Home care agency · Oldbury
Great Care Health Services
Illustrative photo, not of Great Care Health Services- Address
- Trigate 210-222, Hagley Road West, Oldbury, B68 0NP
- Run by
- Greatcare Home Health Care Services Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- February 2014 (12 years)
- Registered manager
- Clara Chauruka
- Company check
- Active, trading since 2009 (17 years), accounts up to date (Companies House 06945530)
- Last CQC check
- 3 Aug 2026
- Typical fees Estimated
- £29–£35.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care · Treatment of disease, disorder or injury
More in Oldbury: Home care in Oldbury (245) · Best rated home care agencies in Oldbury · Dementia care at home in Oldbury · Elderly care at home in Oldbury · Physical disability care at home in Oldbury · Live-in care in Oldbury
See this service on the CQC website · CQC location ID 1-1202836939
An overview of Great Care Health Services
Great Care Health Services in Oldbury is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Greatcare Home Health Care Services Ltd. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities and mental health conditions among its specialisms.
CQC has not published a rating for this service yet, which is common for newly registered services. It is one of 245 CQC-registered home care agencies that have an office within 7 miles of Oldbury; 97 of those are rated Good or Outstanding.
Specialisms
Specialisms as registered with CQC.
How CQC rated each area
- Safe
- Effective
- Caring
- Responsive
- Well-led
Ratings from CQC's most recent report.
Past CQC ratings
- Apr 2016
- Sep 2017
- Dec 2017
- Aug 2026
- Today
Published CQC ratings in date order. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 5 December 2017
- CQC inspection report 1 September 2017
- CQC inspection report 19 April 2016
The neighbourhood
- Ward
- Old Warley
- Parliamentary constituency
- Smethwick
- NHS planning area
- NHS Black Country Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in B68 (11)
Bigger map · How to get there · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Sandwell Community Caring Trust, under 0.5 miles away.
It sits in Old Warley ward, classed by ONS as urban (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Black Country ICB.
The registered provider
Great Care Health Services is run by Greatcare Home Health Care Services Ltd (company 06945530), incorporated in 2009, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Budgeting for this agency
We estimate visits from Great Care Health Services at £29–£35.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £340 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
People with savings under £23,250 may get help from Sandwell Council after a needs and financial assessment.
History with CQC
Great Care Health Services has been registered with CQC since February 2014, about 12 years.
CQC has published 4 overall ratings for it (2016–2026), starting at Good; it has gone up 1 and down 1 time, and is now Requires Improvement.
Reports on record: 3, with the most recent dated 5 December 2017.
What inspectors found
- Great Care Health Services provides a domiciliary care service to adults with a range of conditions.
- The service is registered to provide care to older and younger adults, people with a learning disability, people living with dementia and both mental and physical health needs.
- We found the provider to be in breach of regulation in relation to safe care and treatment, and good governance.
- A person we spoke with said, “I would call [the manager] if I had any issues; I’ve done this before.” We were told by people and relatives that staff had the skills to meet people’s needs and that they knew people well.
Inspected 10 October 2017; report published 5 December 2017. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
There are no reviews of Great Care Health Services yet. If you know the service, your experience could help someone else.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Great Care Health Services compares
- Registered with CQC in 2014: it has been registered longer than 80% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Sandwell lists 6.
All figures compare it with other home care agencies in Sandwell; CQC register, Oct 2026.
Also nearby
Guides for families
Oldbury: home care agencies inspected recently
- 2M Health & Home Care Services Ltd - BirminghamAug 2026 · 1.1 miles
- Monarch Home Care ServicesJun 2025 · 2.7 miles
- Kelly Healthcare Services LimitedMar 2025 · 3.0 miles
Great Care Health Services: common questions
- Which provider runs Great Care Health Services?
- Great Care Health Services is run by Greatcare Home Health Care Services Ltd, the registered provider on the CQC register.
- How much does Great Care Health Services charge?
- We don't have published prices from Great Care Health Services yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Where is Great Care Health Services based?
- Trigate 210-222, Hagley Road West, Oldbury, B68 0NP is the agency's office; check it serves your postcode.
- Is Great Care Health Services regulated by the Care Quality Commission?
- It is. The CQC register records Great Care Health Services as a home care agency, location ID 1-1202836939, and has not yet been given an overall rating.
- Is Great Care Health Services registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- What kind of care can Great Care Health Services offer?
- Great Care Health Services is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
Look further afield
In Sandwell
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.