Home care agency · Harlow
Hope Homecare Services Limited
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Hope Homecare Services Limited- Address
- Unit 82, Greenway Business Centre, , Greenway, Harlow Business Park, Harlow, CM19 5QE
- Run by
- Hope Homecare Services Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2021 (5 years)
- Registered manager
- Gail Masiliso Marasa Maimbolwa
- Company check
- Active, trading since 2013 (12 years), accounts up to date (Companies House 08816712)
- Last CQC check
- 5 Mar 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care · Treatment of disease, disorder or injury
More in Harlow: Home care in Harlow (65) · Best rated home care agencies in Harlow · Dementia care at home in Harlow · Elderly care at home in Harlow · Physical disability care at home in Harlow · Live-in care in Harlow
See this service on the CQC website · CQC location ID 1-11164398275
The service in brief
Hope Homecare Services Limited in Harlow is registered with the Care Quality Commission as a home care agency that also provides supported living. The service is registered to support adults of all ages and children and lists dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss among its specialisms.
CQC rated it Requires improvement overall (March 2022). Safe and Well-led were rated Requires improvement. It is one of 65 CQC-registered home care agencies that have an office within 7 miles of Harlow; 36 of those are rated Good or Outstanding.
Hope Homecare Services Limited over the years
Hope Homecare Services Limited has been registered with CQC since June 2021, about 5 years.
Its only published overall rating so far is Requires improvement, from March 2022.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
The registered provider
Hope Homecare Services Limited is run by Hope Homecare Services Limited (company 08816712), incorporated in 2013, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Hope Homecare Services Limited runs 2 CQC-registered services across 2 council areas; 1 of the 2 with a rating are Good or Outstanding (50%), against 88% for the same mix of services across England.
Likely fees
We estimate visits from Hope Homecare Services Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Essex Council can help with costs for people with savings under £23,250, starting with a free assessment.
The inspection, summarised
- The provider had not always ensured staff were safely recruited or that all required training and competency checks were completed prior to working unsupervised.
- Processes relating to care plan updates were not robust.
- People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
- The person spoke positively about the care provided.
Inspected 4 February 2022; report published 5 March 2022. Taken from CQC's own findings (Open Government Licence). Read the full report.
Who it can help
Taken from its CQC registration.
Rating history
- Mar 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first.
CQC reports
- CQC inspection report 5 March 2022
Finding it
- Ward
- Great Parndon
- Council
- Essex County Council · paying for care
- Parliamentary constituency
- Harlow
- NHS integrated care board
- NHS Essex Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in CM19 (12)
View on OpenStreetMap · Plan a journey · Map data: OpenStreetMap contributors
Ward and NHS boundaries from official postcode data, Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
Around Harlow
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Ready Care Services Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (1 of the nearest 25).
6 of the 16 nearest rated agencies have a more recent rating than this one.
It sits in Great Parndon ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS Essex ICB.
Reading Hope Homecare Services Limited's CQC ratings
Looking at the five areas: Safe and Well-led are rated below Good; 3 other areas are Good.
Across Essex, 38 of 312 rated agencies are Requires improvement for Safe (12%), while 57 of 312 rated agencies are Requires improvement for Well-led (18%).
If you are considering it, read the Safe and Well-led section of the report first and ask what has changed since the inspection.
Safe, effective, caring, responsive, well-led
- Safe38 of 312 in Essex
- Effective290 of 311 in Essex
- Caring291 of 311 in Essex
- Responsive292 of 311 in Essex
- Well-led57 of 312 in Essex
Source: CQC, published 5 March 2022. Under each rating: how many agencies in Essex share it.
Family reviews
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Compared with other agencies locally
- Rated Requires improvement. Across Essex, 90% of the 310 rated home care agencies are Good or Outstanding and 12 are Outstanding.
- Its rating (March 2022) is more recent than 46% of agency ratings in Essex.
- Registered with CQC in 2021: it has been registered longer than 49% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Essex lists 6.
- Areas CQC rated below Good: Safe (12% of home care agencies in Essex are also rated below Good here); Well-led (18% of home care agencies in Essex are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Essex (Oct 2026).
Closest alternatives
Guides for families
Harlow: home care agencies inspected recently
- Care Just 4UNov 2024 · 1.0 miles
- Violet Care Agency LtdJun 2025 · 1.6 miles
- St Elizabeth's Domiciliary Care AgencyJul 2025 · 4.3 miles
Frequently asked about Hope Homecare Services Limited
- Can Hope Homecare Services Limited care for someone with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How is Hope Homecare Services Limited rated for safety and leadership?
- By key question, CQC gave: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led tend to say most about day-to-day reliability.
- When did CQC last rate Hope Homecare Services Limited?
- The rating now shown was published on 5 March 2022, 4 years ago. Ask what has changed since then, for example in management or staffing.
- Is Hope Homecare Services Limited registered with CQC?
- Yes: CQC lists it as a home care agency under location ID 1-11164398275 and was rated Requires improvement overall in March 2022.
- What are Hope Homecare Services Limited's fees?
- No fee list from Hope Homecare Services Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- What kind of care can Hope Homecare Services Limited offer?
- Hope Homecare Services Limited is registered with CQC for: homecare agencies, supported living. Ask the provider which needs it can meet now and as needs change.
- Where is Hope Homecare Services Limited based?
- The agency works from Unit 82, Greenway Business Centre, , Greenway, Harlow Business Park, Harlow, CM19 5QE; ask which postcodes its carers cover.
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In Essex
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.