Home care agency · Consett
Infinite Homecare Limited
Illustrative photo, not of Infinite Homecare Limited- Address
- GF 6 Prospect Business Park, Crookhall Lane, Leadgate, Consett, DH8 7PW
- Run by
- Infinite Homecare Ltd
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- June 2021 (5 years)
- Registered manager
- Joanne Oliver
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12747112)
- Last CQC check
- 27 Aug 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Consett: Home care in Consett (11) · Best rated home care agencies in Consett · Dementia care at home in Consett · Elderly care at home in Consett · Physical disability care at home in Consett
Read the full CQC inspection report · CQC location ID 1-10894338968
The service in brief
Infinite Homecare Limited is a CQC-registered home care agency in Consett, run by Infinite Homecare Ltd. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, mental health conditions and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (August 2022). It is one of 11 CQC-registered home care agencies that have an office within 7 miles of Consett; 8 of those are rated Good or Outstanding.
The ratings in context
All five areas CQC looks at are rated Good for Infinite Homecare Limited: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 39 of the 49 other agencies in County Durham that CQC has rated.
Inspection findings in brief
- People and relatives were happy with the support they received and spoke positively about staff.
- One person told us, "The service is excellent, they are always on time." A relative said, "Very caring, super service." Risks to people's health, safety and well-being were effectively managed.
- The provider had effective infection prevention and control systems in place.
- Effective recruitment procedures were in place and there were enough staff employed to meet people's needs.
Inspected 4 August 2022; report published 27 August 2022; supporting 10 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
The five key questions
- Safe44 of 50 in County Durham
- Effective46 of 50 in County Durham
- Caring43 of 50 in County Durham
- Responsive46 of 50 in County Durham
- Well-led40 of 50 in County Durham
Source: CQC, published 27 August 2022. Under each rating: how many agencies in County Durham share it.
Past CQC ratings
- Aug 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 27 August 2022
Location and local area
- Ward
- Derwent & Pont Valley
- Council
- Durham County Council · paying for care
- Parliamentary constituency
- Blaydon and Consett
- NHS planning area
- NHS North East and North Cumbria Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in DH8 (8)
Open the full map · Directions · © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Carers work from this office and visit homes in the surrounding area.
What it may cost
We estimate visits from Infinite Homecare Limited at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, County Durham Council may contribute once it has carried out a free needs assessment.
The company behind Infinite Homecare Limited
Infinite Homecare Limited is run by Infinite Homecare Ltd (company 12747112), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
The local picture
There are 7 other agencies within 3 miles, 4 of them rated Good or Outstanding; the nearest is Kelly Park Limited, under 0.5 miles away.
3 of the 10 nearest rated agencies have a more recent rating than this one.
It sits in Derwent & Pont Valley ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
How long it has been running
Registered in June 2021, it has 5 years on the CQC register.
So far CQC has published one overall rating: Good, in August 2022.
No new overall rating has been published for 4 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Who it can help
Specialisms as registered with CQC.
Family reviews
There are no reviews of Infinite Homecare Limited yet. If you know the service, your experience could help someone else.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Infinite Homecare Limited in local context
- Rated Good. Across County Durham, 94% of the 48 rated home care agencies are Good or Outstanding and 3 are Outstanding.
- Its rating (August 2022) is more recent than 29% of agency ratings in County Durham.
- Registered with CQC in 2021: it has been registered longer than 43% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in County Durham lists 6.
Benchmarked against all CQC-registered home care agencies in County Durham (Oct 2026).
Nearest home care agencies
Guides for families
Other home care agencies near Consett with recent ratings
- The Care and Support Group County DurhamJun 2025 · 5.8 miles
Questions about Infinite Homecare Limited
- Where is Infinite Homecare Limited?
- The agency's base is GF 6 Prospect Business Park, Crookhall Lane, Leadgate, Consett, DH8 7PW. Confirm that its carers travel to your area.
- Is Infinite Homecare Limited registered with CQC?
- Registered, yes: location 1-10894338968 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in August 2022.
- Does Infinite Homecare Limited support people with dementia?
- Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
- How recent is Infinite Homecare Limited's CQC rating?
- Its current CQC rating dates from 27 August 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- What kind of care can Infinite Homecare Limited offer?
- Infinite Homecare Limited is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Who runs Infinite Homecare Limited?
- Infinite Homecare Ltd is the registered provider for Infinite Homecare Limited.
- How much does Infinite Homecare Limited charge?
- No fee list from Infinite Homecare Limited has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Infinite Homecare Limited score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
Agencies in neighbouring towns
In County Durham
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.