Home care agency · Ealing
Hanwell Community Centre
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Hanwell Community Centre- Address
- Hanwell Community Centre, Westcott Crescent, London, W7 1PD
- Run by
- Support Direct Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2013 (13 years)
- Registered manager
- Tom Ogwel Ojwang Jared Okeyo Ngwena
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08491746)
- Last CQC check
- 11 Aug 2023
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Estimated from prices published locally; not a quote. How we estimate
Licensed by CQC for: Personal care
More in Ealing: Home care in Ealing (110) · Best rated home care agencies in Ealing · Dementia care at home in Ealing · Elderly care at home in Ealing · Physical disability care at home in Ealing · Live-in care in Ealing
See this service on the CQC website · CQC location ID 1-839911517
About this agency
Hanwell Community Centre in Ealing is registered with the Care Quality Commission as a home care agency, run by Support Direct Limited. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems among its specialisms.
CQC rated it Good overall (August 2023). It is one of 110 CQC-registered home care agencies that are based in the borough of Ealing; 67 of those are rated Good or Outstanding.
Reading Hanwell Community Centre's CQC ratings
Hanwell Community Centre has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 62 of the 75 other agencies in Ealing that CQC has rated.
The registered provider
Hanwell Community Centre is run by Support Direct Limited (company 08491746), incorporated in 2013.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Support Direct Limited runs 2 CQC-registered services across 2 council areas; 2 of the 2 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
Hanwell Community Centre over the years
CQC registration dates from September 2013, so the service has been operating for around 13 years under its current registration.
CQC has published 4 overall ratings for it (2016–2023), starting at Requires improvement and improving to Good.
At 3 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
There are 4 CQC reports on file for this address; the newest is from 11 August 2023.
What CQC's inspectors reported
- There were processes to in place to safeguard people from abuse.
- Staff understood safeguarding procedures and how to raise any concerns.
- Risks to people's safety were assessed and reviewed.
- Staff were recruited safely and there was enough staff to meet people's needs.
Inspected 26 July 2023; report published 11 August 2023. From the regulator's own summary (Open Government Licence). Read the full report.
Earlier inspections
- Apr 2016
- Feb 2017
- May 2018
- Aug 2023
- Today Rating 3 years old
The location's rating record from CQC, from first to latest.
Published inspection reports
- CQC inspection report 11 August 2023
- CQC inspection report 26 May 2018
- CQC inspection report 14 February 2017
- CQC inspection report 12 April 2016
Location and local area
- Ward
- North Hanwell
- Council
- London Borough of Ealing · paying for care
- Parliamentary constituency
- Ealing North
- NHS planning area
- NHS West and North London Integrated Care Board
- ONS area type
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
View on OpenStreetMap · Plan a journey · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
Around Ealing
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 17 of them rated Good or Outstanding, and the closest is Angeliquecare Ltd, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (8 of the nearest 25).
7 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in North Hanwell ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
Each area CQC checks
- Safe65 of 76 in Ealing
- Effective67 of 76 in Ealing
- Caring72 of 76 in Ealing
- Responsive71 of 76 in Ealing
- Well-led63 of 76 in Ealing
Source: CQC, published 11 August 2023. Under each rating: how many agencies in Ealing share it.
Who they support
Taken from its CQC registration.
Likely fees
We estimate visits from Hanwell Community Centre at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
A live-in carer typically costs £1,620–£1,980 a week locally.
With savings below £23,250, Ealing Council may contribute once it has carried out a free needs assessment.
Family reviews
There are no reviews of Hanwell Community Centre yet. If you know the service, your experience could help someone else.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Hanwell Community Centre stands locally
- Rated Good. Across Ealing, 91% of the 74 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (August 2023) is more recent than 54% of agency ratings in Ealing.
- Registered with CQC in 2013: it has been registered longer than 87% of home care agencies in the area.
- It lists 9 specialisms with CQC; the typical agency in Ealing lists 6.
Compared with every CQC-registered home care agency in Ealing. Source: CQC register, Oct 2026.
Other agencies close by
Guides for families
Other home care agencies near Ealing with recent ratings
- One Impact Care - EalingJun 2026 · under 0.5 miles
- Lalis Direct Care LtdFeb 2026 · under 0.5 miles
- Holistic Centred Care LtdMar 2026 · under 0.5 miles
Quick answers about Hanwell Community Centre
- Is Hanwell Community Centre regulated by the Care Quality Commission?
- Hanwell Community Centre is on the CQC register as a home care agency (ID 1-839911517) and was rated Good overall in August 2023.
- Where is Hanwell Community Centre?
- Hanwell Community Centre, Westcott Crescent, London, W7 1PD is the agency's office; check it serves your postcode.
- When was Hanwell Community Centre last inspected?
- Its current CQC rating dates from 11 August 2023, 3 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does Hanwell Community Centre support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Which provider runs Hanwell Community Centre?
- CQC lists Support Direct Limited as the provider responsible for Hanwell Community Centre.
- What services is Hanwell Community Centre registered for?
- Registration for Hanwell Community Centre covers: homecare agencies. Check which of these it offers today.
- How did Hanwell Community Centre score on each CQC key question?
- CQC rates five key questions. For Hanwell Community Centre: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does Hanwell Community Centre charge?
- Hanwell Community Centre has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). A written quote should spell out weekend, bank holiday and short-notice rates.
More home care agencies nearby
In Ealing
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.