Home care agency · Lewes

Home Instead Lewes District and Uckfield

Rated Good by CQC Rating published 21 February 2019 Rating 7 years old

Typical fee here £32.50–£40 an hour Estimate

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Rated 7 years ago. CQC's last published rating for this service is from February 2019. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Home Instead Lewes District and Uckfield
Address
Suite 5, Ash House, The Broyle, Ringmer, Lewes, BN8 5NN
Run by
Stay Independent at Home Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
October 2017 (9 years)
Registered manager
Sarah Anne Wilkins Alison Scutt
Company check
Active, trading since 2016 (10 years), accounts up to date (Companies House 09967674)
Last CQC check
21 Feb 2019
Typical fees Estimated
£32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Our figure, worked out from published prices in the region (Home Instead branches publish rates above the national median); the real price may differ. How we estimate

CQC regulated activities: Personal care

CQC page for this service · CQC location ID 1-4323950017

Introducing Home Instead Lewes District and Uckfield

Registered with CQC as a home care agency, Home Instead Lewes District and Uckfield is based in Lewes, run by Stay Independent at Home Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities and sight or hearing loss.

Its latest CQC rating is Good overall (February 2019). Well-led was rated Requires improvement. It is one of 30 CQC-registered home care agencies that have an office within 7 miles of Lewes; 24 of those are rated Good or Outstanding.

Who runs it

Home Instead Lewes District and Uckfield is run by Stay Independent At Home Ltd (company 09967674), incorporated in 2016, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Who they support

From the CQC register; ask how each need is met in practice.

What inspectors found

  • The service provision varied from minimum one-hour visits daily to support people with personal care but they also provided companionship services and home help services.
  • Not everyone using the service received a regulated activity.
  • Where they do, we also take into account any wider social care provided.
  • At the time of inspection, the service provided personal care support to 14 people.

Inspected 18 December 2018; report published 21 February 2019; supporting 14 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

Strengths and weak spots in the ratings

Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.

Across East Sussex, 16 of 83 rated agencies are Requires improvement for Well-led (19%).

The Well-led findings are the part of the report to read closely; ask the manager what has been put right.

Likely fees

We estimate visits from Home Instead Lewes District and Uckfield at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.

Live-in arrangements here usually cost £1,560–£1,910 weekly.

East Sussex Council can help with costs for people with savings under £23,250, starting with a free assessment.

Around Lewes

There is 1 other agency within 3 miles, 1 of them rated Good or Outstanding; the nearest is Unity Care Solutions (Lewes), under 0.5 miles away.

Every one of the 5 nearest rated agencies has a more recent rating than this one, so ask what has changed since its inspection.

It sits in Ouse Valley & Ringmer ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% least deprived neighbourhoods in England. NHS services here are planned by NHS Surrey and Sussex ICB.

How its rating has changed

  1. Feb 2019 Good
  2. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

Inspection reports to read

Map and area details

Ward
Ouse Valley & Ringmer
Parliamentary constituency
Lewes
NHS area (integrated care board)
NHS Surrey and Sussex Integrated Care Board
Area classification
Smaller rural (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% least deprived areas in England

Bigger map · Route planner · © OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.

Each area CQC checks

  • SafeGood75 of 83 in East Sussex
  • EffectiveGood78 of 83 in East Sussex
  • CaringGood75 of 83 in East Sussex
  • ResponsiveGood76 of 83 in East Sussex
  • Well-ledRequires improvement16 of 83 in East Sussex

Source: CQC, published 21 February 2019. Under each rating: how many agencies in East Sussex share it.

Home Instead Lewes District and Uckfield over the years

Registered in October 2017, it has 9 years on the CQC register.

Its only published overall rating so far is Good, from February 2019.

At 7 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.

Family reviews

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Home Instead Lewes District and Uckfield against its area

  • Rated Good. Across East Sussex, 93% of the 81 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (February 2019) is more recent than 7% of agency ratings in East Sussex.
  • Registered with CQC in 2017: it has been registered longer than 63% of home care agencies in the area.
  • It lists 5 specialisms with CQC; the typical agency in East Sussex lists 5.
  • Areas CQC rated below Good: Well-led (20% of home care agencies in East Sussex are also rated below Good here). Ask the provider what has changed since.

Based on the CQC register for East Sussex as at Oct 2026.

Closest alternatives

Guides for families

Lewes: home care agencies inspected recently

Frequently asked about Home Instead Lewes District and Uckfield

How much does Home Instead Lewes District and Uckfield charge?
Home Instead Lewes District and Uckfield has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Home Instead Lewes District and Uckfield rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Start with Safe and Well-led when reading the report.
What type of care does Home Instead Lewes District and Uckfield provide?
Its CQC registration covers homecare agencies. Ask Home Instead Lewes District and Uckfield how it would adapt if needs increase.
Which provider runs Home Instead Lewes District and Uckfield?
On CQC's register the provider is Stay Independent at Home Ltd.
Does Home Instead Lewes District and Uckfield support people with dementia?
Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
When was Home Instead Lewes District and Uckfield last inspected?
The latest rating is dated 21 February 2019, 7 years ago; ask whether there have been changes since.
Where is Home Instead Lewes District and Uckfield based?
The agency's base is Suite 5, Ash House, The Broyle, Ringmer, Lewes, BN8 5NN. Confirm that its carers travel to your area.
Is Home Instead Lewes District and Uckfield registered with CQC?
Registered, yes: location 1-4323950017 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in February 2019.

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In East Sussex

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Home Instead Lewes District and Uckfield: rated Good by CQC, on The Care Panel

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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

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