Home care agency · Atherstone

Housing 21 - Laurel Gardens

Rated Good by CQC Rating published 22 February 2024 Rating 2 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

An older couple playing a stacking game at a table Illustrative photo, not of Housing 21 - Laurel Gardens
Address
Church Walk, Mancetter, Atherstone, CV9 1QZ
Run by
Housing 21 (47 services)
Type of provider
Independent
Service
Home care agency, Supported housing
Dementia
Registered with CQC to support people living with dementia
Pets
Pets welcome (as stated on housing21.org.uk)
Registered with CQC
March 2016 (10 years)
Part of
Housing & Care 21
Registered manager
Amanda Jayne Nestoruk
Company check
Active, accounts up to date (Companies House IP16791R)
Last CQC check
22 Feb 2024
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-2476995211

Introducing Housing 21 - Laurel Gardens

Registered with CQC as a home care agency, Housing 21 - Laurel Gardens is based in Atherstone, run by Housing 21. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.

Its latest CQC rating is Good overall (February 2024). It is one of 19 CQC-registered home care agencies that have an office within 7 miles of Atherstone; 7 of those are rated Good or Outstanding.

Ratings over time

  1. Jul 2017 Good
  2. Jan 2020 Requires improvement
  3. Feb 2024 Good
  4. Today Rating 2 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

Published inspection reports

Area and map

Ward
Atherstone South and Mancetter
Parliamentary constituency
North Warwickshire and Bedworth
NHS integrated care board
NHS Coventry and Warwickshire Integrated Care Board
ONS area type
Urban, nearer to a major town or city
Neighbourhood deprivation
Among the 10% most deprived areas in England

View on OpenStreetMap · Get directions · Map © OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. The office location; ask which streets and villages carers cover.

From the latest CQC inspection

  • About the service Housing 21 – Laurel Gardens provides care and support to adults living in specialist 'extra care' housing living with dementia, mental health, learning disabilities, physical disability and sensory impairments.
  • The service consists of 70 two-bedroom flats and bungalows.
  • People's experience of the service and what we found We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted.
  • We considered this guidance as there were people using the service who have a learning disability and or who are autistic.

Inspected 30 January 2024; report published 22 February 2024. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Who runs it

Housing 21 - Laurel Gardens is run by Housing 21 (company IP16791R).

At Companies House, the company is listed as active, its accounts are filed on time and there is no insolvency history.

Housing 21 runs 47 CQC-registered services across 19 council areas; 45 of the 47 with a rating are Good or Outstanding (96%), against 88% for the same mix of services across England.

5 of its services are in Warwickshire.

It trades under the Housing & Care 21 brand, which covers 47 services run by 1 registered provider.

Track record

Housing 21 - Laurel Gardens has been registered with CQC since March 2016, about 10 years.

CQC has published 3 overall ratings for it (2017–2024), starting at Good; it has gone up 1 and down 1 time, and is now Good.

There are 3 CQC reports on file for this address; the newest is from 22 February 2024.

Who it can help

From the CQC register; ask how each need is met in practice.

Strengths and weak spots in the ratings

Housing 21 - Laurel Gardens has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 64 of the 95 other agencies in Warwickshire that CQC has rated.

Choice nearby

There are 6 other agencies within 3 miles, 3 of them rated Good or Outstanding; the nearest is Mobile Care Services Limited, 1.3 miles away.

4 of the 13 nearest rated agencies have a more recent rating than this one.

It sits in Atherstone South and Mancetter ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS Coventry and Warwickshire ICB.

How CQC rated each area

  • SafeGood77 of 96 in Warwickshire
  • EffectiveGood85 of 96 in Warwickshire
  • CaringGood86 of 96 in Warwickshire
  • ResponsiveGood86 of 96 in Warwickshire
  • Well-ledGood65 of 96 in Warwickshire

CQC key question ratings, published 22 February 2024. Under each rating: how many agencies in Warwickshire share it.

Costs to expect

We estimate visits from Housing 21 - Laurel Gardens at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

Warwickshire Council can help with costs for people with savings under £23,250, starting with a free assessment.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across Warwickshire, 84% of the 93 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (February 2024) is more recent than 69% of agency ratings in Warwickshire.
  • Registered with CQC in 2016: it has been registered longer than 74% of home care agencies in the area.
  • It lists 7 specialisms with CQC; the typical agency in Warwickshire lists 5.

Comparison set: every registered home care agency in Warwickshire, CQC data for Oct 2026.

Also nearby

Guides for families

Newer ratings near Atherstone

Housing 21 - Laurel Gardens questions answered

How is Housing 21 - Laurel Gardens rated for safety and leadership?
CQC rates five key questions. For Housing 21 - Laurel Gardens: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
How much does Housing 21 - Laurel Gardens charge?
Housing 21 - Laurel Gardens has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
Who is the registered provider for Housing 21 - Laurel Gardens?
Housing 21 - Laurel Gardens is run by Housing 21, the registered provider on the CQC register.
What type of care does Housing 21 - Laurel Gardens provide?
CQC lists Housing 21 - Laurel Gardens under: homecare agencies, supported housing. Check which of these it is actively providing now.
When did CQC last rate Housing 21 - Laurel Gardens?
Its current CQC rating dates from 22 February 2024, 2 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
Can Housing 21 - Laurel Gardens care for someone with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Housing 21 - Laurel Gardens regulated by the Care Quality Commission?
Yes. Housing 21 - Laurel Gardens is registered with the Care Quality Commission as a home care agency (location ID 1-2476995211) and was rated Good overall in February 2024.
Where is Housing 21 - Laurel Gardens based?
Church Walk, Mancetter, Atherstone, CV9 1QZ. That is the office; visits happen in your own home, so confirm your area is covered.

Home care in nearby towns

In Warwickshire

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Housing 21 - Laurel Gardens: rated Good by CQC, on The Care Panel

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Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.

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