Home care agency · Bridlington

Housing 21 - Bridlington Branch

Rated Good by CQC Rating published 10 March 2026 Rated in the last 12 months
A carer talking with women in wheelchairs Illustrative photo, not of Housing 21 - Bridlington Branch
Address
Applegarth Court, Applegarth Lane, Bridlington, YO16 7NE
Run by
Housing 21 (47 services)
Type of provider
Independent
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2011 (15 years)
Part of
Housing & Care 21
Registered manager
Christine Sandra Brown
Company check
Active, accounts up to date (Companies House IP16791R)
Last CQC check
10 Mar 2026
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate

Registered to provide: Personal care

See this service on the CQC website · CQC location ID 1-254273963

About this agency

Housing 21 - Bridlington Branch is a CQC-registered home care agency in Bridlington, run by Housing 21. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (March 2026). It is one of 6 CQC-registered home care agencies that have an office within 7 miles of Bridlington; 5 of those are rated Good or Outstanding.

Ratings for safety, care and leadership

  • SafeGood66% score38 of 44 in East Riding of Yorkshire
  • EffectiveGood71% score42 of 44 in East Riding of Yorkshire
  • CaringGood80% score42 of 44 in East Riding of Yorkshire
  • ResponsiveGood75% score39 of 44 in East Riding of Yorkshire
  • Well-ledGood82% score32 of 44 in East Riding of Yorkshire

Source: CQC, published 10 March 2026. Under each rating: how many agencies in East Riding of Yorkshire share it.

Who runs it

Housing 21 - Bridlington Branch is run by Housing 21 (company IP16791R).

At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.

Housing 21 runs 47 CQC-registered services across 19 council areas; 45 of the 47 with a rating are Good or Outstanding (96%), against 88% for the same mix of services across England.

It trades under the Housing & Care 21 brand, which covers 47 services run by 1 registered provider.

Who they support

From the CQC register; ask how each need is met in practice.

Housing 21 - Bridlington Branch over the years

Registered in June 2011, it has 15 years on the CQC register.

CQC has published 3 overall ratings for it (2016–2026), starting at Good and staying Good every time.

There are 4 CQC reports on file for this address; the newest is from 11 August 2018.

What CQC's inspectors reported

  • It provides personal care to people living in their own homes within an extra care scheme.
  • Extra care housing is purpose-built or adapted single household accommodation in a shared site or building.
  • The accommodation is rented and is the occupant’s own home.
  • However, other people and relatives said care could be inconsistent.

Inspected 19 June 2018; report published 11 August 2018. Taken from CQC's own findings (Open Government Licence). Read the full report.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Housing 21 - Bridlington Branch: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 31 of the 43 other agencies in East Riding of Yorkshire that CQC has rated.

Under CQC's newer scoring, its strongest area is Well-led at 82% and its lowest is Safe at 66%, averaging 75% overall.

Likely fees

We estimate visits from Housing 21 - Bridlington Branch at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Regional live-in prices sit at roughly £1,450–£1,770 per week.

Council help is possible below £23,250 in savings: ask East Riding of Yorkshire Council for a free care needs assessment.

Scores behind the rating

Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Housing 21 - Bridlington Branch scores 75%.

Safe Good 66%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions3 · Good
  • Safeguarding3 · Good
  • Involving people to manage risks2 · Some shortfalls
  • Safe environments3 · Good
  • Safe and effective staffing2 · Some shortfalls
  • Infection prevention and control2 · Some shortfalls
  • Medicines optimisation3 · Good
Effective Good 71%
  • Assessing needs2 · Some shortfalls
  • Delivering evidence-based care and treatment3 · Good
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment3 · Good
Caring Good 80%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals4 · Exceptional
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs3 · Good
  • Workforce wellbeing and enablement3 · Good
Responsive Good 75%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people3 · Good
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 82%
  • Shared direction and culture3 · Good
  • Capable, compassionate and inclusive leaders4 · Exceptional
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion3 · Good
  • Governance, management and sustainability3 · Good
  • Partnerships and communities4 · Exceptional
  • Learning, improvement and innovation3 · Good

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 6 January 2026, published 10 March 2026, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

Past CQC ratings

  1. Jan 2016 Good
  2. Aug 2018 Good
  3. Mar 2026 Good
  4. Today Rated in the last 12 months

Every overall rating on record for this location, earliest first.

CQC documents

Map and area details

Ward
Bridlington Central and Old Town
Parliamentary constituency
Bridlington and The Wolds
NHS planning area
NHS Humber and North Yorkshire Integrated Care Board
Area classification
Urban; further from a major town or city
Neighbourhood deprivation
Among the 30% most deprived areas in England

Bigger map · Route planner · OpenStreetMap (ODbL)

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Around Bridlington

There are 4 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Housing & Support Solutions - Bridlington Region, under 0.5 miles away.

It sits in Bridlington Central and Old Town ward, classed by ONS as urban (further from a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

Family reviews

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Housing 21 - Bridlington Branch against its area

  • Rated Good. Across East Riding of Yorkshire, 86% of the 44 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (March 2026) is more recent than 89% of agency ratings in East Riding of Yorkshire.
  • Registered with CQC in 2011: it has been registered longer than 92% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in East Riding of Yorkshire lists 5.

Based on the CQC register for East Riding of Yorkshire as at Oct 2026.

Nearest home care agencies

Guides for families

Newer ratings near Bridlington

Quick answers about Housing 21 - Bridlington Branch

How much does Housing 21 - Bridlington Branch charge?
Housing 21 - Bridlington Branch hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
How did Housing 21 - Bridlington Branch score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What kind of care can Housing 21 - Bridlington Branch offer?
CQC lists Housing 21 - Bridlington Branch under: homecare agencies. Check which of these it is actively providing now.
Who runs Housing 21 - Bridlington Branch?
On CQC's register the provider is Housing 21.
Does Housing 21 - Bridlington Branch support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
How recent is Housing 21 - Bridlington Branch's CQC rating?
10 March 2026 is when the current rating was published. Check what has changed since, such as the manager or staffing.
What is Housing 21 - Bridlington Branch's address?
The agency works from Applegarth Court, Applegarth Lane, Bridlington, YO16 7NE; ask which postcodes its carers cover.
Is Housing 21 - Bridlington Branch registered with CQC?
Registered, yes: location 1-254273963 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in March 2026.

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In East Riding of Yorkshire

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Housing 21 - Bridlington Branch: rated Good by CQC, on The Care Panel

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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.

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