Home care agency · Market Drayton
Hands on Care Homecare Services
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Hands on Care Homecare Services- Address
- United House, Tern Hill, Market Drayton, TF9 3PX
- Run by
- Hands on Care Homecare Services Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2019 (7 years)
- Registered manager
- Kimberley Margaret Whitehead
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10710194)
- Last CQC check
- 10 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered to provide: Personal care
More in Market Drayton: Home care in Market Drayton (6) · Dementia care at home in Market Drayton · Elderly care at home in Market Drayton · Physical disability care at home in Market Drayton · Learning disability care at home in Market Drayton
CQC page for this service · CQC location ID 1-7676028922
The service in brief
Hands on Care Homecare Services in Market Drayton is registered with the Care Quality Commission as a home care agency, run by Hands on Care Homecare Services Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Good overall (November 2022). It is one of 6 CQC-registered home care agencies that have an office within 7 miles of Market Drayton; 4 of those are rated Good or Outstanding.
What CQC's inspectors reported
- Overall, people who used the service were satisfied with the care and support they received.
- However, the timing of people's calls required improvement to ensure they were carried out to meet the person's care and support needs.
- The registered manager had already identified this and was actively looking to make improvements.
- Staff had access to personal protective equipment (PPE), and used it effectively to reduce risks of cross contamination and infection when delivering personal care.
Inspected 27 September 2022; report published 10 November 2022. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Specialisms
Specialisms as registered with CQC.
Reading Hands on Care Homecare Services's CQC ratings
Hands on Care Homecare Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 47 of the 65 other agencies in Shropshire that CQC has rated.
Around Market Drayton
There are 4 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is 4Q Healthcare Ltd, 2.3 miles away.
Its rating is more recent than any of the 7 nearest rated agencies.
It sits in Cheswardine ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Shropshire, Telford and Wrekin ICB.
Likely fees
We estimate visits from Hands on Care Homecare Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Shropshire Council after a needs and financial assessment.
Safe, effective, caring, responsive, well-led
- Safe55 of 66 in Shropshire
- Effective58 of 66 in Shropshire
- Caring51 of 66 in Shropshire
- Responsive56 of 66 in Shropshire
- Well-led48 of 66 in Shropshire
From CQC's latest report, published 10 November 2022. Under each rating: how many agencies in Shropshire share it.
Hands on Care Homecare Services over the years
CQC registration dates from October 2019, so the service has been operating for around 7 years under its current registration.
CQC has published 3 overall ratings for it (2018–2022), starting at Requires improvement and improving to Good.
3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
How its rating has changed
- Jun 2018
- Jun 2019
- Nov 2022
- Today Rating 3 years old
Overall ratings CQC has published for this location, oldest first.
CQC reports
- CQC inspection report 10 November 2022
Finding it
- Ward
- Cheswardine
- Council
- Shropshire Council · paying for care
- Parliamentary constituency
- The Wrekin
- Local NHS (ICB)
- NHS Shropshire, Telford and Wrekin Integrated Care Board
- Setting
- Smaller rural; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% least deprived areas in England
- Postcode district
- Home care in TF9 (5)
See the wider area · How to get there · Map data: OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
The registered provider
Hands on Care Homecare Services is run by Hands On Care Homecare Services Limited (company 10710194), incorporated in 2017, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
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Quick answers about Hands on Care Homecare Services
- Who is the registered provider for Hands on Care Homecare Services?
- CQC lists Hands on Care Homecare Services Limited as the provider responsible for Hands on Care Homecare Services.
- What kind of care can Hands on Care Homecare Services offer?
- Registration for Hands on Care Homecare Services covers: homecare agencies. Check which of these it offers today.
- How did Hands on Care Homecare Services score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does Hands on Care Homecare Services charge?
- No fee list from Hands on Care Homecare Services has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Is Hands on Care Homecare Services a registered provider?
- Hands on Care Homecare Services is on the CQC register as a home care agency (ID 1-7676028922) and was rated Good overall in November 2022.
- Where is Hands on Care Homecare Services based?
- The agency works from United House, Tern Hill, Market Drayton, TF9 3PX; ask which postcodes its carers cover.
- When did CQC last rate Hands on Care Homecare Services?
- 10 November 2022 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Is Hands on Care Homecare Services registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
Agencies in neighbouring towns
In Shropshire
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.