Home care agency · Stockton-on-tees
CEL Homecare Teesside
Illustrative photo, not of CEL Homecare Teesside- Address
- 98 Church Road, Stockton-on-tees, TS18 1TW
- Run by
- CEL Homecare Limited (4 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2024 (2 years)
- Registered manager
- Rachel Louise Maughan Elaine Armstrong
- Company check
- Active, trading since 2019 (7 years), accounts up to date (Companies House 11968076)
- Last CQC check
- 26 Jun 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Stockton-on-Tees: Home care in Stockton-on-Tees (78) · Best rated home care agencies in Stockton-on-Tees · Dementia care at home in Stockton-on-Tees · Elderly care at home in Stockton-on-Tees · Physical disability care at home in Stockton-on-Tees · Live-in care in Stockton-on-Tees
Open CQC's full report · CQC location ID 1-20130691250
About CEL Homecare Teesside
CEL Homecare Teesside is a CQC-registered home care agency in Stockton-on-tees, run by CEL Homecare Limited. Its CQC registration covers adults of all ages, including people living with dementia and physical disabilities.
At its most recent rating, CQC judged it Good overall (June 2026). Responsive was rated Requires improvement. It is one of 78 CQC-registered home care agencies that have an office within 7 miles of Stockton-on-Tees; 51 of those are rated Good or Outstanding.
Track record
CQC registration dates from October 2024, so the service has been operating for around 2 years under its current registration.
There is a single overall rating on record, Good (June 2026).
Scores behind the rating
Each area below is made up of several quality statements, each scored 1 to 4 by CQC; the percentage combines those scores for the area. Averaged across the five areas, CEL Homecare Teesside scores 69%.
Safe 72%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing2 · Some shortfalls
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 71%
- Assessing needs2 · Some shortfalls
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control2 · Some shortfalls
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 61%
- Person-centred Care2 · Some shortfalls
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people2 · Some shortfalls
- Equity in access3 · Good
- Equity in experiences and outcomes2 · Some shortfalls
- Planning for the future3 · Good
Well-led 71%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 27 March 2026, published 26 June 2026 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Finding it
- Ward
- Stockton Town Centre
- Parliamentary constituency
- Stockton North
- Local NHS (ICB)
- NHS North East and North Cumbria Integrated Care Board
- Urban or rural
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in TS18 (19)
View on OpenStreetMap · Plan a journey · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.
The company behind CEL Homecare Teesside
CEL Homecare Teesside is run by Cel Homecare Limited (company 11968076), incorporated in 2019, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
CEL Homecare Limited runs 4 CQC-registered services across 3 council areas; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Kensington Home Care, under 0.5 miles away.
1 of the 18 nearest rated agencies has a more recent rating than this one.
It sits in Stockton Town Centre ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Costs to expect
We estimate visits from CEL Homecare Teesside at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Stockton-on-Tees Council after a needs and financial assessment.
Needs it is registered to meet
Taken from its CQC registration.
The five key questions
- Safe72% score30 of 31 in Stockton-on-Tees
- Effective71% score30 of 31 in Stockton-on-Tees
- Caring70% score29 of 31 in Stockton-on-Tees
- Responsive61% score1 of 31 in Stockton-on-Tees
- Well-led71% score28 of 31 in Stockton-on-Tees
Ratings from CQC's most recent report, published 26 June 2026. Under each rating: how many agencies in Stockton-on-Tees share it.
What CQC's inspectors reported
- Not everyone who used the service received support with personal care.
- This is help with tasks related to personal hygiene and eating.
- Where they do; we also consider any wider social care provided.
- People described staff as kind and caring and said they had professional but friendly relationships with them.
In CQC's words, from its published findings (Open Government Licence). Read the full report.
The ratings in context
Area by area, Responsive is rated below Good; 4 other areas are Good.
Across Stockton-on-Tees, 1 of 31 rated agencies are Requires improvement for Responsive (3%).
Under CQC's newer scoring, its strongest area is Safe at 72% and its lowest is Responsive at 61%, averaging 69% overall.
If you are considering it, read the Responsive section of the report first and ask what has changed since the inspection.
Family reviews
There are no reviews of CEL Homecare Teesside yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Where CEL Homecare Teesside stands locally
- Rated Good. Across Stockton-on-Tees, 97% of the 31 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (June 2026) is more recent than 90% of agency ratings in Stockton-on-Tees.
- Registered with CQC in 2024: it has been registered longer than 18% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Stockton-on-Tees lists 6.
- Areas CQC rated below Good: Responsive (3% of home care agencies in Stockton-on-Tees are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Stockton-on-Tees (Oct 2026).
Also nearby
Guides for families
Similar home care agencies near Stockton-on-Tees, rated recently
- Creative Support - Teesside ServicesJul 2026 · 1.9 miles
- Bluebird Care (Stockton and Hartlepool)Jun 2026 · 0.6 miles
- Care Matters (Homecare) Limited StocktonNov 2025 · 0.6 miles
Quick answers about CEL Homecare Teesside
- Is CEL Homecare Teesside rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does CEL Homecare Teesside charge?
- We don't have published prices from CEL Homecare Teesside yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- Who is the registered provider for CEL Homecare Teesside?
- On CQC's register the provider is CEL Homecare Limited.
- What type of care does CEL Homecare Teesside provide?
- Registration for CEL Homecare Teesside covers: homecare agencies. Check which of these it offers today.
- How recent is CEL Homecare Teesside's CQC rating?
- Its current CQC rating dates from 26 June 2026. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is CEL Homecare Teesside registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is CEL Homecare Teesside a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-20130691250 and was rated Good overall in June 2026.
- Where is CEL Homecare Teesside?
- 98 Church Road, Stockton-on-tees, TS18 1TW. That is the office; visits happen in your own home, so confirm your area is covered.
Look further afield
In Stockton-on-Tees
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.