Home care agency · Coventry

FirstCare-Warwickshire

Rated Good by CQC Rating published 22 September 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from September 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of FirstCare-Warwickshire
Address
101 Lockhurst Lane, Coventry, CV6 5SF
Run by
Firstcare (GB) Ltd (2 services)
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
January 2020 (6 years)
Registered manager
Samantha Sylvia Mcguigan
Company check
Active, trading since 2006 (20 years), accounts up to date (Companies House 05703429)
Last CQC check
22 Sep 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered to provide: Personal care

Open CQC's full report · CQC location ID 1-8222436834

About FirstCare-Warwickshire

Registered with CQC as a home care agency that also provides supported living, FirstCare-Warwickshire is based in Coventry, run by Firstcare (GB) Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

Its latest CQC rating is Good overall (September 2021). Well-led was rated Requires improvement. It is one of 156 CQC-registered home care agencies that have an office within 7 miles of Coventry; 64 of those are rated Good or Outstanding.

Needs it is registered to meet

Taken from its CQC registration.

What the ratings tell you

For FirstCare-Warwickshire, Well-led is rated below Good; 4 other areas are Good.

Across Coventry, 17 of 70 rated agencies are Requires improvement for Well-led (24%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Safe, effective, caring, responsive, well-led

  • SafeGood57 of 70 in Coventry
  • EffectiveGood64 of 70 in Coventry
  • CaringGood65 of 70 in Coventry
  • ResponsiveGood61 of 70 in Coventry
  • Well-ledRequires improvement17 of 70 in Coventry

As rated by CQC, published 22 September 2021. Under each rating: how many agencies in Coventry share it.

Key points from CQC's visit

  • Risks to people's health and safety were assessed and staff knew how to support people to keep them safe.
  • Carers had received training to recognise and report signs of abuse.
  • Safe recruitment processes were in place and staff received a thorough induction to familiarise themselves with the expectations of the role and the values of the service.
  • They received good quality training and supervision to help them acquire the skills and knowledge to fulfil their role and responsibilities.

Inspected 2 August 2021; report published 22 September 2021; supporting 29 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Acme Care Ltd, under 0.5 miles away.

10 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Foleshill ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Coventry and Warwickshire ICB.

Budgeting for this agency

We estimate visits from FirstCare-Warwickshire at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Coventry Council can help with costs for people with savings under £23,250, starting with a free assessment.

Ownership and company checks

FirstCare-Warwickshire is run by Firstcare (gb) Ltd (company 05703429), incorporated in 2006, 13 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

Firstcare (GB) Ltd runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

History with CQC

FirstCare-Warwickshire has been registered with CQC since January 2020, about 6 years.

There is a single overall rating on record, Good (September 2021).

At 5 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Rating history

  1. Sep 2021 Good
  2. Today Rating 5 years old

Every overall rating on record for this location, earliest first.

CQC reports

Area and map

Ward
Foleshill
Parliamentary constituency
Coventry East
Integrated care board
NHS Coventry and Warwickshire Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in CV6 (46)

Larger map · How to get there · OpenStreetMap (ODbL)

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Coventry, 81% of the 69 rated home care agencies are Good or Outstanding and 4 are Outstanding.
  • Its rating (September 2021) is more recent than 51% of agency ratings in Coventry.
  • Registered with CQC in 2020: it has been registered longer than 65% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Coventry lists 6.
  • Areas CQC rated below Good: Well-led (25% of home care agencies in Coventry are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other home care agencies in Coventry; CQC register, Oct 2026.

Also nearby

Guides for families

Newer ratings near Coventry

What families ask about FirstCare-Warwickshire

How is FirstCare-Warwickshire rated for safety and leadership?
CQC rates five key questions. For FirstCare-Warwickshire: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
How much does FirstCare-Warwickshire charge?
FirstCare-Warwickshire's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Which provider runs FirstCare-Warwickshire?
The registered provider is Firstcare (GB) Ltd, according to CQC.
What kind of care can FirstCare-Warwickshire offer?
FirstCare-Warwickshire is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
When was FirstCare-Warwickshire last inspected?
Its current CQC rating dates from 22 September 2021, 5 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Is FirstCare-Warwickshire registered for dementia care?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
Is FirstCare-Warwickshire a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-8222436834 and was rated Good overall in September 2021.
Where is FirstCare-Warwickshire based?
Its office is at 101 Lockhurst Lane, Coventry, CV6 5SF. Carers travel to people's homes, so check it covers your street.

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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