Home care agency · Havant
Havant Homecare
Top rated 2026 · one of the services in Hampshire rated Outstanding by CQC
Illustrative photo, not of Havant Homecare- Address
- 2 The Oakwood Centre, Downley Road, Havant, PO9 2NP
- Run by
- Havant Homecare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2016 (10 years)
- Registered manager
- Chanel Louise Byng
- Company check
- Active, trading since 2015 (10 years), accounts up to date (Companies House 09867377)
- Last CQC check
- 14 Sep 2018
- Typical fees Estimated
- £31.50–£38.50 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Havant: Home care in Havant (90) · Best rated home care agencies in Havant · Dementia care at home in Havant · Elderly care at home in Havant · Physical disability care at home in Havant · Live-in care in Havant
Full report at cqc.org.uk · CQC location ID 1-2764856989
About this agency
Registered with CQC as a home care agency, Havant Homecare is based in Havant, run by Havant Homecare Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.
Its latest CQC rating is Outstanding overall (September 2018). It is one of 90 CQC-registered home care agencies that have an office within 7 miles of Havant; 43 of those are rated Good or Outstanding.
Around Havant
There are 17 other agencies within 3 miles, 10 of them rated Good or Outstanding; the nearest is Right at Home Havant and Petersfield, under 0.5 miles away.
Every one of the 15 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.
It sits in Leigh Park Central & West Leigh ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Hampshire and Isle of Wight ICB.
Likely fees
We estimate visits from Havant Homecare at £31.50–£38.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £370 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), Hampshire Council may pay part of the cost after a free care needs assessment.
How CQC rated each area
- Safe201 of 227 in Hampshire
- Effective213 of 227 in Hampshire
- Caring22 of 227 in Hampshire
- Responsive203 of 227 in Hampshire
- Well-led17 of 227 in Hampshire
Source: CQC, published 14 September 2018. Under each rating: how many agencies in Hampshire share it; for example, 22 of 227 agencies in Hampshire rated Outstanding for Caring.
How its rating has changed
- Sep 2018
- Today Rating 8 years old
Overall ratings CQC has published for this location, oldest first.
Reports on the CQC website
- CQC inspection report 14 September 2018
Area and map
- Ward
- Leigh Park Central & West Leigh
- Council
- Hampshire County Council · paying for care
- Parliamentary constituency
- Havant
- NHS integrated care board
- NHS Hampshire and Isle of Wight Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in PO9 (15)
View on OpenStreetMap · Route planner · Map © OpenStreetMap contributors
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
What the ratings tell you
For Havant Homecare, Caring and Well-led are rated Outstanding; 3 other areas are Good.
Across Hampshire, 22 of 227 rated agencies are Outstanding for Caring (10%), while 17 of 227 rated agencies are Outstanding for Well-led (7%).
The report's Caring and Well-led section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Havant Homecare over the years
CQC registration dates from July 2016, so the service has been operating for around 10 years under its current registration.
CQC has rated it once overall, as Outstanding, in September 2018.
The rating is 8 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Who they support
From the CQC register; ask how each need is met in practice.
From the latest CQC inspection
- People and relatives described staff as exceptionally caring, said they were treated with dignity, and valued being introduced to new staff before care began.
- Inspectors found enough competent staff for reliable, consistent visits, with Care Certificate induction, shadowing, and bespoke training on conditions such as stroke and dementia.
- Inspectors found medicines were given by trained staff and audited fortnightly, though some medicines information on the care app was incomplete and was updated during inspection.
- Inspectors found a committed, supportive registered manager and regular quality checks; risk assessments were identified as needing improvement and a full audit was planned.
Inspected 2 August 2018; report published 14 September 2018; supporting 14 people at the time; registered manager: Chanel Louise Byng. Plain-English points drawn from CQC's report (Open Government Licence). Read the full report.
Ownership and company checks
Havant Homecare is run by Havant Homecare Ltd (company 09867377), incorporated in 2015.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
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Havant Homecare against its area
- Rated Outstanding. Across Hampshire, 91% of the 225 rated home care agencies are Good or Outstanding and 17 are Outstanding.
- Its rating (September 2018) is more recent than 11% of agency ratings in Hampshire.
- Registered with CQC in 2016: it has been registered longer than 76% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Hampshire lists 5.
Benchmarked against all CQC-registered home care agencies in Hampshire (Oct 2026).
Other agencies close by
Guides for families
Other home care agencies near Havant with recent ratings
- Home Instead PortsmouthNov 2024 · 4.1 miles
- Dolphin Homes Ltd Supported Living Services OfficeFeb 2026 · 1.3 miles
- Mushavi Private LimitedMar 2026 · 2.2 miles
Havant Homecare questions answered
- How recent is Havant Homecare's CQC rating?
- The latest rating is dated 14 September 2018, 8 years ago; ask whether there have been changes since.
- Is Havant Homecare registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Is Havant Homecare regulated by the Care Quality Commission?
- Yes. Havant Homecare is registered with the Care Quality Commission as a home care agency (location ID 1-2764856989) and was rated Outstanding overall in September 2018.
- Where is Havant Homecare based?
- The agency works from 2 The Oakwood Centre, Downley Road, Havant, PO9 2NP; ask which postcodes its carers cover.
- How is Havant Homecare rated for safety and leadership?
- CQC rates five key questions. For Havant Homecare: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Outstanding. Start with Safe and Well-led when reading the report.
- How much does care from Havant Homecare cost?
- No fee list from Havant Homecare has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- Who runs Havant Homecare?
- The registered provider is Havant Homecare Ltd, according to CQC.
- What kind of care can Havant Homecare offer?
- Havant Homecare is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
Home care in nearby towns
In Hampshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.