Home care agency · Reading
Happy at Home Community Care Services Ltd.
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Happy at Home Community Care Services Ltd.- Address
- Unit 5, Bellman Court, Great Knollys Street, Reading, RG1 7HN
- Run by
- Happy at Home Community Care Services Ltd.
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2017 (9 years)
- Registered manager
- Precila Palpallatoc Adriosula
- Company check
- Active, trading since 2016 (10 years), accounts up to date (Companies House 10030551)
- Last CQC check
- 13 Jan 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
More in Reading: Home care in Reading (130) · Best rated home care agencies in Reading · Dementia care at home in Reading · Elderly care at home in Reading · Physical disability care at home in Reading · Live-in care in Reading
See this service on the CQC website · CQC location ID 1-3263765042
Introducing Happy at Home Community Care Services Ltd.
Happy at Home Community Care Services Ltd. is a CQC-registered home care agency in Reading. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and learning disabilities.
At its most recent rating, CQC judged it Good overall (January 2025). It is one of 130 CQC-registered home care agencies that have an office within 7 miles of Reading; 68 of those are rated Good or Outstanding.
Ratings for safety, care and leadership
- Safe75% score26 of 35 in Reading
- Effective75% score27 of 35 in Reading
- Caring70% score32 of 35 in Reading
- Responsive71% score25 of 35 in Reading
- Well-led64% score22 of 35 in Reading
Source: CQC, published 13 January 2025. Under each rating: how many agencies in Reading share it.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Happy at Home Community Care Services Ltd.: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 21 of the 34 other agencies in Reading that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Well-led at 64%, averaging 71% overall.
What inspectors found
- People were kept safe and risks to their safety were managed.
- Improvement had been made to management of people’s medicines.
- Improvement had also been made to care records, as care plans and risk assessments had been put in place since the previous inspection.
- Comments included “So far everything appears to be going well.
Inspected 11 May 2023; report published 21 June 2023. Taken from CQC's own findings (Open Government Licence). Read the full report.
Specialisms
As listed with the regulator.
What it may cost
We estimate visits from Happy at Home Community Care Services Ltd. at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
People with savings under £23,250 may get help from Reading Council after a needs and financial assessment.
Who runs it
Happy at Home Community Care Services Ltd. is run by Happy At Home Community Care Services Ltd. (company 10030551), incorporated in 2016.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 11 of them rated Good or Outstanding, and the closest is i care 2018 limited, under 0.5 miles away.
1 of the 14 nearest rated agencies has a more recent rating than this one.
It sits in Abbey ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Happy at Home Community Care Services Ltd. scores 71%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 64%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability2 · Some shortfalls
- Partnerships and communities3 · Good
- Learning, improvement and innovation2 · Some shortfalls
Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 15 October 2024, published 13 January 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.
Rating history
- Jun 2018
- Jun 2023
- Jan 2025
- Today Rating 1 year old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Reports on the CQC website
- CQC inspection report 21 June 2023
- CQC inspection report 28 June 2018
Area and map
- Ward
- Abbey
- Council
- Reading Borough Council · paying for care
- Parliamentary constituency
- Reading Central
- NHS planning area
- NHS Thames Valley Integrated Care Board
- Setting
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in RG1 (20)
Open the full map · Plan a journey · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
How long it has been running
Happy at Home Community Care Services Ltd. has been registered with CQC since January 2017, about 9 years.
CQC has published 3 overall ratings for it (2018–2025), starting at Good; it has gone up 1 and down 1 time, and is now Good.
There are 2 CQC reports on file for this address; the newest is from 21 June 2023.
Family reviews
No family has reviewed Happy at Home Community Care Services Ltd. on The Care Panel so far.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
Happy at Home Community Care Services Ltd. against its area
- Rated Good. Across Reading, 75% of the 32 rated home care agencies are Good or Outstanding and 0 are Outstanding.
- Its rating (January 2025) is more recent than 84% of agency ratings in Reading.
- Registered with CQC in 2017: it has been registered longer than 66% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Reading lists 5.
All figures compare it with other home care agencies in Reading; CQC register, Oct 2026.
Nearby options
Guides for families
Similar home care agencies near Reading, rated recently
- Libertatem Healthcare Group Ltd Head OfficeAug 2025 · 6.5 miles
- Pembroke Care (Reading) Domiciliary ServicesAug 2026 · 1.1 miles
- Total Health Support and Training Services LimitedFeb 2025 · 1.1 miles
Frequently asked about Happy at Home Community Care Services Ltd.
- What kind of care can Happy at Home Community Care Services Ltd. offer?
- CQC lists Happy at Home Community Care Services Ltd. under: homecare agencies. Check which of these it is actively providing now.
- How much does care from Happy at Home Community Care Services Ltd. cost?
- Happy at Home Community Care Services Ltd. has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Where is Happy at Home Community Care Services Ltd. based?
- Unit 5, Bellman Court, Great Knollys Street, Reading, RG1 7HN. That is the office; visits happen in your own home, so confirm your area is covered.
- How did Happy at Home Community Care Services Ltd. score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- Does Happy at Home Community Care Services Ltd. support people with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Is Happy at Home Community Care Services Ltd. a registered provider?
- Happy at Home Community Care Services Ltd. is on the CQC register as a home care agency (ID 1-3263765042) and was rated Good overall in January 2025.
- When was Happy at Home Community Care Services Ltd. last inspected?
- Its current CQC rating dates from 13 January 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
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In Reading
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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.