Home care agency · Stoke On Trent
GMT Healthcare
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of GMT Healthcare- Address
- Marcus House, Parkhall Road, Stoke On Trent, ST3 5XA
- Run by
- GMT Health Care Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- August 2017 (9 years)
- Registered manager
- Otilia Huni
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10292946)
- Last CQC check
- 6 Jun 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered activities: Personal care
More in Stoke-on-Trent: Home care in Stoke-on-Trent (109) · Best rated home care agencies in Stoke-on-Trent · Elderly care at home in Stoke-on-Trent · Physical disability care at home in Stoke-on-Trent · Learning disability care at home in Stoke-on-Trent · Live-in care in Stoke-on-Trent
Open CQC's full report · CQC location ID 1-4142154488
The service in brief
Registered with CQC as a home care agency, GMT Healthcare is based in Stoke On Trent, run by GMT Health Care Services Ltd. It supports adults of all ages, with registered specialisms in physical disabilities and learning disabilities.
Its latest CQC rating is Requires improvement overall (June 2019). Safe, Effective and Well-led were rated Requires improvement. It is one of 109 CQC-registered home care agencies that have an office within 7 miles of Stoke-on-Trent; 45 of those are rated Good or Outstanding.
What inspectors found
- It provides personal care to people living in their own homes.
- People's experience of using this service: Improvements were required to the systems for managing people's medicines to ensure they were consistently safe.
- Staff knew people's risks and how to manage and reduce them to keep people safe, however documentation about risks was not always clear.
- People were not always supported to consent to their care in line with law and guidance.
Inspected 16 May 2019; report published 6 June 2019; supporting 16 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe10 of 42 in Stoke-on-Trent
- Effective5 of 42 in Stoke-on-Trent
- Caring39 of 42 in Stoke-on-Trent
- Responsive39 of 42 in Stoke-on-Trent
- Well-led11 of 42 in Stoke-on-Trent
Ratings from CQC's most recent report, published 6 June 2019. Under each rating: how many agencies in Stoke-on-Trent share it.
Specialisms
Registration details from CQC.
Ownership and company checks
GMT Healthcare is run by Gmt Health Care Services Ltd (company 10292946), incorporated in 2016, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Track record
CQC registration dates from August 2017, so the service has been operating for around 9 years under its current registration.
So far CQC has published one overall rating: Requires improvement, in June 2019.
At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Earlier inspections
- Jun 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 6 June 2019
Where it is
- Ward
- Meir Hay North, Parkhall & Weston Coyney
- Parliamentary constituency
- Stoke-on-Trent Central
- NHS integrated care board
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Urban or rural
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in ST3 (10)
View on OpenStreetMap · How to get there · OpenStreetMap (ODbL)
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 7 of them rated Good or Outstanding, and the closest is Sedgemoor Serenity Services, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (7 of the nearest 25).
7 of the 10 nearest rated agencies have a more recent rating than this one.
It sits in Meir Hay North, Parkhall & Weston Coyney ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Costs to expect
We estimate visits from GMT Healthcare at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, Stoke-on-Trent Council may contribute once it has carried out a free needs assessment.
What the ratings tell you
For GMT Healthcare, Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Stoke-on-Trent, 10 of 42 rated agencies are Requires improvement for Safe (24%), while 5 of 42 rated agencies are Requires improvement for Effective (12%), while 11 of 42 rated agencies are Requires improvement for Well-led (26%).
The Safe, Effective and Well-led findings are the part of the report to read closely; ask the manager what has been put right.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How GMT Healthcare compares
- Rated Requires improvement. Across Stoke-on-Trent, 79% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (June 2019) is more recent than 33% of agency ratings in Stoke-on-Trent.
- Registered with CQC in 2017: it has been registered longer than 74% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Stoke-on-Trent lists 6.
- Areas CQC rated below Good: Safe (24% of home care agencies in Stoke-on-Trent are also rated below Good here); Effective (12% of home care agencies in Stoke-on-Trent are also rated below Good here); Well-led (26% of home care agencies in Stoke-on-Trent are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Stoke-on-Trent (Oct 2026).
Closest alternatives
Guides for families
Similar home care agencies near Stoke-on-Trent, rated recently
- Teasdale Healthcare LtdFeb 2026 · 1.1 miles
- Key 2 Care StokeOct 2026 · 1.9 miles
- Lilyrose Care Group Ltd - StaffordshireMar 2026 · 2.3 miles
Quick answers about GMT Healthcare
- Is GMT Healthcare a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-4142154488 and was rated Requires improvement overall in June 2019.
- Where is GMT Healthcare based?
- The agency's base is Marcus House, Parkhall Road, Stoke On Trent, ST3 5XA. Confirm that its carers travel to your area.
- When did CQC last rate GMT Healthcare?
- The rating now shown was published on 6 June 2019, 7 years ago. Ask what has changed since then, for example in management or staffing.
- Is GMT Healthcare registered for dementia care?
- Not as a registered specialism. Some services still support people with mild dementia, so ask.
- Which provider runs GMT Healthcare?
- On CQC's register the provider is GMT Health Care Services Ltd.
- What services is GMT Healthcare registered for?
- CQC lists GMT Healthcare under: homecare agencies. Check which of these it is actively providing now.
- How is GMT Healthcare rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- What are GMT Healthcare's fees?
- No fee list from GMT Healthcare has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
Look further afield
In Stoke-on-Trent
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.