Home care agency · Sawbridgeworth
Home Instead East Hertfordshire and Uttlesford
Typical fee here £32.50–£40 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Home Instead East Hertfordshire and Uttlesford- Address
- Allen House, The Maltings, Station Road, Sawbridgeworth, CM21 9JX
- Run by
- Ideal U.K. Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- December 2010 (15 years)
- Part of
- Home Instead
- Registered manager
- Rebecca Rose Middleton David Keith Bassett
- Company check
- Active, trading since 1999 (27 years), accounts up to date (Companies House 03790383)
- Last CQC check
- 10 Oct 2019
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Estimated from prices published locally (Home Instead branches publish rates above the national median); not a quote. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
More in Harlow: Home care in Harlow (65) · Best rated home care agencies in Harlow · Dementia care at home in Harlow · Elderly care at home in Harlow · Physical disability care at home in Harlow · Live-in care in Harlow
CQC page for this service · CQC location ID 1-116003746
About Home Instead East Hertfordshire and Uttlesford
Registered with CQC as a home care agency, Home Instead East Hertfordshire and Uttlesford is based in Sawbridgeworth, run by Ideal U.K. Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities and mental health conditions.
Its latest CQC rating is Good overall (October 2019). It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Harlow; 36 of those are rated Good or Outstanding.
Strengths and weak spots in the ratings
All five areas CQC looks at are rated Good for Home Instead East Hertfordshire and Uttlesford: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 233 of the 311 other agencies in Essex that CQC has rated.
Track record
CQC registration dates from December 2010, so the service has been operating for around 15 years under its current registration.
CQC has published 2 overall ratings for it (2016–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
Reports on record: 4, with the most recent dated 10 October 2019.
Costs to expect
We estimate visits from Home Instead East Hertfordshire and Uttlesford at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
Regional live-in prices sit at roughly £1,560–£1,910 per week.
Council help is possible below £23,250 in savings: ask Essex Council for a free care needs assessment.
Who it can help
Specialisms as registered with CQC.
Choice nearby
There are 17 other agencies within 3 miles, 9 of them rated Good or Outstanding; the nearest is Violet Care Agency Ltd, 1.9 miles away.
13 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Rural East ward, classed by ONS as urban (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Earlier inspections
- Nov 2016
- Oct 2019
- Today Rating 7 years old
Every overall rating on record for this location, earliest first.
CQC documents
- CQC inspection report 10 October 2019
- CQC inspection report 15 November 2016
- Inspection report 12 December 2013
- Inspection report 4 December 2012
Map and area details
- Ward
- Rural East
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- NHS integrated care board
- NHS Essex Integrated Care Board
- Setting
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
Open the full map · Plan a journey · Map © OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. The office location; ask which streets and villages carers cover.
Who runs it
Home Instead East Hertfordshire and Uttlesford is run by Ideal U.k. Limited (company 03790383), incorporated in 1999, 11 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is nursing care.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
How CQC rated each area
- Safe271 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led234 of 312 in Essex
Ratings from CQC's most recent report, published 10 October 2019. Under each rating: how many agencies in Essex share it.
Inspection findings in brief
- It provides a range of services, including personal care, medication support, meal preparation and supports people to access the community and remain as independent as possible whilst living in their own home.
- Where they do we also consider any wider social care provided.
- People's experience of using this service: Staff supported people to make significant improvements to their lives.
- People received individualised care and support that was responsive to their needs.
Inspected 17 June 2019; report published 10 October 2019. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Family reviews
Nobody has reviewed Home Instead East Hertfordshire and Uttlesford here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Home Instead East Hertfordshire and Uttlesford in local context
- Rated Good. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (October 2019) is more recent than 22% of agency ratings in Essex.
- Registered with CQC in 2010, it is one of the longest-registered home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Essex lists 6.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Nearby options
Guides for families
Harlow: home care agencies inspected recently
- Violet Care Agency LtdJun 2025 · 1.6 miles
- Care Just 4UNov 2024 · 2.3 miles
- St Elizabeth's Domiciliary Care AgencyJul 2025 · 2.8 miles
Home Instead East Hertfordshire and Uttlesford questions answered
- How much does care from Home Instead East Hertfordshire and Uttlesford cost?
- No fee list from Home Instead East Hertfordshire and Uttlesford has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Home Instead East Hertfordshire and Uttlesford rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What type of care does Home Instead East Hertfordshire and Uttlesford provide?
- Its CQC registration covers homecare agencies. Ask Home Instead East Hertfordshire and Uttlesford how it would adapt if needs increase.
- Which provider runs Home Instead East Hertfordshire and Uttlesford?
- The registered provider is Ideal U.K. Limited, according to CQC.
- Is Home Instead East Hertfordshire and Uttlesford registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When did CQC last rate Home Instead East Hertfordshire and Uttlesford?
- CQC published the current rating on 10 October 2019, 7 years ago. Older ratings are common, so ask about changes since.
- What is Home Instead East Hertfordshire and Uttlesford's address?
- Allen House, The Maltings, Station Road, Sawbridgeworth, CM21 9JX is the agency's office; check it serves your postcode.
- Is Home Instead East Hertfordshire and Uttlesford a registered provider?
- Yes. Home Instead East Hertfordshire and Uttlesford is registered with the Care Quality Commission as a home care agency (location ID 1-116003746) and was rated Good overall in October 2019.
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.