Home care agency · Croydon
Hands of Hope Health Care Limited
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Hands of Hope Health Care Limited- Address
- 616 Mitcham Road, Croydon, CR0 3AA
- Run by
- Hands of Hope Health Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- May 2018 (8 years)
- Registered manager
- Maureen Winsome Mason
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10623739)
- Last CQC check
- 27 Nov 2021
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Croydon: Home care in Croydon (155) · Best rated home care agencies in Croydon · Dementia care at home in Croydon · Elderly care at home in Croydon · Care for adults under 65 at home in Croydon · Live-in care in Croydon
See this service on the CQC website · CQC location ID 1-5271460306
Introducing Hands of Hope Health Care Limited
Registered with CQC as a home care agency that also provides supported living, Hands of Hope Health Care Limited is based in Croydon. It supports adults of all ages, with registered specialisms in dementia.
Its latest CQC rating is Good overall (November 2021). It is one of 155 CQC-registered home care agencies that are based in the borough of Croydon; 83 of those are rated Good or Outstanding.
Around Croydon
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Eminent Domiciliary Care Agency, under 0.5 miles away.
14 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in West Thornton ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS South West London ICB.
Likely fees
We estimate visits from Hands of Hope Health Care Limited at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Regional live-in prices sit at roughly £1,620–£1,980 per week.
People with savings under £23,250 may get help from Croydon Council after a needs and financial assessment.
Hands of Hope Health Care Limited over the years
Registered in May 2018, it has 8 years on the CQC register.
CQC has published 3 overall ratings for it (2019–2021), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Good.
It has gone 4 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 3, with the most recent dated 27 November 2021.
Specialisms
Taken from its CQC registration.
Reading Hands of Hope Health Care Limited's CQC ratings
All five areas CQC looks at are rated Good for Hands of Hope Health Care Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 76 of the 99 other agencies in Croydon that CQC has rated.
Ratings for safety, care and leadership
- Safe83 of 100 in Croydon
- Effective90 of 100 in Croydon
- Caring96 of 100 in Croydon
- Responsive89 of 100 in Croydon
- Well-led77 of 100 in Croydon
CQC key question ratings, published 27 November 2021. Under each rating: how many agencies in Croydon share it.
Key points from CQC's visit
- : People told us they were safe and were protected from the risk of abuse.
- The service had safeguarding procedures in place that staff were well aware of.
- Risk assessments and risk management strategies were in place as part of the assessment and support planning process.
- There were robust recruitment practices in place and sufficient staffing levels to meet people's needs.
Inspected 26 October 2021; report published 27 November 2021. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The registered provider
Hands of Hope Health Care Limited is run by Hands Of Hope Health Care Limited (company 10623739), incorporated in 2017, 1 year before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Rating history
- Jun 2019
- Mar 2020
- Nov 2021
- Today Rating 4 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 27 November 2021
- CQC inspection report 19 March 2020
- CQC inspection report 19 June 2019
Finding it
- Ward
- West Thornton
- Council
- London Borough of Croydon · paying for care
- Parliamentary constituency
- Croydon West
- NHS integrated care board
- NHS South West London Integrated Care Board
- Type of area
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in CR0 (101)
View on OpenStreetMap · How to get there · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.
Family reviews
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Hands of Hope Health Care Limited in local context
- Rated Good. Across Croydon, 84% of the 99 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (November 2021) is more recent than 24% of agency ratings in Croydon.
- Registered with CQC in 2018: it has been registered longer than 68% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Croydon lists 6.
Benchmarked against all CQC-registered home care agencies in Croydon (Oct 2026).
Closest alternatives
Guides for families
Recently rated home care agencies near Croydon
- Lifeways Community Care (South London)Sep 2026 · under 0.5 miles
- Golden World Care ServiceDec 2024 · under 0.5 miles
- Treasuring CareSep 2026 · under 0.5 miles
Questions about Hands of Hope Health Care Limited
- What services is Hands of Hope Health Care Limited registered for?
- Registration for Hands of Hope Health Care Limited covers: homecare agencies, supported living. Check which of these it offers today.
- What are Hands of Hope Health Care Limited's fees?
- We don't have published prices from Hands of Hope Health Care Limited yet. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Ask for a written quote that includes weekend and bank holiday rates.
- Where is Hands of Hope Health Care Limited?
- The agency works from 616 Mitcham Road, Croydon, CR0 3AA; ask which postcodes its carers cover.
- How is Hands of Hope Health Care Limited rated for safety and leadership?
- CQC rates five key questions. For Hands of Hope Health Care Limited: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- Is Hands of Hope Health Care Limited registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Hands of Hope Health Care Limited regulated by the Care Quality Commission?
- Registered, yes: location 1-5271460306 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in November 2021.
- When was Hands of Hope Health Care Limited last inspected?
- The latest rating is dated 27 November 2021, 4 years ago; ask whether there have been changes since.
Home care in nearby towns
In Croydon
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.