Home care agency · Stockton-on-tees
Five Lamps Home Care
Illustrative photo, not of Five Lamps Home Care- Address
- Eldon Street, Thornaby, Stockton-on-tees, TS17 7DJ
- Run by
- The Five Lamps Organisation
- Type of provider
- Independent
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2020 (6 years)
- Registered manager
- *
- Company check
- Active, trading since 1989 (36 years), accounts overdue (Companies House 02441319)
- Last CQC check
- 14 Jul 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Licensed by CQC for: Personal care
More in Stockton-on-Tees: Home care in Stockton-on-Tees (78) · Best rated home care agencies in Stockton-on-Tees · Dementia care at home in Stockton-on-Tees · Elderly care at home in Stockton-on-Tees · Physical disability care at home in Stockton-on-Tees · Live-in care in Stockton-on-Tees
Open CQC's full report · CQC location ID 1-9200032146
The service in brief
Five Lamps Home Care in Stockton-on-tees is registered with the Care Quality Commission as a home care agency, run by The Five Lamps Organisation. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (July 2021). It is one of 80 CQC-registered home care agencies that have an office within 7 miles of Thornaby-on-Tees; 53 of those are rated Good or Outstanding.
Each area CQC checks
- Safe30 of 31 in Stockton-on-Tees
- Effective30 of 31 in Stockton-on-Tees
- Caring29 of 31 in Stockton-on-Tees
- Responsive28 of 31 in Stockton-on-Tees
- Well-led28 of 31 in Stockton-on-Tees
As rated by CQC, published 14 July 2021. Under each rating: how many agencies in Stockton-on-Tees share it.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Ther Ark Care Principles Ltd, under 0.5 miles away.
12 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Mandale & Victoria ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Costs to expect
We estimate visits from Five Lamps Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
Stockton-on-Tees Council can help with costs for people with savings under £23,250, starting with a free assessment.
Track record
CQC registration dates from July 2020, so the service has been operating for around 6 years under its current registration.
CQC has published 2 overall ratings for it (2018–2021), starting at Good and staying Good every time.
No new overall rating has been published for 5 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Ownership and company checks
Five Lamps Home Care is run by The Five Lamps Organisation (company 02441319), incorporated in 1989, 30 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are overdue, it has 3 active directors and there is no insolvency history.
Registered specialisms
As listed with the regulator.
What CQC's inspectors reported
- People told us they felt safe and were happy with the care they received.
- One person told us, "It's very good care, I feel safe and all the carers are very nice." Medicines were well managed, and people were happy with the way staff gave them their medicines.
- Staff were aware of how to identify and report safeguarding concerns.
- Staff followed infection control procedures, had access to PPE and had been trained in how to use it safely.
Inspected 14 June 2021; report published 14 July 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.
What the ratings tell you
All five areas CQC looks at are rated Good for Five Lamps Home Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 27 of the 30 other agencies in Stockton-on-Tees that CQC has rated.
How its rating has changed
- May 2018
- Jul 2021
- Today Rating 5 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 14 July 2021
Where it is
- Ward
- Mandale & Victoria
- Parliamentary constituency
- Middlesbrough and Thornaby East
- Integrated care board
- NHS North East and North Cumbria Integrated Care Board
- ONS area type
- Urban, nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in TS17 (9)
See the wider area · Directions · Map data: OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
Family reviews
Nobody has reviewed Five Lamps Home Care here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Five Lamps Home Care against its area
- Rated Good. Across Stockton-on-Tees, 97% of the 31 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (July 2021) is more recent than 32% of agency ratings in Stockton-on-Tees.
- Registered with CQC in 2020: it has been registered longer than 52% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in Stockton-on-Tees lists 6.
Benchmarked against all CQC-registered home care agencies in Stockton-on-Tees (Oct 2026).
Nearby options
Guides for families
Other home care agencies near Stockton-on-Tees with recent ratings
- Creative Support - Teesside ServicesJul 2026 · 1.3 miles
- The Robert Atkinson CentreOct 2024 · under 0.5 miles
- CEL Homecare TeessideJun 2026 · 1.7 miles
Frequently asked about Five Lamps Home Care
- What services is Five Lamps Home Care registered for?
- CQC lists Five Lamps Home Care under: homecare agencies. Check which of these it is actively providing now.
- Who is the registered provider for Five Lamps Home Care?
- Five Lamps Home Care is run by The Five Lamps Organisation, the registered provider on the CQC register.
- How much does care from Five Lamps Home Care cost?
- Five Lamps Home Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Five Lamps Home Care rated well for safety?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- Where is Five Lamps Home Care?
- Eldon Street, Thornaby, Stockton-on-tees, TS17 7DJ. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Five Lamps Home Care a registered provider?
- Yes. Five Lamps Home Care is registered with the Care Quality Commission as a home care agency (location ID 1-9200032146) and was rated Good overall in July 2021.
- Does Five Lamps Home Care support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Five Lamps Home Care's CQC rating?
- 14 July 2021 is when the current rating was published, 5 years ago. Check what has changed since, such as the manager or staffing.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.