Home care agency · Nuneaton
Exceptional Care Services
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Exceptional Care Services- Address
- 4 Barling Way, EP2. 17, Nuneaton, CV10 7RH
- Run by
- Exceptional Support Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2025 (1 year)
- Registered manager
- Wadzanai Wonzeri
- Company check
- Active, trading since 2021 (5 years), accounts up to date (Companies House 13283818)
- Last CQC check
- 22 May 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Registered activities: Personal care
More in Nuneaton: Home care in Nuneaton (59) · Best rated home care agencies in Nuneaton · Dementia care at home in Nuneaton · Elderly care at home in Nuneaton · Physical disability care at home in Nuneaton · Live-in care in Nuneaton
Open CQC's full report · CQC location ID 1-21682463457
Introducing Exceptional Care Services
Exceptional Care Services is a CQC-registered home care agency in Nuneaton, run by Exceptional Support Services Limited. Its CQC registration covers adults of all ages and children, including people living with dementia and physical disabilities.
At its most recent rating, CQC judged it Requires improvement overall (May 2026). Effective, Responsive and Well-led were rated Requires improvement. It is one of 59 CQC-registered home care agencies that have an office within 7 miles of Nuneaton; 31 of those are rated Good or Outstanding.
Inspection findings in brief
- Exceptional Care Services Limited is a care agency which is registered to provide personal care and support to people in their own homes.
- The service is registered to provide support to children between the ages of 0-18 years, younger and older adults, people living with physical disabilities and dementia.
- For us to make a full assessment of the service, we reviewed some historical records for a person who had received a regulated activity and had recently left the service.
- We spoke with 1 relative who used the service for their child’s care and support needs and gained feedback about their experience of care provided.
In CQC's words, from its published findings (Open Government Licence). Read the full report.
Who they support
As listed with the regulator.
Where it is
- Ward
- Arbury
- Parliamentary constituency
- Nuneaton
- NHS planning area
- NHS Coventry and Warwickshire Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in CV10 (19)
Bigger map · How to get there · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Each area CQC checks
- Safe77 of 96 in Warwickshire
- Effective6 of 96 in Warwickshire
- Caring86 of 96 in Warwickshire
- Responsive6 of 96 in Warwickshire
- Well-led24 of 96 in Warwickshire
As rated by CQC, published 22 May 2026. Under each rating: how many agencies in Warwickshire share it.
Strengths and weak spots in the ratings
Area by area, Effective, Responsive and Well-led are rated below Good; 2 other areas are Good.
Across Warwickshire, 6 of 96 rated agencies are Requires improvement for Effective (6%), while 6 of 96 rated agencies are Requires improvement for Responsive (6%), while 24 of 96 rated agencies are Requires improvement for Well-led (25%).
If you are considering it, read the Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Around Nuneaton
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 10 of them rated Good or Outstanding, and the closest is Almond Care Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (5 of the nearest 25).
Its rating is more recent than any of the 14 nearest rated agencies.
It sits in Arbury ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Coventry and Warwickshire ICB.
Likely fees
We estimate visits from Exceptional Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Warwickshire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Exceptional Care Services over the years
Exceptional Care Services has been registered with CQC since February 2025, about 1 year.
There is a single overall rating on record, Requires improvement (May 2026).
Who runs it
Exceptional Care Services is run by Exceptional Support Services Limited (company 13283818), incorporated in 2021, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other social work without accommodation.
Family reviews
No family has reviewed Exceptional Care Services on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Exceptional Care Services against its area
- Rated Requires improvement. Across Warwickshire, 84% of the 93 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (May 2026) is more recent than 89% of agency ratings in Warwickshire.
- Registered with CQC in 2025: it has been registered longer than 19% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Warwickshire lists 5.
- Areas CQC rated below Good: Effective (6% of home care agencies in Warwickshire are also rated below Good here); Responsive (6% of home care agencies in Warwickshire are also rated below Good here); Well-led (27% of home care agencies in Warwickshire are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Warwickshire, CQC data for Oct 2026.
Closest alternatives
Guides for families
Recently rated home care agencies near Nuneaton
- Warwickshire Reablement ServiceApr 2026 · 3.1 miles
- JCT Home Care Consulting Ltd Trading as Visiting Angels West LeicestershireJun 2026 · 4.0 miles
- Purple Care TMNov 2024 · 2.6 miles
What families ask about Exceptional Care Services
- When was Exceptional Care Services last inspected?
- Its current CQC rating dates from 22 May 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Exceptional Care Services support people with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Exceptional Care Services registered with CQC?
- Yes. Exceptional Care Services is registered with the Care Quality Commission as a home care agency (location ID 1-21682463457) and was rated Requires improvement overall in May 2026.
- Where is Exceptional Care Services?
- The agency works from 4 Barling Way, EP2. 17, Nuneaton, CV10 7RH; ask which postcodes its carers cover.
- How is Exceptional Care Services rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What are Exceptional Care Services's fees?
- Exceptional Care Services's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Which provider runs Exceptional Care Services?
- On CQC's register the provider is Exceptional Support Services Limited.
- What kind of care can Exceptional Care Services offer?
- Exceptional Care Services is registered for homecare agencies. Ask which of these it provides at the moment.
Compare other agencies nearby
In Warwickshire
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.