Home care agency · Redruth
Cornwall and South Devon Support Services
Illustrative photo, not of Cornwall and South Devon Support Services- Address
- F19 Pool Innovation Centre, Trevenson Road, Pool, Redruth, TR15 3PL
- Run by
- Royal Mencap Society (61 services)
- Service
- Home care agency, Supported living
- Registered with CQC
- February 2022 (4 years)
- Part of
- Royal Mencap Society
- Registered manager
- Lorna Jane Brydon
- Company check
- Active, trading since 1955 (71 years), accounts up to date (Companies House 00550457)
- Last CQC check
- 7 Jul 2023
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
Full report at cqc.org.uk · CQC location ID 1-12563196219
Introducing Cornwall and South Devon Support Services
Cornwall and South Devon Support Services in Redruth is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Royal Mencap Society. The service is registered to support adults of all ages and lists learning disabilities among its specialisms.
CQC rated it Good overall (July 2023). It is one of 19 CQC-registered home care agencies that have an office within 7 miles of Camborne; 8 of those are rated Good or Outstanding.
Each area CQC checks
- Safe77 of 87 in Cornwall
- Effective81 of 87 in Cornwall
- Caring78 of 87 in Cornwall
- Responsive81 of 87 in Cornwall
- Well-led70 of 87 in Cornwall
Ratings from CQC's most recent report, published 7 July 2023. Under each rating: how many agencies in Cornwall share it.
What CQC's inspectors reported
- Right Support: People were protected from abuse and staff understood how to report safeguarding concerns to the local authority.
- Risks had been identified and appropriately mitigated.
- Staff knew how to keep people safe while promoting independence.
- Medicines were managed safely, and staff understood current infection control guidance.
Inspected 6 June 2023; report published 7 July 2023. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
How its rating has changed
- May 2016
- Jan 2019
- Jul 2023
- Today Rating 3 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 7 July 2023
Map and area details
- Ward
- Pool & Tehidy
- Council
- Cornwall Council · paying for care
- Parliamentary constituency
- Camborne and Redruth
- Integrated care board
- NHS Cornwall and the Isles of Scilly Integrated Care Board
- Type of area
- Urban · further from a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in TR15 (11)
Bigger map · Directions · © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
Strengths and weak spots in the ratings
Cornwall and South Devon Support Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 69 of the 86 other agencies in Cornwall that CQC has rated.
Costs to expect
We estimate visits from Cornwall and South Devon Support Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Cornwall Council can help with costs for people with savings under £23,250, starting with a free assessment.
Choice nearby
There are 18 other agencies within 3 miles, 7 of them rated Good or Outstanding; the nearest is Winserve Care Services, under 0.5 miles away.
6 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Pool & Tehidy ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Cornwall and the Isles of Scilly ICB.
Needs it is registered to meet
From the CQC register; ask how each need is met in practice.
Who runs it
Cornwall and South Devon Support Services is run by Royal Mencap Society (company 00550457), incorporated in 1955, 66 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 11 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Royal Mencap Society runs 61 CQC-registered services across 39 council areas; 58 of the 61 with a rating are Good or Outstanding (95%), against 86% for the same mix of services across England.
It trades under the Royal Mencap Society brand, which covers 61 services run by 1 registered provider.
Track record
CQC registration dates from February 2022, so the service has been operating for around 4 years under its current registration.
CQC has published 3 overall ratings for it (2016–2023), starting at Good and staying Good every time.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Family reviews
There are no reviews of Cornwall and South Devon Support Services yet. If you know the service, your experience could help someone else.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Where Cornwall and South Devon Support Services stands locally
- Rated Good. Across Cornwall, 91% of the 86 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (July 2023) is more recent than 76% of agency ratings in Cornwall.
- Registered with CQC in 2022: it has been registered longer than 33% of home care agencies in the area.
- It lists 3 specialisms with CQC; the typical agency in Cornwall lists 5.
Comparison set: every registered home care agency in Cornwall, CQC data for Oct 2026.
Other agencies close by
Guides for families
Recently rated home care agencies near Redruth
- Loyal Bee CareJun 2026 · 6.6 miles
- Carers Break Community Interest CompanyApr 2026 · 1.0 miles
- Havencare CornwallNov 2024 · 3.2 miles
Frequently asked about Cornwall and South Devon Support Services
- What type of care does Cornwall and South Devon Support Services provide?
- CQC lists Cornwall and South Devon Support Services under: homecare agencies, supported living. Check which of these it is actively providing now.
- Which provider runs Cornwall and South Devon Support Services?
- Royal Mencap Society is the registered provider for Cornwall and South Devon Support Services.
- How much does Cornwall and South Devon Support Services charge?
- Cornwall and South Devon Support Services has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Cornwall and South Devon Support Services rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- What is Cornwall and South Devon Support Services's address?
- The agency works from F19 Pool Innovation Centre, Trevenson Road, Pool, Redruth, TR15 3PL; ask which postcodes its carers cover.
- Is Cornwall and South Devon Support Services a registered provider?
- Registered, yes: location 1-12563196219 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in July 2023.
- Can Cornwall and South Devon Support Services care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- How recent is Cornwall and South Devon Support Services's CQC rating?
- The rating now shown was published on 7 July 2023, 3 years ago. Ask what has changed since then, for example in management or staffing.
More home care agencies nearby
In Cornwall
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.