Home care agency · Harrow
Francis Lodge Care Agency
Illustrative photo, not of Francis Lodge Care Agency- Address
- 138 Uxbridge Road, Harrow, HA3 6TY
- Run by
- Ms Monica Maxwell
- Type of provider
- Independent (owner-run)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- February 2011 (15 years)
- Registered manager
- *
- Last CQC check
- 17 Aug 2018
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Harrow: Home care in Harrow (93) · Best rated home care agencies in Harrow · Live-in care in Harrow · 24-hour care in Harrow
Full report at cqc.org.uk · CQC location ID 1-132689762
Francis Lodge Care Agency at a glance
Francis Lodge Care Agency is a CQC-registered home care agency in Harrow, run by Ms Monica Maxwell.
At its most recent rating, CQC judged it Good overall (August 2018). It is one of 93 CQC-registered home care agencies that are based in the borough of Harrow; 57 of those are rated Good or Outstanding.
Who it can help
As listed with the regulator.
What inspectors found
- We gave the provider two working days' notice of the inspection because the service provides care to people in their own homes and we wanted to make sure that the provider was available on the day of the inspection.
- It provides personal care to people living in their own homes in the community.
- Cleaning and other tasks were also carried out by the service.
- The previous inspection of the service took place 26 July 2016.
Inspected 3 July 2018; report published 17 August 2018. From the regulator's own summary (Open Government Licence). Read the full report.
The ratings in context
Francis Lodge Care Agency has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 55 of the 61 other agencies in Harrow that CQC has rated.
Past CQC ratings
- Oct 2016
- Aug 2018
- Today Rating 8 years old
Every overall rating on record for this location, earliest first. The latest rating is an improvement on the one before.
CQC documents
- CQC inspection report 17 August 2018
- CQC inspection report 5 October 2016
Finding it
- Ward
- Harrow Weald
- Council
- London Borough of Harrow · paying for care
- Parliamentary constituency
- Harrow East
- NHS integrated care board
- NHS West and North London Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
- Postcode district
- Home care in HA3 (15)
Larger map · Route planner · © OpenStreetMap contributors
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Around Harrow
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Stanmore House, 0.7 miles away.
12 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Harrow Weald ward, classed by ONS as urban (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Likely fees
We estimate visits from Francis Lodge Care Agency at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Live-in arrangements here usually cost £1,620–£1,980 weekly.
Council help is possible below £23,250 in savings: ask Harrow Council for a free care needs assessment.
Francis Lodge Care Agency over the years
Francis Lodge Care Agency has been registered with CQC since February 2011, about 15 years.
CQC has published 2 overall ratings for it (2016–2018), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Good.
8 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 2, with the most recent dated 17 August 2018.
The five key questions
- Safe55 of 62 in Harrow
- Effective59 of 62 in Harrow
- Caring60 of 62 in Harrow
- Responsive59 of 62 in Harrow
- Well-led56 of 62 in Harrow
Source: CQC, published 17 August 2018. Under each rating: how many agencies in Harrow share it.
The company behind Francis Lodge Care Agency
Francis Lodge Care Agency is the only service its provider, Ms Monica Maxwell, runs, so it is an independent, single-site operator rather than part of a chain.
Family reviews
Nobody has reviewed Francis Lodge Care Agency here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Francis Lodge Care Agency compares
- Rated Good. Across Harrow, 93% of the 61 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (August 2018) is more recent than 5% of agency ratings in Harrow.
- Registered with CQC in 2011, it is one of the longest-registered home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Harrow lists 6.
Compared with every CQC-registered home care agency in Harrow. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Harrow: home care agencies inspected recently
- Super Fast Care UK LtdNov 2025 · under 0.5 miles
- Ace Homecare LondonFeb 2025 · 0.7 miles
- Care Assist LimitedJul 2026 · 0.7 miles
Quick answers about Francis Lodge Care Agency
- How much does Francis Lodge Care Agency charge?
- Francis Lodge Care Agency hasn't shared a price list with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Francis Lodge Care Agency rated for safety and leadership?
- CQC rates five key questions. For Francis Lodge Care Agency: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What type of care does Francis Lodge Care Agency provide?
- Francis Lodge Care Agency is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who runs Francis Lodge Care Agency?
- Francis Lodge Care Agency is run by Ms Monica Maxwell, the registered provider on the CQC register.
- Can Francis Lodge Care Agency care for someone with dementia?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When did CQC last rate Francis Lodge Care Agency?
- The rating now shown was published on 17 August 2018, 8 years ago. Ask what has changed since then, for example in management or staffing.
- Where is Francis Lodge Care Agency based?
- The agency works from 138 Uxbridge Road, Harrow, HA3 6TY; ask which postcodes its carers cover.
- Is Francis Lodge Care Agency regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-132689762 and was rated Good overall in August 2018.
Home care in nearby towns
In Harrow
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.