of these people.
  • Not everyone who used the service received personal care.
  • A relative told us the staff were “very good and caring, they take good care of my relative, they are safe”.

Inspected 26 April 2018; report published 31 May 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Detailed scores

Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Daley Home Care scores 69%.

Safe Good 62%
  • Learning culture2 · Some shortfalls
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding2 · Some shortfalls
  • Involving people to manage risks2 · Some shortfalls
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation2 · Some shortfalls
Effective Good 71%
  • Assessing needs3 · Good
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment2 · Some shortfalls
Caring Good 75%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Requires Improvement 61%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders2 · Some shortfalls
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability1 · Significant shortfalls
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation2 · Some shortfalls

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 9 June 2025, published 19 September 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

How its rating has changed

  1. Apr 2017 Requires improvement
  2. May 2018 Good
  3. Sep 2025 Good
  4. Today Rating 1 year old

CQC rating timeline for this address.

CQC documents

Area and map

Ward
Eggardon
Parliamentary constituency
West Dorset
NHS area (integrated care board)
NHS Dorset Integrated Care Board
Urban or rural
Smaller rural · further from a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England

View on OpenStreetMap · Directions · Base map © OpenStreetMap

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.

Who the service is registered for

  • Dementia
  • Older people
  • Physical disabilities
  • Sensory impairments
  • Mental health conditions
  • Adults under 65

From the CQC register; ask how each need is met in practice.

Likely fees

We estimate visits from Daley Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

People with savings under £23,250 may get help from Dorset Council after a needs and financial assessment.

Strengths and weak spots in the ratings

For Daley Home Care, Well-led is rated below Good; 4 other areas are Good.

Across Dorset, 5 of 67 rated agencies are Requires improvement for Well-led (7%).

Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 61%, averaging 69% overall.

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Daley Home Care over the years

Registered in March 2016, it has 10 years on the CQC register.

CQC has published 3 overall ratings for it (2017–2025), starting at Requires improvement and improving to Good.

2 reports have been published for this location, most recently on 31 May 2018.

Family reviews

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Daley Home Care in local context

  • Rated Good. Across Dorset, 98% of the 66 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (September 2025) is more recent than 65% of agency ratings in Dorset.
  • Registered with CQC in 2016: it has been registered longer than 72% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in Dorset lists 5.
  • Areas CQC rated below Good: Well-led (8% of home care agencies in Dorset are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in Dorset. Source: CQC register, Oct 2026.

Also nearby

Guides for families

Other home care agencies near Bridport with recent ratings

What families ask about Daley Home Care

What kind of care can Daley Home Care offer?
Registration for Daley Home Care covers: homecare agencies. Check which of these it offers today.
Who is the registered provider for Daley Home Care?
The registered provider is Daley Home Care Limited, according to CQC.
What are Daley Home Care's fees?
Daley Home Care hasn't shared a price list with us. Get the quote in writing, including any extra charges.
How did Daley Home Care score on each CQC key question?
CQC rates five key questions. For Daley Home Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the two to read first in the report.
Where is Daley Home Care based?
Pineapple Cottage, Salwayash, Bridport, DT6 5HZ is the agency's office; check it serves your postcode.
Is Daley Home Care regulated by the Care Quality Commission?
It is. The CQC register records Daley Home Care as a home care agency, location ID 1-2417047272 and was rated Good overall in September 2025.
Is Daley Home Care registered for dementia care?
Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
When was Daley Home Care last inspected?
Its current CQC rating dates from 19 September 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.

In Dorset

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Daley Home Care: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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