Home care agency · Ramsgate
Home Instead
Typical fee here £32.50–£40 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Home Instead- Address
- Unit 1, Little Cliffsend Farm, Chalk Hill, Ramsgate, CT12 5HP
- Run by
- Thanet Lifestyle Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2014 (12 years)
- Part of
- Home Instead
- Registered manager
- Sabina Sabatowska
- Company check
- Active, trading since 2008 (17 years), accounts up to date (Companies House 06776776)
- Last CQC check
- 28 Aug 2019
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Estimate only (Home Instead branches publish rates above the national median), from published local rates. How we estimate
Registered activities: Personal care
More in Ramsgate: Home care in Ramsgate (32) · Best rated home care agencies in Ramsgate · Dementia care at home in Ramsgate · Elderly care at home in Ramsgate · Live-in care in Ramsgate · 24-hour care in Ramsgate
Open CQC's full report · CQC location ID 1-1525242076
The service in brief
Home Instead is a CQC-registered home care agency in Ramsgate, run by Thanet Lifestyle Care Limited. Its CQC registration covers older people, including people living with dementia.
At its most recent rating, CQC judged it Good overall (August 2019), with Caring rated Outstanding. It is one of 32 CQC-registered home care agencies that have an office within 7 miles of Ramsgate; 19 of those are rated Good or Outstanding.
Who it can help
Taken from its CQC registration.
How it fits locally
There are 15 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Beech Tree Total Care - Copperfields, 1.1 miles away.
13 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Cliffsend and Pegwell ward, classed by ONS as urban (further from a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Kent and Medway ICB.
Budgeting for this agency
We estimate visits from Home Instead at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
Live-in arrangements here usually cost £1,560–£1,910 weekly.
People with savings under £23,250 may get help from Kent Council after a needs and financial assessment.
Past CQC ratings
- Jan 2017
- Aug 2019
- Today Rating 7 years old
Overall ratings CQC has published for this location, oldest first.
CQC documents
- CQC inspection report 28 August 2019
- CQC inspection report 11 January 2017
Where it is
- Ward
- Cliffsend and Pegwell
- Council
- Kent County Council · paying for care
- Parliamentary constituency
- East Thanet
- NHS area (integrated care board)
- NHS Kent and Medway Integrated Care Board
- Urban or rural
- Urban: further from a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in CT12 (6)
Larger map · Get directions · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). Care happens at home, not here: this is where the agency is run from.
History with CQC
Registered in July 2014, it has 12 years on the CQC register.
CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 2 reports for it, the latest from 28 August 2019.
Strengths and weak spots in the ratings
Area by area, Caring is rated Outstanding; 4 other areas are Good.
Across Kent, 13 of 226 rated agencies are Outstanding for Caring (6%).
Outstanding ratings for a single area are uncommon; the Caring section of the report gives examples of what inspectors saw.
How CQC rated each area
- Safe178 of 226 in Kent
- Effective194 of 226 in Kent
- Caring13 of 226 in Kent
- Responsive198 of 225 in Kent
- Well-led160 of 226 in Kent
As rated by CQC, published 28 August 2019. Under each rating: how many agencies in Kent share it; for example, 13 of 226 agencies in Kent rated Outstanding for Caring.
Who runs it
Home Instead is run by Thanet Lifestyle Care Limited (company 06776776), incorporated in 2008, 5 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
Key points from CQC's visit
- The service was rated Outstanding in caring at our last inspection.
- The service continued to be Outstanding in the way they cared for people.
- Staff demonstrated a real empathy for the people they cared for.
- They had a clear understanding of people's needs and had developed positive relationships with them and their family members.
Inspected 23 July 2019; report published 28 August 2019; supporting 32 people at the time. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.
Family reviews
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Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Home Instead against its area
- Rated Good. Across Kent, 82% of the 222 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (August 2019) is more recent than 23% of agency ratings in Kent.
- Registered with CQC in 2014: it has been registered longer than 84% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Kent lists 6.
Compared with every CQC-registered home care agency in Kent. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Ramsgate: home care agencies inspected recently
- Royalcare- ThanetSep 2026 · 1.4 miles
- Austen Allen Homecare - East KentJun 2026 · 3.4 miles
- Your Life Your HomeMay 2025 · 6.8 miles
What families ask about Home Instead
- Which provider runs Home Instead?
- The registered provider is Thanet Lifestyle Care Limited, according to CQC.
- What services is Home Instead registered for?
- Home Instead is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- How did Home Instead score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Outstanding; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from Home Instead cost?
- Home Instead hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
- Is Home Instead registered with CQC?
- Home Instead is on the CQC register as a home care agency (ID 1-1525242076) and was rated Good overall in August 2019.
- What is Home Instead's address?
- The agency's base is Unit 1, Little Cliffsend Farm, Chalk Hill, Ramsgate, CT12 5HP. Confirm that its carers travel to your area.
- How recent is Home Instead's CQC rating?
- CQC published the current rating on 28 August 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Is Home Instead registered for dementia care?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
Agencies in neighbouring towns
In Kent
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.