Home care agency · Welwyn Garden City
Etrum Healthcare Services Ltd
Illustrative photo, not of Etrum Healthcare Services Ltd- Address
- Orion House, Bessemer Road, Welwyn Garden City, AL7 1HH
- Run by
- Etrum Healthcare Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2022 (4 years)
- Registered manager
- Alexandra Varga
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13582201)
- Last CQC check
- Not listed
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Welwyn Garden City: Home care in Welwyn Garden City (98) · Best rated home care agencies in Welwyn Garden City · Dementia care at home in Welwyn Garden City · Elderly care at home in Welwyn Garden City · Physical disability care at home in Welwyn Garden City · Live-in care in Welwyn Garden City
See this service on the CQC website · CQC location ID 1-13090141860
About this agency
Etrum Healthcare Services Ltd is a CQC-registered home care agency that also provides supported living in Welwyn Garden City. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities and mental health conditions.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 98 CQC-registered home care agencies that have an office within 7 miles of Welwyn Garden City; 49 of those are rated Good or Outstanding.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is JNN Welwyn Garden City, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: mental health conditions (8 of the nearest 25); children (6 of the nearest 25).
It sits in Peartree ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Who runs it
Etrum Healthcare Services Ltd is run by Etrum Healthcare Services Ltd (company 13582201), incorporated in 2021.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse, residential care for older and disabled people, other residential care and other social work without accommodation.
Budgeting for this agency
We estimate visits from Etrum Healthcare Services Ltd at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Hertfordshire Council for a free care needs assessment.
Area and map
- Ward
- Peartree
- Parliamentary constituency
- Welwyn Hatfield
- NHS area (integrated care board)
- NHS Central East Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in AL7 (20)
Larger map · Directions · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Specialisms
From the CQC register; ask how each need is met in practice.
Family reviews
No family has reviewed Etrum Healthcare Services Ltd on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where Etrum Healthcare Services Ltd stands locally
- Registered with CQC in 2022: it has been registered longer than 40% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Hertfordshire lists 5.
Based on the CQC register for Hertfordshire as at Oct 2026.
Closest alternatives
Guides for families
Welwyn Garden City: home care agencies inspected recently
- Abbots Care Limited (Hertfordshire)Oct 2025 · 6.3 miles
- Blueberry Hill Care LimitedAug 2026 · under 0.5 miles
- Medow Care Services LimitedAug 2026 · 3.0 miles
Etrum Healthcare Services Ltd: common questions
- Is Etrum Healthcare Services Ltd a registered provider?
- Yes. Etrum Healthcare Services Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-13090141860), and has not yet been given an overall rating.
- What type of care does Etrum Healthcare Services Ltd provide?
- Etrum Healthcare Services Ltd is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- Does Etrum Healthcare Services Ltd support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Where is Etrum Healthcare Services Ltd based?
- The agency works from Orion House, Bessemer Road, Welwyn Garden City, AL7 1HH; ask which postcodes its carers cover.
- What are Etrum Healthcare Services Ltd's fees?
- Etrum Healthcare Services Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
More home care agencies nearby
In Hertfordshire
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.