Home care agency · Oxford
Helping Hands Oxford
Typical fee here £28.50–£35 an hour Estimate
Free · 2 minutes · No obligation · Families helped this month: 3
Illustrative photo, not of Helping Hands Oxford- Address
- Suite 7, Whichford House, Parkway Court, John Smith Drive, Oxford, OX4 2JY
- Run by
- Midshires Care Limited (150 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- January 2022 (4 years)
- Part of
- Midshires Care Ltd
- Registered manager
- Katie Elizabeth Wilson
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 03959933)
- Last CQC check
- 7 Jun 2023
- Typical fees Estimated
- £28.50–£35 an hour for visiting care, weekdays; live-in £1,380–£1,680 a week. Estimate only (Helping Hands publishes rates a little below the national median, plus a travel charge), from published local rates. How we estimate
CQC regulated activities: Personal care · Treatment of disease, disorder or injury
More in Oxford: Home care in Oxford (65) · Best rated home care agencies in Oxford · Dementia care at home in Oxford · Elderly care at home in Oxford · Physical disability care at home in Oxford · Live-in care in Oxford
See this service on the CQC website · CQC location ID 1-12245050041
Introducing Helping Hands Oxford
Registered with CQC as a home care agency, Helping Hands Oxford is based in Oxford, run by Midshires Care Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and sight or hearing loss.
Its latest CQC rating is Good overall (June 2023). It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Oxford; 38 of those are rated Good or Outstanding.
The ratings in context
All five areas CQC looks at are rated Good for Helping Hands Oxford: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 78 of the 114 other agencies in Oxfordshire that CQC has rated.
Who the service is registered for
Registration details from CQC.
What it may cost
We estimate visits from Helping Hands Oxford at £28.50–£35 an hour (visiting care, weekdays), based on published prices in the region (Helping Hands publishes rates a little below the national median, plus a travel charge). As an example, an hour each morning and a 30-minute evening call comes to about £330 a week.
Live-in arrangements here usually cost £1,380–£1,680 weekly.
People with savings under £23,250 may get help from Oxfordshire Council after a needs and financial assessment.
Ratings over time
- Jun 2023
- Today Rating 3 years old
Published CQC ratings in date order.
CQC reports
- CQC inspection report 7 June 2023
Location and local area
- Ward
- Temple Cowley
- Parliamentary constituency
- Oxford East
- Local NHS (ICB)
- NHS Thames Valley Integrated Care Board
- Urban or rural
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in OX4 (38)
Larger map · Plan a journey · Map data: OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Carers work from this office and visit homes in the surrounding area.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 14 of them rated Good or Outstanding, and the closest is Brandon Trust Supported Living - Oxfordshire, under 0.5 miles away.
4 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Temple Cowley ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
How long it has been running
Helping Hands Oxford has been registered with CQC since January 2022, about 4 years.
One overall rating to date: Good, published June 2023.
No new overall rating has been published for 3 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
The inspection, summarised
- Right Support: Staff received the training they needed to meet people's needs.
- Management had effective systems and processes in place to ensure oversight of the safety and quality of the service.
- People and relatives spoke positively about the service they received from staff.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Inspected 11 May 2023; report published 7 June 2023. From the regulator's own summary (Open Government Licence). Read the full report.
The company behind Helping Hands Oxford
Helping Hands Oxford is run by Midshires Care Limited (company 03959933), incorporated in 2000, 21 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 6 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Midshires Care Limited runs 150 CQC-registered services across 100 council areas; 130 of the 133 with a rating are Good or Outstanding (98%), against 88% for the same mix of services across England.
2 of its services are in Oxfordshire.
It trades under the Midshires Care Ltd brand, which covers 150 services run by 1 registered provider.
The five key questions
- Safe97 of 115 in Oxfordshire
- Effective103 of 115 in Oxfordshire
- Caring99 of 115 in Oxfordshire
- Responsive102 of 115 in Oxfordshire
- Well-led79 of 115 in Oxfordshire
Source: CQC, published 7 June 2023. Under each rating: how many agencies in Oxfordshire share it.
Family reviews
Be the first to review Helping Hands Oxford. Your experience helps other families choose.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Compared with other agencies locally
- Rated Good. Across Oxfordshire, 88% of the 112 rated home care agencies are Good or Outstanding and 10 are Outstanding.
- Its rating (June 2023) is more recent than 77% of agency ratings in Oxfordshire.
- Registered with CQC in 2022: it has been registered longer than 41% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Oxfordshire lists 5.
Based on the CQC register for Oxfordshire as at Oct 2026.
Nearby options
Guides for families
Newer ratings near Oxford
- Bluebird Care OxfordJan 2026 · 2.3 miles
- Genuine Carers - Oxford CityApr 2026 · 2.0 miles
- George Springall Homecare PartnershipOct 2025 · 5.2 miles
Helping Hands Oxford: common questions
- Is Helping Hands Oxford registered with CQC?
- Registered, yes: location 1-12245050041 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in June 2023.
- Where is Helping Hands Oxford based?
- The agency works from Suite 7, Whichford House, Parkway Court, John Smith Drive, Oxford, OX4 2JY; ask which postcodes its carers cover.
- How recent is Helping Hands Oxford's CQC rating?
- 7 June 2023 is when the current rating was published, 3 years ago. Check what has changed since, such as the manager or staffing.
- Can Helping Hands Oxford care for someone with dementia?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- Which provider runs Helping Hands Oxford?
- Midshires Care Limited is the registered provider for Helping Hands Oxford.
- What type of care does Helping Hands Oxford provide?
- CQC lists Helping Hands Oxford under: homecare agencies. Check which of these it is actively providing now.
- Is Helping Hands Oxford rated well for safety?
- CQC rates five key questions. For Helping Hands Oxford: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- How much does care from Helping Hands Oxford cost?
- Helping Hands Oxford has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Agencies in neighbouring towns
In Oxfordshire
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.