Home care agency · Southwark

Gilbert Global Care Services Ltd (London)

Rated Requires improvement by CQC Rating published 1 June 2022 Rating 4 years old

Typical fee here £34–£41.50 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 4 years ago. CQC's last published rating for this service is from June 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A support worker reading with an older man Illustrative photo, not of Gilbert Global Care Services Ltd (London)
Address
Unit 343 Camberwell Business Centre, 99-103, Lomond Grove, London, SE5 7HN
Run by
Gilbert Global Care Services Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
July 2020 (6 years)
Registered manager
*
Company check
Active, trading since 2014 (12 years), accounts up to date (Companies House 09038726)
Last CQC check
1 Jun 2022
Typical fees Estimated
£34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our estimate from published local prices, not a quote. How we estimate

Registered activities: Personal care

Open CQC's full report · CQC location ID 1-9032494204

About Gilbert Global Care Services Ltd (London)

Gilbert Global Care Services Ltd (London) in Southwark is registered with the Care Quality Commission as a home care agency, run by Gilbert Global Care Services Limited.

CQC rated it Requires improvement overall (June 2022). Safe and Well-led were rated Requires improvement. It is one of 56 CQC-registered home care agencies that are based in the borough of Southwark; 16 of those are rated Good or Outstanding.

Choice nearby

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 8 of them rated Good or Outstanding, and the closest is Divine Care and Support Services, under 0.5 miles away.

5 of the 12 nearest rated agencies have a more recent rating than this one.

It sits in Camberwell Green ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.

The ratings in context

Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.

Across Southwark, 9 of 26 rated agencies are Requires improvement for Safe (35%), while 9 of 26 rated agencies are Requires improvement for Well-led (35%).

The Safe and Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Key points from CQC's visit

  • People were not always protected from the risk of harm as risks were not always identified or mitigated.
  • The provider had not assessed the risk of COVID-19.
  • Staff did not conduct COVID-19 tests according to current government guidelines.
  • The provider did not conduct the necessary recruitment checks.

Inspected 14 April 2022; report published 1 June 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Costs to expect

We estimate visits from Gilbert Global Care Services Ltd (London) at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.

Live-in care in this region typically runs £1,620–£1,980 a week.

Southwark Council can help with costs for people with savings under £23,250, starting with a free assessment.

Track record

Registered in July 2020, it has 6 years on the CQC register.

There is a single overall rating on record, Requires improvement (June 2022).

4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Needs it is registered to meet

  • Services for everyone

Taken from its CQC registration.

The company behind Gilbert Global Care Services Ltd (London)

Gilbert Global Care Services Ltd (London) is run by Gilbert Global Care Services Ltd (company 09038726), incorporated in 2014, 6 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Past CQC ratings

  1. Jun 2022 Requires improvement
  2. Today Rating 4 years old

Every overall rating on record for this location, earliest first.

Reports on the CQC website

The neighbourhood

Ward
Camberwell Green
Parliamentary constituency
Vauxhall and Camberwell Green
NHS planning area
NHS South East London Integrated Care Board
Area classification
Urban: nearer to a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England
Postcode district
Home care in SE5 (14)

See the wider area · Plan a journey · Base map © OpenStreetMap

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Each area CQC checks

  • SafeRequires improvement9 of 26 in Southwark
  • EffectiveGood21 of 26 in Southwark
  • CaringGood22 of 26 in Southwark
  • ResponsiveGood19 of 26 in Southwark
  • Well-ledRequires improvement9 of 26 in Southwark

CQC key question ratings, published 1 June 2022. Under each rating: how many agencies in Southwark share it.

Family reviews

No family has reviewed Gilbert Global Care Services Ltd (London) on The Care Panel so far.

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Where Gilbert Global Care Services Ltd (London) stands locally

  • Rated Requires improvement. Across Southwark, 64% of the 25 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (June 2022) is more recent than 35% of agency ratings in Southwark.
  • Registered with CQC in 2020: it has been registered longer than 64% of home care agencies in the area.
  • It lists 1 specialisms with CQC; the typical agency in Southwark lists 5.
  • Areas CQC rated below Good: Safe (36% of home care agencies in Southwark are also rated below Good here); Well-led (40% of home care agencies in Southwark are also rated below Good here). Ask the provider what has changed since.

All figures compare it with other home care agencies in Southwark; CQC register, Oct 2026.

Other agencies close by

Guides for families

Similar home care agencies near Southwark, rated recently

What families ask about Gilbert Global Care Services Ltd (London)

What are Gilbert Global Care Services Ltd (London)'s fees?
We don't have published prices from Gilbert Global Care Services Ltd (London) yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
How is Gilbert Global Care Services Ltd (London) rated for safety and leadership?
CQC rates five key questions. For Gilbert Global Care Services Ltd (London): Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Read Safe and Well-led first; they say most about reliability.
What type of care does Gilbert Global Care Services Ltd (London) provide?
Gilbert Global Care Services Ltd (London) is registered for homecare agencies. Ask which of these it provides at the moment.
Who runs Gilbert Global Care Services Ltd (London)?
On CQC's register the provider is Gilbert Global Care Services Limited.
Can Gilbert Global Care Services Ltd (London) care for someone with dementia?
It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
How recent is Gilbert Global Care Services Ltd (London)'s CQC rating?
The rating now shown was published on 1 June 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
Where is Gilbert Global Care Services Ltd (London)?
The agency's base is Unit 343 Camberwell Business Centre, 99-103, Lomond Grove, London, SE5 7HN. Confirm that its carers travel to your area.
Is Gilbert Global Care Services Ltd (London) regulated by the Care Quality Commission?
Gilbert Global Care Services Ltd (London) is on the CQC register as a home care agency (ID 1-9032494204) and was rated Requires improvement overall in June 2022.

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