Home care agency · Stafford
Health & Alliance Home Care
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Health & Alliance Home Care- Address
- First Floor, Bradford House, Market Street, Penkridge, Stafford, ST19 5DH
- Run by
- Health & Alliance Home Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- August 2020 (6 years)
- Registered manager
- Louise Sarah Matthews
- Company check
- Active, trading since 2019 (6 years), accounts up to date (Companies House 12323701)
- Last CQC check
- 7 Jan 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate
CQC regulated activities: Personal care
More in Cannock: Home care in Cannock (33) · Best rated home care agencies in Cannock · Dementia care at home in Cannock · Elderly care at home in Cannock · Physical disability care at home in Cannock · Live-in care in Cannock
Full report at cqc.org.uk · CQC location ID 1-9406519282
An overview of Health & Alliance Home Care
Health & Alliance Home Care is a CQC-registered home care agency in Stafford, run by Health & Alliance Home Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and learning disabilities.
At its most recent rating, CQC judged it Requires improvement overall (January 2025). Safe, Effective, Responsive and Well-led were rated Requires improvement. It is one of 33 CQC-registered home care agencies that have an office within 7 miles of Cannock; 16 of those are rated Good or Outstanding.
Where it is
- Ward
- Penkridge North & Acton Trussell
- Parliamentary constituency
- Stone, Great Wyrley and Penkridge
- Local NHS (ICB)
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Setting
- Larger rural: nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% least deprived areas in England
View on OpenStreetMap · Route planner · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
How it fits locally
There are 2 other agencies within 3 miles, 2 of them rated Good or Outstanding; the nearest is Care Plus, 2.8 miles away.
2 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Penkridge North & Acton Trussell ward, classed by ONS as larger rural (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
Ownership and company checks
Health & Alliance Home Care is run by Health & Alliance Home Care Limited (company 12323701), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Each area CQC checks
- Safe18 of 99 in Staffordshire
- Effective7 of 99 in Staffordshire
- Caring92 of 99 in Staffordshire
- Responsive5 of 99 in Staffordshire
- Well-led25 of 99 in Staffordshire
CQC key question ratings, published 7 January 2025. Under each rating: how many agencies in Staffordshire share it.
Budgeting for this agency
We estimate visits from Health & Alliance Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
If savings are under the upper limit (£23,250 in England), Staffordshire Council may pay part of the cost after a free care needs assessment.
Who they support
Taken from its CQC registration.
History with CQC
Registered in August 2020, it has 6 years on the CQC register.
CQC has rated it once overall, as Requires improvement, in January 2025.
What inspectors found
- People were supported with their personal care needs to enable them to live in their own homes and promote their independence.
- We found 2 breaches of the legal regulations in relation to safe care and treatment and governance.
- Known risks to people had not been assessed to reduce the potential for avoidable harm.
- One relative told us their family member was, “Absolutely safe,” and the “carers were fantastic.” Another relative said, “Staff would always stay longer if it were needed and would bend over backwards to help in any way they can.
Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
What the ratings tell you
Area by area, Safe, Effective, Responsive and Well-led are rated below Good; 1 other area is Good.
Across Staffordshire, 18 of 99 rated agencies are Requires improvement for Safe (18%), while 7 of 99 rated agencies are Requires improvement for Effective (7%), while 5 of 99 rated agencies are Requires improvement for Responsive (5%), while 25 of 99 rated agencies are Requires improvement for Well-led (25%).
If you are considering it, read the Safe, Effective, Responsive and Well-led section of the report first and ask what has changed since the inspection.
Family reviews
There are no reviews of Health & Alliance Home Care yet. If you know the service, your experience could help someone else.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Health & Alliance Home Care against its area
- Rated Requires improvement. Across Staffordshire, 79% of the 97 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (January 2025) is more recent than 90% of agency ratings in Staffordshire.
- Registered with CQC in 2020: it has been registered longer than 51% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in Staffordshire lists 6.
- Areas CQC rated below Good: Safe (19% of home care agencies in Staffordshire are also rated below Good here); Effective (7% of home care agencies in Staffordshire are also rated below Good here); Responsive (5% of home care agencies in Staffordshire are also rated below Good here); Well-led (27% of home care agencies in Staffordshire are also rated below Good here). Ask the provider what has changed since.
Comparison set: every registered home care agency in Staffordshire, CQC data for Oct 2026.
Nearby options
Guides for families
Newer ratings near Cannock
- P.S We Care LtdJun 2025 · under 0.5 miles
- ICare (GB) Limited - CannockNov 2024 · 0.6 miles
- CSPC Healthcare LTDSep 2026 · 1.8 miles
Health & Alliance Home Care: common questions
- What services is Health & Alliance Home Care registered for?
- Its CQC registration covers homecare agencies. Ask Health & Alliance Home Care how it would adapt if needs increase.
- Which provider runs Health & Alliance Home Care?
- The registered provider is Health & Alliance Home Care Limited, according to CQC.
- How much does Health & Alliance Home Care charge?
- Health & Alliance Home Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Health & Alliance Home Care score on each CQC key question?
- The five CQC areas: Safe: Requires improvement; Effective: Requires improvement; Caring: Good; Responsive: Requires improvement; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
- Where is Health & Alliance Home Care?
- First Floor, Bradford House, Market Street, Penkridge, Stafford, ST19 5DH. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Health & Alliance Home Care a registered provider?
- Yes. Health & Alliance Home Care is registered with the Care Quality Commission as a home care agency (location ID 1-9406519282) and was rated Requires improvement overall in January 2025.
- Can Health & Alliance Home Care care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Health & Alliance Home Care's CQC rating?
- The rating now shown was published on 7 January 2025, 1 year ago. Ask what has changed since then, for example in management or staffing.
Look further afield
In Staffordshire
Is this your service? You can Claim it free, then correct details, add photos and respond to families. What members can do.
Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.