Home care agency · Chelmsford
Family Homecare Ltd
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Family Homecare Ltd- Address
- 57 High Street, Great Baddow, Chelmsford, CM2 7HJ
- Run by
- Family Home Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2015 (11 years)
- Registered manager
- Ruth Knowles
- Company check
- Active, trading since 2009 (17 years), accounts up to date (Companies House 06850723)
- Last CQC check
- 7 Sep 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Chelmsford: Home care in Chelmsford (69) · Best rated home care agencies in Chelmsford · Dementia care at home in Chelmsford · Elderly care at home in Chelmsford · Physical disability care at home in Chelmsford · Live-in care in Chelmsford
Read the full CQC inspection report · CQC location ID 1-2104868713
Family Homecare Ltd at a glance
Family Homecare Ltd in Chelmsford is registered with the Care Quality Commission as a home care agency, run by Family Home Care Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and eating disorders among its specialisms.
CQC rated it Good overall (September 2023). Well-led was rated Requires improvement. It is one of 69 CQC-registered home care agencies that have an office within 7 miles of Chelmsford; 44 of those are rated Good or Outstanding.
History with CQC
Family Homecare Ltd has been registered with CQC since June 2015, about 11 years.
CQC has published 2 overall ratings for it (2017–2023), starting at Good and staying Good every time.
The rating is 3 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
There are 2 CQC reports on file for this address; the newest is from 7 September 2023.
How its rating has changed
- Aug 2017
- Sep 2023
- Today Rating 3 years old
Published CQC ratings in date order.
Inspection reports to read
- CQC inspection report 7 September 2023
- CQC inspection report 17 August 2017
Area and map
- Ward
- Great Baddow East
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Chelmsford
- Local NHS (ICB)
- NHS Essex Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in CM2 (23)
See the wider area · Route planner · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Budgeting for this agency
We estimate visits from Family Homecare Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Home Instead Senior Care, under 0.5 miles away.
4 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Great Baddow East ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Strengths and weak spots in the ratings
Area by area, Well-led is rated below Good; 4 other areas are Good.
Across Essex, 57 of 312 rated agencies are Requires improvement for Well-led (18%).
The Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Safe, effective, caring, responsive, well-led
- Safe271 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led57 of 312 in Essex
From CQC's latest report, published 7 September 2023. Under each rating: how many agencies in Essex share it.
Registered specialisms
Registration details from CQC.
What CQC's inspectors reported
- The registered manager did not have effective systems to support them to have full oversight of the service.
- Written risk assessments and care records were task focused and did not reflect the person-centred care people received.
- Feedback from families and relatives was positive and people achieved good outcomes.
- There were enough safely recruited staff to meet people's needs.
Inspected 4 August 2023; report published 7 September 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Who runs it
Family Homecare Ltd is run by Family Home Care Limited (company 06850723), incorporated in 2009, 6 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Family Homecare Ltd compares
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (September 2023) is more recent than 73% of agency ratings in Essex.
- Registered with CQC in 2015: it has been registered longer than 81% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Essex lists 6.
- Areas CQC rated below Good: Well-led (18% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Essex; CQC register, Oct 2026.
Nearest home care agencies
Guides for families
Other home care agencies near Chelmsford with recent ratings
- De Vere Care Partnership -ChelmsfordJul 2026 · under 0.5 miles
- A1 Home CareOct 2026 · under 0.5 miles
- Amazingly Care LtdOct 2025 · 0.7 miles
Family Homecare Ltd: common questions
- Is Family Homecare Ltd registered with CQC?
- Registered, yes: location 1-2104868713 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in September 2023.
- Where is Family Homecare Ltd?
- The agency's base is 57 High Street, Great Baddow, Chelmsford, CM2 7HJ. Confirm that its carers travel to your area.
- How recent is Family Homecare Ltd's CQC rating?
- The rating now shown was published on 7 September 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
- Can Family Homecare Ltd care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- Which provider runs Family Homecare Ltd?
- On CQC's register the provider is Family Home Care Limited.
- What type of care does Family Homecare Ltd provide?
- CQC lists Family Homecare Ltd under: homecare agencies. Check which of these it is actively providing now.
- How did Family Homecare Ltd score on each CQC key question?
- CQC rates five key questions. For Family Homecare Ltd: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
- What are Family Homecare Ltd's fees?
- Family Homecare Ltd's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.