Home care agency · Reading
Home Instead Senior Care: Maidenhead, Henley & Wallingford
Illustrative photo, not of Home Instead Senior Care: Maidenhead, Henley & Wallingford- Address
- Unit 5, Castle End, Ruscombe, Reading, RG10 9XQ
- Run by
- Westgarth Enterprises Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- October 2016 (9 years)
- Part of
- Home Instead
- Registered manager
- Joanna Polly Richenda McCluskey
- Company check
- Active, trading since 2011 (14 years), accounts up to date (Companies House 07843693)
- Last CQC check
- 23 May 2018
- Typical fees Estimated
- £32.50–£40 an hour for visiting care, weekdays; live-in £1,560–£1,910 a week. An estimate based on local published fees (Home Instead branches publish rates above the national median). Ask for a written quote. How we estimate
Regulated activities on its registration: Personal care
More in Reading: Home care in Reading (130) · Best rated home care agencies in Reading · Dementia care at home in Reading · Elderly care at home in Reading · Physical disability care at home in Reading · Live-in care in Reading
Full report at cqc.org.uk · CQC location ID 1-3018451330
About this agency
Registered with CQC as a home care agency, Home Instead Senior Care: Maidenhead, Henley & Wallingford is based in Reading, run by Westgarth Enterprises Limited. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Good overall (May 2018). It is one of 138 CQC-registered home care agencies that have an office within 7 miles of Twyford; 69 of those are rated Good or Outstanding.
What it may cost
We estimate visits from Home Instead Senior Care: Maidenhead, Henley & Wallingford at £32.50–£40 an hour (visiting care, weekdays), based on published prices in the region (Home Instead branches publish rates above the national median). As an example, an hour each morning and a 30-minute evening call comes to about £380 a week.
For live-in care, expect around £1,560–£1,910 a week in this region.
Wokingham Council can help with costs for people with savings under £23,250, starting with a free assessment.
Ratings over time
- May 2018
- Today Rating 8 years old
Overall ratings CQC has published for this location, oldest first.
Published inspection reports
- CQC inspection report 23 May 2018
The neighbourhood
- Ward
- Twyford, Ruscombe & Hurst
- Council
- Wokingham Borough Council · paying for care
- Parliamentary constituency
- Wokingham
- NHS planning area
- NHS Thames Valley Integrated Care Board
- ONS area type
- Smaller rural, nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% least deprived areas in England
- Postcode district
- Home care in RG10 (6)
See the wider area · Get directions · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
What CQC's inspectors reported
- It was announced and was carried out by one inspector.
- We gave the service 48 hours' notice because they provide a domiciliary care service and we needed to make sure someone would be in the office.
- It provides personal care to people living in their own homes in the community.
- It provides a service to older and younger people, some of whom may be living with physical disabilities and/or dementia.
Inspected 1 May 2018; report published 23 May 2018. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The local picture
There are 6 other agencies within 3 miles, 5 of them rated Good or Outstanding; the nearest is All Care Thames Valley, under 0.5 miles away.
19 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Twyford, Ruscombe & Hurst ward, classed by ONS as smaller rural (nearer to a major town or city), among the 20% least deprived neighbourhoods in England. NHS services here are planned by NHS Thames Valley ICB.
The registered provider
Home Instead Senior Care: Maidenhead, Henley & Wallingford is run by Westgarth Enterprises Limited (company 07843693), incorporated in 2011, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
It trades under the Home Instead brand, which covers 144 services run by 137 registered providers.
How long it has been running
Home Instead Senior Care: Maidenhead, Henley & Wallingford has been registered with CQC since October 2016, about 10 years.
Its only published overall rating so far is Good, from May 2018.
At 8 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC ratings, area by area
- Safe28 of 32 in Wokingham
- Effective27 of 32 in Wokingham
- Caring28 of 32 in Wokingham
- Responsive29 of 32 in Wokingham
- Well-led26 of 32 in Wokingham
Ratings from CQC's most recent report, published 23 May 2018. Under each rating: how many agencies in Wokingham share it.
Needs it is registered to meet
As listed with the regulator.
Reading Home Instead Senior Care: Maidenhead, Henley & Wallingford's CQC ratings
All five areas CQC looks at are rated Good for Home Instead Senior Care: Maidenhead, Henley & Wallingford: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 25 of the 31 other agencies in Wokingham that CQC has rated.
Family reviews
No family has reviewed Home Instead Senior Care: Maidenhead, Henley & Wallingford on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Home Instead Senior Care: Maidenhead, Henley & Wallingford in local context
- Rated Good. Across Wokingham, 91% of the 32 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (May 2018) is more recent than 9% of agency ratings in Wokingham.
- Registered with CQC in 2016: it has been registered longer than 77% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Wokingham lists 5.
Comparison set: every registered home care agency in Wokingham, CQC data for Oct 2026.
Nearby options
Guides for families
Newer ratings near Reading
- Libertatem Healthcare Group Ltd Head OfficeAug 2025 · 5.1 miles
- Pembroke Care (Reading) Domiciliary ServicesAug 2026 · 4.3 miles
- 121 Health&Care LimitedMar 2026 · 5.1 miles
Frequently asked about Home Instead Senior Care: Maidenhead, Henley & Wallingford
- Where is Home Instead Senior Care: Maidenhead, Henley & Wallingford based?
- The agency's base is Unit 5, Castle End, Ruscombe, Reading, RG10 9XQ. Confirm that its carers travel to your area.
- Is Home Instead Senior Care: Maidenhead, Henley & Wallingford a registered provider?
- Yes: CQC lists it as a home care agency under location ID 1-3018451330 and was rated Good overall in May 2018.
- Can Home Instead Senior Care: Maidenhead, Henley & Wallingford care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- When was Home Instead Senior Care: Maidenhead, Henley & Wallingford last inspected?
- CQC published the current rating on 23 May 2018, 8 years ago. Older ratings are common, so ask about changes since.
- What services is Home Instead Senior Care: Maidenhead, Henley & Wallingford registered for?
- Registration for Home Instead Senior Care: Maidenhead, Henley & Wallingford covers: homecare agencies. Check which of these it offers today.
- Which provider runs Home Instead Senior Care: Maidenhead, Henley & Wallingford?
- Westgarth Enterprises Limited is the registered provider for Home Instead Senior Care: Maidenhead, Henley & Wallingford.
- How much does Home Instead Senior Care: Maidenhead, Henley & Wallingford charge?
- We don't have published prices from Home Instead Senior Care: Maidenhead, Henley & Wallingford yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- How is Home Instead Senior Care: Maidenhead, Henley & Wallingford rated for safety and leadership?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
Home care in nearby towns
In Wokingham
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.