Home care agency · Bridlington

Housing & Support Solutions - Bridlington Region

Rated Good by CQC Rating published 9 July 2021 Rating 5 years old
Rated 5 years ago. CQC's last published rating for this service is from July 2021. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A carer and an older person chatting at the table at home Illustrative photo, not of Housing & Support Solutions - Bridlington Region
Address
Stepney Court, Bridlington, YO16 7QR
Type of provider
Independent (private company)
Service
Home care agency, Supported living
Dementia
Not listed as a specialism with CQC; ask the provider
Registered with CQC
October 2015 (11 years)
Registered manager
Leah Julie Holroyd
Company check
Active, trading since 2002 (24 years), accounts up to date (Companies House 04383479)
Last CQC check
9 Jul 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Regulated activities on its registration: Personal care

Read the full CQC inspection report · CQC location ID 1-2218425922

The service in brief

Registered with CQC as a home care agency that also provides supported living, Housing & Support Solutions - Bridlington Region is based in Bridlington, run by Housing And Support Solutions Limited. It supports adults of all ages, with registered specialisms in physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (July 2021). Well-led was rated Requires improvement. It is one of 6 CQC-registered home care agencies that have an office within 7 miles of Bridlington; 5 of those are rated Good or Outstanding.

Around Bridlington

There are 4 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Housing 21 - Bridlington Branch, under 0.5 miles away.

It sits in Bridlington Central and Old Town ward, classed by ONS as urban (further from a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.

The company behind Housing & Support Solutions - Bridlington Region

Housing & Support Solutions - Bridlington Region is run by Housing And Support Solutions Limited (company 04383479), incorporated in 2002, 13 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.

Housing And Support Solutions Limited runs 4 CQC-registered services across 4 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.

Likely fees

We estimate visits from Housing & Support Solutions - Bridlington Region at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

If savings are under the upper limit (£23,250 in England), East Riding of Yorkshire Council may pay part of the cost after a free care needs assessment.

Housing & Support Solutions - Bridlington Region over the years

Housing & Support Solutions - Bridlington Region has been registered with CQC since October 2015, about 11 years.

CQC has published 3 overall ratings for it (2017–2021), starting at Good; it has gone up 1 and down 1 time, and is now Good.

5 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

There are 3 CQC reports on file for this address; the newest is from 9 July 2021.

The ratings in context

Looking at the five areas: Well-led is rated below Good; 4 other areas are Good.

Across East Riding of Yorkshire, 8 of 44 rated agencies are Requires improvement for Well-led (18%).

If you are considering it, read the Well-led section of the report first and ask what has changed since the inspection.

Earlier inspections

  1. Mar 2017 Good
  2. Mar 2020 Requires improvement
  3. Jul 2021 Good
  4. Today Rating 5 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC documents

The neighbourhood

Ward
Bridlington Central and Old Town
Parliamentary constituency
Bridlington and The Wolds
NHS area (integrated care board)
NHS Humber and North Yorkshire Integrated Care Board
Type of area
Urban (further from a major town or city)
Neighbourhood deprivation
Among the 20% most deprived areas in England

Larger map · Directions · Map data: OpenStreetMap contributors

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.

Specialisms

From the CQC register; ask how each need is met in practice.

Safe, effective, caring, responsive, well-led

  • SafeGood38 of 44 in East Riding of Yorkshire
  • EffectiveGood42 of 44 in East Riding of Yorkshire
  • CaringGood42 of 44 in East Riding of Yorkshire
  • ResponsiveGood39 of 44 in East Riding of Yorkshire
  • Well-ledRequires improvement8 of 44 in East Riding of Yorkshire

As rated by CQC, published 9 July 2021. Under each rating: how many agencies in East Riding of Yorkshire share it.

The inspection, summarised

  • Staff received training and supervision to ensure they had the skills and support for their role.
  • However, staff were not receiving regular appraisals and the provider had no systems in place to record staff's additional training and qualifications.
  • Satisfaction surveys were carried out; however, these were for all the providers locations.
  • Staff did not always received feedback from these and there was no service level results and action plan.

Inspected 27 May 2021; report published 9 July 2021. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Family reviews

Be the first to review Housing & Support Solutions - Bridlington Region. Your experience helps other families choose.

Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.

Looking at Housing & Support Solutions - Bridlington Region for someone? This form is for reviews of care already received. To ask about availability and prices, send a free enquiry instead.

Ask about availability and prices

Review Housing & Support Solutions - Bridlington Region

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Rated Good. Across East Riding of Yorkshire, 86% of the 44 rated home care agencies are Good or Outstanding and 3 are Outstanding.
  • Its rating (July 2021) is more recent than 36% of agency ratings in East Riding of Yorkshire.
  • Registered with CQC in 2015: it has been registered longer than 75% of home care agencies in the area.
  • It lists 6 specialisms with CQC; the typical agency in East Riding of Yorkshire lists 5.
  • Areas CQC rated below Good: Well-led (18% of home care agencies in East Riding of Yorkshire are also rated below Good here). Ask the provider what has changed since.

Compared with every CQC-registered home care agency in East Riding of Yorkshire. Source: CQC register, Oct 2026.

Other agencies close by

Guides for families

Bridlington: home care agencies inspected recently

Frequently asked about Housing & Support Solutions - Bridlington Region

Who runs Housing & Support Solutions - Bridlington Region?
Housing And Support Solutions Limited is the registered provider for Housing & Support Solutions - Bridlington Region.
What services is Housing & Support Solutions - Bridlington Region registered for?
CQC lists Housing & Support Solutions - Bridlington Region under: homecare agencies, supported living. Check which of these it is actively providing now.
How did Housing & Support Solutions - Bridlington Region score on each CQC key question?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Requires improvement. Safe and Well-led are the sections most worth your time.
How much does Housing & Support Solutions - Bridlington Region charge?
We don't have published prices from Housing & Support Solutions - Bridlington Region yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Housing & Support Solutions - Bridlington Region registered with CQC?
Housing & Support Solutions - Bridlington Region is on the CQC register as a home care agency (ID 1-2218425922) and was rated Good overall in July 2021.
Where is Housing & Support Solutions - Bridlington Region?
Stepney Court, Bridlington, YO16 7QR is the agency's office; check it serves your postcode.
When did CQC last rate Housing & Support Solutions - Bridlington Region?
CQC published the current rating on 9 July 2021, 5 years ago. Older ratings are common, so ask about changes since.
Can Housing & Support Solutions - Bridlington Region care for someone with dementia?
No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.

Compare other agencies nearby

In East Riding of Yorkshire

Run this service? Add your rating badge to your website

Housing & Support Solutions - Bridlington Region: rated Good by CQC, on The Care Panel

This badge stays current with your CQC rating. Paste the code wherever you want it to show.

Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.

Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

Even the first half helps us pick the nearest providers. Leave it blank and we use Bridlington.

So providers can call you back with prices and availability, often the same day.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.