Home care agency · Redruth
Harbour Home Care
Illustrative photo, not of Harbour Home Care- Address
- Harbour House, Penberthy Road, Portreath, Redruth, TR16 4LW
- Run by
- Anson Care Services Limited (6 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2021 (5 years)
- Registered manager
- Dawn Allison Pearson
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10712735)
- Last CQC check
- 9 Nov 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Regulated activities on its registration: Personal care
More in Redruth: Home care in Redruth (39) · Best rated home care agencies in Redruth · Dementia care at home in Redruth · Elderly care at home in Redruth · Physical disability care at home in Redruth · Live-in care in Redruth
Open CQC's full report · CQC location ID 1-11469241562
About this agency
Harbour Home Care in Redruth is registered with the Care Quality Commission as a home care agency, run by Anson Care Services Limited. The service is registered to support adults of all ages and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Requires improvement overall (November 2022). Safe, Effective and Well-led were rated Requires improvement. It is one of 39 CQC-registered home care agencies that have an office within 7 miles of Redruth; 22 of those are rated Good or Outstanding.
Ownership and company checks
Harbour Home Care is run by Anson Care Services Limited (company 10712735), incorporated in 2017, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Anson Care Services Limited runs 6 CQC-registered services; 4 of the 6 with a rating are Good or Outstanding (67%), against 84% for the same mix of services across England.
All 6 are in Cornwall, so it is a local operator rather than a national chain.
Needs it is registered to meet
Registration details from CQC.
Ratings over time
- Apr 2019
- Nov 2022
- Today Rating 3 years old
The location's rating record from CQC, from first to latest. The latest rating is lower than the one before.
Inspection reports to read
- CQC inspection report 9 November 2022
Map and area details
- Ward
- Illogan & Portreath
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- Camborne and Redruth
- Integrated care board
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- ONS area type
- Smaller rural, further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
View on OpenStreetMap · How to get there · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
What the ratings tell you
Looking at the five areas: Safe, Effective and Well-led are rated below Good; 2 other areas are Good.
Across Cornwall, 8 of 87 rated agencies are Requires improvement for Safe (9%), while 4 of 87 rated agencies are Requires improvement for Effective (5%), while 9 of 87 rated agencies are Requires improvement for Well-led (10%).
If you are considering it, read the Safe, Effective and Well-led section of the report first and ask what has changed since the inspection.
How long it has been running
Harbour Home Care has been registered with CQC since August 2021, about 5 years.
CQC has published 2 overall ratings for it (2019–2022), starting at Good and falling to Requires improvement.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
What inspectors found
- Harbour Home Care is a small service providing support and care to five people, many of whom staff know very well.
- The staff team who visited people had been very stable.
- This had led to very person-centred care and support being provided.
- The deputy manager oversaw the day to day running of the service and along with the registered manager stepped in to cover any short notice sickness absence in the staff.
Inspected 12 October 2022; report published 9 November 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Each area CQC checks
- Safe8 of 87 in Cornwall
- Effective4 of 87 in Cornwall
- Caring78 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led9 of 87 in Cornwall
CQC key question ratings, published 9 November 2022. Under each rating: how many agencies in Cornwall share it.
What it may cost
We estimate visits from Harbour Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Cornwall Council may pay part of the cost after a free care needs assessment.
The local picture
There are 10 other agencies within 3 miles, 6 of them rated Good or Outstanding; the nearest is Trevenson House, 2.3 miles away.
9 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Illogan & Portreath ward, classed by ONS as smaller rural (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Family reviews
No family has reviewed Harbour Home Care on The Care Panel so far.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How Harbour Home Care compares
- Rated Requires improvement. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (November 2022) is more recent than 62% of agency ratings in Cornwall.
- Registered with CQC in 2021: it has been registered longer than 39% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Cornwall lists 5.
- Areas CQC rated below Good: Safe (9% of home care agencies in Cornwall are also rated below Good here); Effective (5% of home care agencies in Cornwall are also rated below Good here); Well-led (10% of home care agencies in Cornwall are also rated below Good here). Ask the provider what has changed since.
All figures compare it with other home care agencies in Cornwall; CQC register, Oct 2026.
Nearby options
Guides for families
Newer ratings near Redruth
- Loyal Bee CareJun 2026 · 6.6 miles
- Carers Break Community Interest CompanyApr 2026 · 1.0 miles
- Havencare CornwallNov 2024 · 3.2 miles
Frequently asked about Harbour Home Care
- Can Harbour Home Care care for someone with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Harbour Home Care last inspected?
- The latest rating is dated 9 November 2022, 3 years ago; ask whether there have been changes since.
- Where is Harbour Home Care based?
- The agency works from Harbour House, Penberthy Road, Portreath, Redruth, TR16 4LW; ask which postcodes its carers cover.
- Is Harbour Home Care registered with CQC?
- Yes. Harbour Home Care is registered with the Care Quality Commission as a home care agency (location ID 1-11469241562) and was rated Requires improvement overall in November 2022.
- How much does care from Harbour Home Care cost?
- Harbour Home Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Harbour Home Care rated well for safety?
- By key question, CQC gave: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- What kind of care can Harbour Home Care offer?
- Its CQC registration covers homecare agencies. Ask Harbour Home Care how it would adapt if needs increase.
- Who runs Harbour Home Care?
- Harbour Home Care is run by Anson Care Services Limited, the registered provider on the CQC register.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.