Home care agency · Bristol
Featherbed Care
Illustrative photo, not of Featherbed Care- Address
- 44 Bath Hill, Keynsham, Bristol, BS31 1HG
- Run by
- Featherbed Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2018 (8 years)
- Registered manager
- Isobell Dawn Heaton
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 09956655)
- Last CQC check
- 11 Jul 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Bristol: Home care in Bristol (168) · Best rated home care agencies in Bristol · Dementia care at home in Bristol · Elderly care at home in Bristol · Physical disability care at home in Bristol · Live-in care in Bristol
Full report at cqc.org.uk · CQC location ID 1-3745716822
About this agency
Featherbed Care in Bristol is registered with the Care Quality Commission as a home care agency, run by Featherbed Care Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (July 2019). It is one of 118 CQC-registered home care agencies that have an office within 7 miles of Kingswood; 66 of those are rated Good or Outstanding.
Budgeting for this agency
We estimate visits from Featherbed Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Bath and North East Somerset Council after a needs and financial assessment.
How it fits locally
There are 16 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Abihealth – Southwest, under 0.5 miles away.
17 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Keynsham North ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Bath and North East Somerset, Swindon and Wiltshire ICB.
Past CQC ratings
- Jul 2019
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
Published inspection reports
- CQC inspection report 11 July 2019
Finding it
- Ward
- Keynsham North
- Parliamentary constituency
- North East Somerset and Hanham
- Integrated care board
- NHS Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in BS31 (5)
Open the full map · How to get there · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). The office location; ask which streets and villages carers cover.
The ratings in context
All five areas CQC looks at are rated Good for Featherbed Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 12 of the 19 other agencies in Bath and North East Somerset that CQC has rated.
Each area CQC checks
- Safe14 of 20 in Bath and North East Somerset
- Effective17 of 20 in Bath and North East Somerset
- Caring19 of 20 in Bath and North East Somerset
- Responsive19 of 20 in Bath and North East Somerset
- Well-led13 of 20 in Bath and North East Somerset
Ratings from CQC's most recent report, published 11 July 2019. Under each rating: how many agencies in Bath and North East Somerset share it.
History with CQC
CQC registration dates from June 2018, so the service has been operating for around 8 years under its current registration.
So far CQC has published one overall rating: Good, in July 2019.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
What inspectors found
- Care and treatment supported people to maintain their independence and quality of life.
- People and relatives were supported to express their views and preferences, and were treated with dignity and respect.
- Staff were motivated to deliver person-centred care which focused on getting positive outcomes for people.
- All feedback we received about staff and the organisation was positive.
Inspected 19 June 2019; report published 11 July 2019. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Who the service is registered for
Specialisms as registered with CQC.
The company behind Featherbed Care
Featherbed Care is run by Featherbed Care Ltd (company 09956655), incorporated in 2016, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Family reviews
Nobody has reviewed Featherbed Care here yet. Have you used it? A short, honest review helps the next family decide.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Featherbed Care compares
- Rated Good. Across Bath and North East Somerset, 70% of the 20 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (July 2019) is more recent than 20% of agency ratings in Bath and North East Somerset.
- Registered with CQC in 2018: it has been registered longer than 72% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Bath and North East Somerset lists 5.
Benchmarked against all CQC-registered home care agencies in Bath and North East Somerset (Oct 2026).
Also nearby
Guides for families
Bristol: home care agencies inspected recently
- Care and Support Service - Monica Wills HouseSep 2026 · 4.9 miles
- Bluebird Care (Bristol, Bath & N E Somerset)May 2025 · 0.6 miles
- The Horizon (New) LtdAug 2025 · 2.5 miles
Featherbed Care: common questions
- Which provider runs Featherbed Care?
- CQC lists Featherbed Care Ltd as the provider responsible for Featherbed Care.
- What type of care does Featherbed Care provide?
- Its CQC registration covers homecare agencies. Ask Featherbed Care how it would adapt if needs increase.
- How is Featherbed Care rated for safety and leadership?
- CQC rates five key questions. For Featherbed Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does care from Featherbed Care cost?
- Featherbed Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Is Featherbed Care regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-3745716822 and was rated Good overall in July 2019.
- Where is Featherbed Care based?
- The agency works from 44 Bath Hill, Keynsham, Bristol, BS31 1HG; ask which postcodes its carers cover.
- When did CQC last rate Featherbed Care?
- CQC published the current rating on 11 July 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Is Featherbed Care registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Home care in nearby towns
In Bath and North East Somerset
Providers: display this rating on your own site
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.