Home care agency · Orpington
Gracious Care
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Gracious Care- Address
- Willow Walk Business Centre, 8 - 10 Willow Walk, Orpington, BR6 7AA
- Run by
- Gracious Care (Holdings) Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2020 (6 years)
- Registered manager
- Christine Lesley McNamara Aimee Louise Chapman
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12563929)
- Last CQC check
- 7 May 2021
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Bromley: Home care in Bromley (87) · Best rated home care agencies in Bromley · Dementia care at home in Bromley · Elderly care at home in Bromley · Physical disability care at home in Bromley · Live-in care in Bromley
Open CQC's full report · CQC location ID 1-9775304484
Introducing Gracious Care
Gracious Care in Orpington is registered with the Care Quality Commission as a home care agency, run by Gracious Care (Holdings) Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (May 2021). It is one of 87 CQC-registered home care agencies that are based in the borough of Bromley; 50 of those are rated Good or Outstanding.
Who the service is registered for
As listed with the regulator.
Rating history
- May 2021
- Today Rating 5 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 7 May 2021
Where it is
- Ward
- Farnborough & Crofton
- Council
- London Borough of Bromley · paying for care
- Parliamentary constituency
- Orpington
- Integrated care board
- NHS South East London Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in BR6 (8)
View on OpenStreetMap · Route planner · Base map © OpenStreetMap
Ward and NHS boundaries from official postcode data, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
What the ratings tell you
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 44 of the 56 other agencies in Bromley that CQC has rated.
From the latest CQC inspection
- It provides care and support for people living in their own homes.
- Not everyone using the service receives a regulated activity.
- Where they do, we also consider any wider social care provided.
- People's experience of using this service People told us they felt safe.
Inspected 27 April 2021; report published 7 May 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
History with CQC
Gracious Care has been registered with CQC since October 2020, about 6 years.
CQC has rated it once overall, as Good, in May 2021.
5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Ownership and company checks
Gracious Care is run by Gracious Care (holdings) Limited (company 12563929), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors, there is no insolvency history and it has registered charges (usually loans secured on property).
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Budgeting for this agency
We estimate visits from Gracious Care at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
Bromley Council can help with costs for people with savings under £23,250, starting with a free assessment.
How CQC rated each area
- Safe50 of 57 in Bromley
- Effective52 of 56 in Bromley
- Caring52 of 56 in Bromley
- Responsive50 of 56 in Bromley
- Well-led45 of 57 in Bromley
From CQC's latest report, published 7 May 2021. Under each rating: how many agencies in Bromley share it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Chislehurst Homecare Partnership, 0.7 miles away.
14 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Farnborough & Crofton ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS South East London ICB.
Family reviews
No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Gracious Care compares
- Rated Good. Across Bromley, 88% of the 57 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (May 2021) is more recent than 37% of agency ratings in Bromley.
- Registered with CQC in 2020: it has been registered longer than 45% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Bromley lists 6.
All figures compare it with other home care agencies in Bromley; CQC register, Oct 2026.
Other agencies close by
Guides for families
Recently rated home care agencies near Bromley
- Home Instead - Bromley, Chislehurst & OrpingtonOct 2026 · 2.4 miles
- SEL Mind – Bromley MindCareOct 2025 · 2.6 miles
- Always Caring Bromley LimitedJun 2026 · 0.9 miles
What families ask about Gracious Care
- Where is Gracious Care?
- Its office is at Willow Walk Business Centre, 8 - 10 Willow Walk, Orpington, BR6 7AA. Carers travel to people's homes, so check it covers your street.
- Is Gracious Care regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-9775304484 and was rated Good overall in May 2021.
- Does Gracious Care support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Gracious Care's CQC rating?
- The rating now shown was published on 7 May 2021, 5 years ago. Ask what has changed since then, for example in management or staffing.
- What kind of care can Gracious Care offer?
- Registration for Gracious Care covers: homecare agencies. Check which of these it offers today.
- Which provider runs Gracious Care?
- Gracious Care is run by Gracious Care (Holdings) Limited, the registered provider on the CQC register.
- How much does Gracious Care charge?
- We don't have published prices from Gracious Care yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
- Is Gracious Care rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Look further afield
In Bromley
Is this your service? Show your rating on your website
This badge stays current with your CQC rating. Paste the code wherever you want it to show.
Is this your service? Claim it free: answer reviews, add photos and prices, and show families when you have availability. How membership works.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.