Home care agency · Cullompton

Home Instead Senior Care

Rated Good by CQC Rating published 25 December 2018 Rating 7 years old

Typical fee here £32.50–£40 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 7 years ago. CQC's last published rating for this service is from December 2018. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer bringing tea to an older woman at home Illustrative photo, not of Home Instead Senior Care
Address
Unit 3, Sandparks Business Centre, Denners Way, Uffculme, Cullompton, EX15 3XG
Run by
Grenova Care Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
December 2017 (8 years)
Registered manager
Yuliya Grenyer
Company check
Dissolved, trading since 2017 (9 years), accounts up to date (Companies House 10712935)
Last CQC check
25 Dec 2018
Typical fees Estimated
£32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. Estimated from prices published locally (Home Instead branches publish rates above the national median); not a quote. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-4590939467

Home Instead Senior Care at a glance

Home Instead Senior Care is a CQC-registered home care agency in Cullompton, run by Grenova Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (December 2018). It is one of 10 CQC-registered home care agencies that have an office within 7 miles of Willand; 6 of those are rated Good or Outstanding.

Each area CQC checks

  • SafeGood106 of 119 in Devon
  • EffectiveGood107 of 119 in Devon
  • CaringGood94 of 119 in Devon
  • ResponsiveGood105 of 119 in Devon
  • Well-ledGood93 of 119 in Devon

Ratings from CQC's most recent report, published 25 December 2018. Under each rating: how many agencies in Devon share it.

Costs to expect

We estimate visits from Home Instead Senior Care at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.

Regional live-in prices sit at roughly £1,560–£1,910 per week.

If savings are under the upper limit (£23,250 in England), Devon Council may pay part of the cost after a free care needs assessment.

Earlier inspections

  1. Dec 2018 Good
  2. Today Rating 7 years old

Overall ratings CQC has published for this location, oldest first.

CQC documents

Where it is

Ward
Lower Culm
Parliamentary constituency
Tiverton and Minehead
NHS planning area
NHS Devon Integrated Care Board
Area classification
Larger rural: nearer to a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England

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Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.

Choice nearby

Choice is thinner here: the nearest other agency is Dependable Care Services Limited, 3.9 miles away.

6 of the 7 nearest rated agencies have a more recent rating than this one.

It sits in Lower Culm ward, classed by ONS as larger rural (nearer to a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Devon ICB.

Registered specialisms

Registration details from CQC.

Track record

Registered in December 2017, it has 8 years on the CQC register.

So far CQC has published one overall rating: Good, in December 2018.

No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.

Ownership and company checks

Home Instead Senior Care is run by Grenova Care Limited (company 10712935), incorporated in 2017.

At Companies House, the company is listed as dissolved, its accounts are filed on time, it has 2 active directors, there is no insolvency history and it has registered charges (usually loans secured on property).

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

What the ratings tell you

CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.

For leadership (Well-led), it shares its Good rating with 92 of the 118 other agencies in Devon that CQC has rated.

Inspection findings in brief

  • We gave the service 48 hours' notice of the inspection visit because it is small and the manager is often out of the office supporting staff or providing care.
  • There was a registered manager, registered on 14 December 2017.
  • A registered manager is a person who has registered with the Care Quality Commission to manage the service.
  • Like registered providers, they are 'registered persons'.

Inspected 3 December 2018; report published 25 December 2018. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

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Home Instead Senior Care against its area

  • Rated Good. Across Devon, 92% of the 119 rated home care agencies are Good or Outstanding and 14 are Outstanding.
  • Its rating (December 2018) is more recent than 16% of agency ratings in Devon.
  • Registered with CQC in 2017: it has been registered longer than 51% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Devon lists 5.

Based on the CQC register for Devon as at Oct 2026.

Also nearby

Guides for families

Cullompton: home care agencies inspected recently

What families ask about Home Instead Senior Care

Is Home Instead Senior Care registered for dementia care?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
When did CQC last rate Home Instead Senior Care?
25 December 2018 is when the current rating was published, 7 years ago. Check what has changed since, such as the manager or staffing.
Where is Home Instead Senior Care based?
Its office is at Unit 3, Sandparks Business Centre, Denners Way, Uffculme, Cullompton, EX15 3XG. Carers travel to people's homes, so check it covers your street.
Is Home Instead Senior Care a registered provider?
Yes: CQC lists it as a home care agency under location ID 1-4590939467 and was rated Good overall in December 2018.
How much does Home Instead Senior Care charge?
Home Instead Senior Care has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Get the quote in writing, including any extra charges.
How is Home Instead Senior Care rated for safety and leadership?
CQC rates five key questions. For Home Instead Senior Care: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
What services is Home Instead Senior Care registered for?
Its CQC registration covers homecare agencies. Ask Home Instead Senior Care how it would adapt if needs increase.
Who runs Home Instead Senior Care?
On CQC's register the provider is Grenova Care Limited.

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In Devon

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Home Instead Senior Care: rated Good by CQC, on The Care Panel

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