Home care agency · Frome

Dimensions Somerset Frome Domiciliary Care Office

Rated Good by CQC Rating published 1 November 2022 Rating 3 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A support worker reading with an older man Illustrative photo, not of Dimensions Somerset Frome Domiciliary Care Office
Address
Colliers Court, Manor Road, Frome, BA11 4BS
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
April 2017 (9 years)
Part of
Dimensions
Registered manager
Anthony James Rostron Ainsworth, Yasmine England, Kimberley Louise Furniss, Peterson Irungu, Sharon Elizabeth Scott, Sandra Ware
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 10257343)
Last CQC check
1 Nov 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

CQC regulated activities: Personal care

Open CQC's full report · CQC location ID 1-3279526135

About Dimensions Somerset Frome Domiciliary Care Office

Dimensions Somerset Frome Domiciliary Care Office in Frome is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Dimensions Somerset Sev Limited. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.

CQC rated it Good overall (November 2022). It is one of 21 CQC-registered home care agencies that have an office within 7 miles of Frome; 16 of those are rated Good or Outstanding.

What CQC's inspectors reported

  • Right Support People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service this practice.
  • People were supported by staff to pursue their interests, so people had a fulfilling and meaningful everyday life.
  • Staff supported people to achieve their aspirations and goals.
  • Staff supported people with their medicines in a way that promoted best possible health outcomes.

Inspected 29 September 2022; report published 1 November 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.

What it may cost

We estimate visits from Dimensions Somerset Frome Domiciliary Care Office at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

If savings are under the upper limit (£23,250 in England), Somerset Council may pay part of the cost after a free care needs assessment.

What the ratings tell you

Dimensions Somerset Frome Domiciliary Care Office has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 74 of the 91 other agencies in Somerset that CQC has rated.

The local picture

There are 3 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Spire Homecare (Frome), 0.9 miles away.

It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 23).

5 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Frome East ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.

Each area CQC checks

  • SafeGood86 of 92 in Somerset
  • EffectiveGood85 of 91 in Somerset
  • CaringGood82 of 91 in Somerset
  • ResponsiveGood81 of 91 in Somerset
  • Well-ledGood75 of 92 in Somerset

Source: CQC, published 1 November 2022. Under each rating: how many agencies in Somerset share it.

Earlier inspections

  1. Aug 2018 Good
  2. Dec 2020 Requires improvement
  3. Nov 2022 Good
  4. Today Rating 3 years old

Published CQC ratings in date order. The latest rating is an improvement on the one before.

Inspection reports to read

Map and area details

Ward
Frome East
Parliamentary constituency
Frome and East Somerset
NHS planning area
NHS Somerset Integrated Care Board
Urban or rural
Urban, further from a major town or city
Neighbourhood deprivation
Among the 40% most deprived areas in England

Bigger map · Directions · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

How long it has been running

CQC registration dates from April 2017, so the service has been operating for around 9 years under its current registration.

CQC has published 3 overall ratings for it (2018–2022), starting at Good; it has gone up 1 and down 1 time, and is now Good.

No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Reports on record: 3, with the most recent dated 1 November 2022.

Specialisms

Registration details from CQC.

Ownership and company checks

Dimensions Somerset Frome Domiciliary Care Office is run by Dimensions Somerset Sev Limited (company 10257343), incorporated in 2016.

At Companies House, the company is listed as active, its accounts are filed on time, it has 10 active directors and there is no insolvency history.

Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse and other social work without accommodation.

Dimensions Somerset Sev Limited runs 16 CQC-registered services across 2 council areas; 13 of the 16 with a rating are Good or Outstanding (81%), against 85% for the same mix of services across England.

15 of its services are in Somerset.

It trades under the Dimensions brand, which covers 57 services run by 3 registered providers.

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How Dimensions Somerset Frome Domiciliary Care Office compares

  • Rated Good. Across Somerset, 94% of the 90 rated home care agencies are Good or Outstanding and 7 are Outstanding.
  • Its rating (November 2022) is more recent than 52% of agency ratings in Somerset.
  • Registered with CQC in 2017: it has been registered longer than 66% of home care agencies in the area.
  • It lists 3 specialisms with CQC; the typical agency in Somerset lists 5.

Comparison set: every registered home care agency in Somerset, CQC data for Oct 2026.

Also nearby

Guides for families

Frome: home care agencies inspected recently

Quick answers about Dimensions Somerset Frome Domiciliary Care Office

Which provider runs Dimensions Somerset Frome Domiciliary Care Office?
The registered provider is Dimensions Somerset Sev Limited, according to CQC.
What type of care does Dimensions Somerset Frome Domiciliary Care Office provide?
Dimensions Somerset Frome Domiciliary Care Office is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
How did Dimensions Somerset Frome Domiciliary Care Office score on each CQC key question?
CQC rates five key questions. For Dimensions Somerset Frome Domiciliary Care Office: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
How much does care from Dimensions Somerset Frome Domiciliary Care Office cost?
No fee list from Dimensions Somerset Frome Domiciliary Care Office has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
Is Dimensions Somerset Frome Domiciliary Care Office a registered provider?
It is. The CQC register records Dimensions Somerset Frome Domiciliary Care Office as a home care agency, location ID 1-3279526135 and was rated Good overall in November 2022.
Where is Dimensions Somerset Frome Domiciliary Care Office based?
Colliers Court, Manor Road, Frome, BA11 4BS. That is the office; visits happen in your own home, so confirm your area is covered.
How recent is Dimensions Somerset Frome Domiciliary Care Office's CQC rating?
The rating now shown was published on 1 November 2022, 3 years ago. Ask what has changed since then, for example in management or staffing.
Can Dimensions Somerset Frome Domiciliary Care Office care for someone with dementia?
Not as a registered specialism. Some services still support people with mild dementia, so ask.

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