Home care agency · Manchester
Heather Care Ltd
Illustrative photo, not of Heather Care Ltd- Address
- Elkin Court, 42A Hardwick Road, Partington, Manchester, M31 4DT
- Run by
- Heather Care Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2016 (10 years)
- Registered manager
- Mary Ann Guilfoyle
- Company check
- Active, trading since 2013 (13 years), accounts up to date (Companies House 08388105)
- Last CQC check
- 29 Nov 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
CQC regulated activities: Personal care
More in Irlam: Home care in Irlam (160) · Best rated home care agencies in Irlam · Dementia care at home in Irlam · Elderly care at home in Irlam · Physical disability care at home in Irlam · Live-in care in Irlam
Full report at cqc.org.uk · CQC location ID 1-2890764640
The service in brief
Registered with CQC as a home care agency that also provides supported living, Heather Care Ltd is based in Manchester. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (November 2018). It is one of 160 CQC-registered home care agencies that have an office within 7 miles of Irlam; 97 of those are rated Good or Outstanding.
Safe, effective, caring, responsive, well-led
- Safe39 of 46 in Trafford
- Effective40 of 45 in Trafford
- Caring37 of 45 in Trafford
- Responsive40 of 45 in Trafford
- Well-led31 of 46 in Trafford
From CQC's latest report, published 29 November 2018. Under each rating: how many agencies in Trafford share it.
Rating history
- Nov 2017
- Nov 2018
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 29 November 2018
- CQC inspection report 14 November 2017
Where it is
- Ward
- Bucklow-St Martins
- Council
- Trafford Council · paying for care
- Parliamentary constituency
- Stretford and Urmston
- Integrated care board
- NHS Greater Manchester Integrated Care Board
- Area classification
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
Open the full map · Directions · OpenStreetMap (ODbL)
Ward and NHS boundaries from official postcode data, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
Strengths and weak spots in the ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 30 of the 45 other agencies in Trafford that CQC has rated.
Needs it is registered to meet
As listed with the regulator.
What CQC's inspectors reported
- Heather Care is registered to provide personal care to people in their own homes.
- Where they do we also take into account any wider social care provided.
- Heather Care also provides a day care service for older people and an educational service for people with a learning disability.
- The care staff who supported people in the domiciliary care service also worked in the day care service.
Inspected 13 November 2018; report published 29 November 2018. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Around Manchester
There are 14 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Clarity Homecare (Central), under 0.5 miles away.
17 of the 18 nearest rated agencies have a more recent rating than this one.
It sits in Bucklow-St Martins ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Greater Manchester ICB.
Likely fees
We estimate visits from Heather Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), Trafford Council may pay part of the cost after a free care needs assessment.
Who runs it
Heather Care Ltd is run by Heather Care Ltd. (company 08388105), incorporated in 2013, 3 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is other residential care.
Heather Care Ltd over the years
Registered in September 2016, it has 10 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2018), starting at Requires improvement and improving to Good.
It has gone 7 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.
Reports on record: 2, with the most recent dated 29 November 2018.
Family reviews
Be the first to review Heather Care Ltd. Your experience helps other families choose.
Reviews come from people who used the service or their families, verified by email. They sit alongside, not instead of, CQC ratings, and providers cannot take them down. How reviews work.
How Heather Care Ltd compares
- Rated Good. Across Trafford, 87% of the 46 rated home care agencies are Good or Outstanding and 4 are Outstanding.
- Its rating (November 2018) is more recent than 4% of agency ratings in Trafford.
- Registered with CQC in 2016: it has been registered longer than 77% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Trafford lists 5.
Based on the CQC register for Trafford as at Oct 2026.
Closest alternatives
Guides for families
Irlam: home care agencies inspected recently
- Imagine Act and SucceedOct 2025 · 2.8 miles
- Right at Home South TraffordApr 2026 · 3.9 miles
- Home Instead Warrington & LymmAug 2026 · 6.5 miles
Quick answers about Heather Care Ltd
- Can Heather Care Ltd care for someone with dementia?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- How is Heather Care Ltd rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- When did CQC last rate Heather Care Ltd?
- Its current CQC rating dates from 29 November 2018, 7 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Is Heather Care Ltd registered with CQC?
- Yes. Heather Care Ltd is registered with the Care Quality Commission as a home care agency (location ID 1-2890764640) and was rated Good overall in November 2018.
- How much does Heather Care Ltd charge?
- Heather Care Ltd hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
- What services is Heather Care Ltd registered for?
- Its CQC registration covers homecare agencies, supported living. Ask Heather Care Ltd how it would adapt if needs increase.
- Where is Heather Care Ltd?
- The agency's base is Elkin Court, 42A Hardwick Road, Partington, Manchester, M31 4DT. Confirm that its carers travel to your area.
Agencies in neighbouring towns
In Trafford
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.