Home care agency · Lowestoft
Head Office
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Head Office- Address
- Silk Cutters House, School Road, Lowestoft, NR33 9NA
- Run by
- Purest Support Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- October 2020 (6 years)
- Registered manager
- Danielle Louise Larkowsky
- Company check
- Active, trading since 2019 (6 years), accounts up to date (Companies House 12322362)
- Last CQC check
- 18 Feb 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Lowestoft: Home care in Lowestoft (27) · Best rated home care agencies in Lowestoft · Live-in care in Lowestoft · 24-hour care in Lowestoft
CQC page for this service · CQC location ID 1-9769147635
About Head Office
Registered with CQC as a home care agency, Head Office is based in Lowestoft, run by Purest Support Limited.
Its latest CQC rating is Good overall (February 2022). It is one of 27 CQC-registered home care agencies that have an office within 7 miles of Lowestoft; 18 of those are rated Good or Outstanding.
What it may cost
We estimate visits from Head Office at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
People with savings under £23,250 may get help from Suffolk Council after a needs and financial assessment.
The local picture
There are 17 other agencies within 3 miles, 12 of them rated Good or Outstanding; the nearest is Wellbeing Care Support Services, 0.7 miles away.
5 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Oulton Broad ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.
Who runs it
Head Office is run by Purest Support Limited (company 12322362), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
How long it has been running
Head Office has been registered with CQC since October 2020, about 6 years.
There is a single overall rating on record, Good (February 2022).
4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The inspection, summarised
- People were supported to have choice and control over all aspects of their lives, according to their ability.
- The support people received enabled them to be more independent.
- People told us that the staff who visited them were kind, caring and considerate.
- They made positive comments about senior staff in the organisation such as the registered manager.
Inspected 18 January 2022; report published 18 February 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 103 of the 144 other agencies in Suffolk that CQC has rated.
Earlier inspections
- Feb 2022
- Today Rating 4 years old
Published CQC ratings in date order.
Published inspection reports
- CQC inspection report 18 February 2022
Where it is
- Ward
- Oulton Broad
- Council
- Suffolk County Council · paying for care
- Parliamentary constituency
- Lowestoft
- Integrated care board
- NHS Norfolk and Suffolk Integrated Care Board
- Type of area
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in NR33 (8)
Open the full map · Plan a journey · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
How CQC rated each area
- Safe127 of 145 in Suffolk
- Effective131 of 144 in Suffolk
- Caring125 of 144 in Suffolk
- Responsive124 of 144 in Suffolk
- Well-led104 of 145 in Suffolk
From CQC's latest report, published 18 February 2022. Under each rating: how many agencies in Suffolk share it.
Who the service is registered for
Taken from its CQC registration.
Family reviews
No family has reviewed Head Office on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Head Office in local context
- Rated Good. Across Suffolk, 89% of the 145 rated home care agencies are Good or Outstanding and 19 are Outstanding.
- Its rating (February 2022) is more recent than 58% of agency ratings in Suffolk.
- Registered with CQC in 2020: it has been registered longer than 45% of home care agencies in the area.
- It lists 1 specialisms with CQC; the typical agency in Suffolk lists 5.
Comparison set: every registered home care agency in Suffolk, CQC data for Oct 2026.
Other agencies close by
Guides for families
Lowestoft: home care agencies inspected recently
- Bluebird Care East Suffolk, Great Yarmouth and LowestoftSep 2026 · 5.8 miles
- Hales Group Limited - WaveneyMay 2026 · 1.2 miles
- Help at Home CareAug 2026 · 3.9 miles
Quick answers about Head Office
- Where is Head Office based?
- Silk Cutters House, School Road, Lowestoft, NR33 9NA is the agency's office; check it serves your postcode.
- Is Head Office registered with CQC?
- Head Office is on the CQC register as a home care agency (ID 1-9769147635) and was rated Good overall in February 2022.
- Can Head Office care for someone with dementia?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- How recent is Head Office's CQC rating?
- Its current CQC rating dates from 18 February 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What services is Head Office registered for?
- Registration for Head Office covers: homecare agencies. Check which of these it offers today.
- Who is the registered provider for Head Office?
- Head Office is run by Purest Support Limited, the registered provider on the CQC register.
- What are Head Office's fees?
- Head Office hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How is Head Office rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
Home care in nearby towns
In Suffolk
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.