Home care agency · Oxford
Direct Link Care Ltd - Oxfordshire
Typical fee here £29–£35.50 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Direct Link Care Ltd - Oxfordshire- Address
- Regis, John Eccles House, Robert Robinson Avenue, Oxford, OX4 4GP
- Run by
- Direct Link Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2020 (6 years)
- Registered manager
- Patience Ndebele Elizabeth Gonera
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08517413)
- Last CQC check
- 17 Feb 2026
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care · Treatment of disease, disorder or injury
More in Oxford: Home care in Oxford (65) · Best rated home care agencies in Oxford · Dementia care at home in Oxford · Elderly care at home in Oxford · Physical disability care at home in Oxford · Live-in care in Oxford
Read the full CQC inspection report · CQC location ID 1-8457181721
The service in brief
Direct Link Care Ltd - Oxfordshire in Oxford is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Direct Link Care Ltd. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Oxford; 38 of those are rated Good or Outstanding.
History with CQC
CQC registration dates from March 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 2 overall ratings for it (2022–2026), starting at Good; it has gone up 0 and down 0 times, and is now Requires Improvement.
The company behind Direct Link Care Ltd - Oxfordshire
Direct Link Care Ltd - Oxfordshire is run by Direct Link Care Ltd (company 08517413), incorporated in 2013, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other human health activities, care for people with learning disabilities, mental health problems or substance misuse and other residential care.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Flexi Direct Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (2 of the nearest 25).
It sits in Littlemore ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Budgeting for this agency
We estimate visits from Direct Link Care Ltd - Oxfordshire at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Council help is possible below £23,250 in savings: ask Oxfordshire Council for a free care needs assessment.
How CQC rated each area
- Safe
- Effective
- Caring
- Responsive
- Well-led
As rated by CQC.
Inspection findings in brief
- Direct Link Care Ltd – Oxfordshire is a homecare service providing the regulated activities of personal care and treatment of disease, disorder or injury to people living in their own homes.
- This is help with tasks related to personal hygiene and eating.
- Where they do, we also consider any wider social care provided.
- We arranged for an Expert by Experience to make telephone calls to people and their relatives.
Inspected 16 March 2022; report published 30 April 2022; supporting 140 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.
How its rating has changed
- Apr 2022
- Feb 2026
- Today
Overall ratings CQC has published for this location, oldest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 30 April 2022
The neighbourhood
- Ward
- Littlemore
- Parliamentary constituency
- Oxford East
- NHS integrated care board
- NHS Thames Valley Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in OX4 (38)
Bigger map · Route planner · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Who they support
Taken from its CQC registration.
Family reviews
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How Direct Link Care Ltd - Oxfordshire compares
- Registered with CQC in 2020: it has been registered longer than 60% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Oxfordshire lists 5.
All figures compare it with other home care agencies in Oxfordshire; CQC register, Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Oxford
- Bluebird Care OxfordJan 2026 · 2.3 miles
- Genuine Carers - Oxford CityApr 2026 · 2.0 miles
- George Springall Homecare PartnershipOct 2025 · 5.2 miles
Questions about Direct Link Care Ltd - Oxfordshire
- Where is Direct Link Care Ltd - Oxfordshire based?
- The agency works from Regis, John Eccles House, Robert Robinson Avenue, Oxford, OX4 4GP; ask which postcodes its carers cover.
- Is Direct Link Care Ltd - Oxfordshire a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-8457181721, and has not yet been given an overall rating.
- Does Direct Link Care Ltd - Oxfordshire support people with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- What services is Direct Link Care Ltd - Oxfordshire registered for?
- Direct Link Care Ltd - Oxfordshire is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- Which provider runs Direct Link Care Ltd - Oxfordshire?
- The registered provider is Direct Link Care Ltd, according to CQC.
- How much does Direct Link Care Ltd - Oxfordshire charge?
- Direct Link Care Ltd - Oxfordshire's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Compare other agencies nearby
In Oxfordshire
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.