Home care agency · Hatfield
Medow Care Services Limited
Illustrative photo, not of Medow Care Services Limited- Address
- Unit 25, Fiddlebridge Industrial Centre, Hatfield, AL10 0DE
- Run by
- Medow Care Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2011 (14 years)
- Registered manager
- Engelina Mafirakurewa
- Company check
- Active, trading since 2011 (15 years), accounts up to date (Companies House 07658818)
- Last CQC check
- 13 Aug 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
CQC regulated activities: Personal care
More in Hatfield: Home care in Hatfield (99) · Best rated home care agencies in Hatfield · Dementia care at home in Hatfield · Elderly care at home in Hatfield · Physical disability care at home in Hatfield · Live-in care in Hatfield
CQC page for this service · CQC location ID 1-350174076
About this agency
Registered with CQC as a home care agency, Medow Care Services Limited is based in Hatfield. It supports older people, with registered specialisms in dementia, physical disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (August 2026). It is one of 99 CQC-registered home care agencies that have an office within 7 miles of Hatfield; 50 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
Medow Care Services Limited has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 71%, averaging 74% overall.
CQC's scores in detail
Behind each rating sit scores of 1 to 4 for individual quality statements, which CQC turns into a percentage for the area. Averaged across the five areas, Medow Care Services Limited scores 74%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 7 July 2026, published 13 August 2026, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
Rating history
- Jan 2016
- Mar 2017
- Sep 2019
- Aug 2026
- Today Rated in the last 12 months
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 17 September 2019
- CQC inspection report 10 March 2017
- CQC inspection report 8 January 2016
- Inspection report 13 November 2013
- Inspection report 4 January 2013
Where it is
- Ward
- Hatfield Central
- Parliamentary constituency
- Welwyn Hatfield
- NHS integrated care board
- NHS Central East Integrated Care Board
- Type of area
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in AL10 (20)
Open the full map · Get directions · Base map © OpenStreetMap
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Who runs it
Medow Care Services Limited is run by Medow Care Services Limited (company 07658818), incorporated in 2011.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and social work without accommodation for older and disabled people (which includes home care).
Likely fees
We estimate visits from Medow Care Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Hertfordshire Council after a needs and financial assessment.
Around Hatfield
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Alina Homecare Borehamwood & Cheshunt, under 0.5 miles away.
Its rating is more recent than any of the 12 nearest rated agencies.
It sits in Hatfield Central ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Who the service is registered for
Registration details from CQC.
CQC ratings, area by area
- Safe72% score164 of 196 in Hertfordshire
- Effective75% score173 of 196 in Hertfordshire
- Caring75% score172 of 196 in Hertfordshire
- Responsive75% score172 of 196 in Hertfordshire
- Well-led71% score138 of 196 in Hertfordshire
CQC key question ratings, published 13 August 2026. Under each rating: how many agencies in Hertfordshire share it.
Medow Care Services Limited over the years
Medow Care Services Limited has been registered with CQC since December 2011, about 14 years.
CQC has published 4 overall ratings for it (2016–2026), starting at Good and staying Good every time.
The CQC website holds 5 reports for it, the latest from 17 September 2019.
From the latest CQC inspection
- We conducted this assessment to confirm whether the rating of good remains accurate.
- Instead, our findings focus on any area where the service needs to improve or where we found exceptional practice.
- The service had systems in place to safeguard people from abuse and avoidable harm.
- Comments received included, “I have no concerns at all, and I feel safe with the care I receive," and “I have never had any concerns about the way I have been treated." People talked about staff warmly describing staff as caring, sensitive and kind.
Inspected 2 September 2019; report published 17 September 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
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Compared with other agencies locally
- Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (August 2026) is more recent than 98% of agency ratings in Hertfordshire.
- Registered with CQC in 2011: it has been registered longer than 94% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Hertfordshire lists 5.
Comparison set: every registered home care agency in Hertfordshire, CQC data for Oct 2026.
Other agencies close by
Guides for families
Newer ratings near Hatfield
- Abbots Care Limited (Hertfordshire)Oct 2025 · 3.8 miles
- Blueberry Hill Care LimitedAug 2026 · 2.7 miles
Questions about Medow Care Services Limited
- Is Medow Care Services Limited registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- How did Medow Care Services Limited score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- When did CQC last rate Medow Care Services Limited?
- The latest rating is dated 13 August 2026; ask whether there have been changes since.
- Is Medow Care Services Limited registered with CQC?
- Medow Care Services Limited is on the CQC register as a home care agency (ID 1-350174076) and was rated Good overall in August 2026.
- How much does care from Medow Care Services Limited cost?
- Medow Care Services Limited has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- What kind of care can Medow Care Services Limited offer?
- Registration for Medow Care Services Limited covers: homecare agencies. Check which of these it offers today.
- What is Medow Care Services Limited's address?
- The agency's base is Unit 25, Fiddlebridge Industrial Centre, Hatfield, AL10 0DE. Confirm that its carers travel to your area.
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.