Home care agency · Newcastle Upon Tyne
JohnJasper Care
Illustrative photo, not of JohnJasper Care- Address
- 1 Ouseburn Gateway, 163 City Road, Newcastle Upon Tyne, NE1 2BE
- Run by
- JohnJasper Associates Ltd
- Service
- Home care agency, Supported living
- Registered with CQC
- May 2019 (7 years)
- Registered manager
- Lee Anthony Robinson
- Company check
- Active, trading since 2017 (9 years), accounts up to date (Companies House 10701271)
- Last CQC check
- 14 Sep 2021
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
Full report at cqc.org.uk · CQC location ID 1-6910117273
JohnJasper Care at a glance
Registered with CQC as a home care agency that also provides supported living, JohnJasper Care is based in Newcastle Upon Tyne, run by JohnJasper Associates Ltd. It supports adults of all ages and children, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (September 2021). It is one of 102 CQC-registered home care agencies that have an office within 7 miles of Gateshead; 73 of those are rated Good or Outstanding.
JohnJasper Care over the years
CQC registration dates from May 2019, so the service has been operating for around 7 years under its current registration.
One overall rating to date: Good, published September 2021.
The rating is 5 years old. CQC decides when to return based on risk, so age alone is not a warning sign; still, ask who the manager is now.
Rating history
- Sep 2021
- Today Rating 5 years old
Every overall rating on record for this location, earliest first.
CQC documents
- CQC inspection report 14 September 2021
The neighbourhood
- Ward
- Ouseburn
- Council
- Newcastle City Council · paying for care
- Parliamentary constituency
- Newcastle upon Tyne East and Wallsend
- NHS integrated care board
- NHS North East and North Cumbria Integrated Care Board
- Area classification
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 40% most deprived areas in England
- Postcode district
- Home care in NE1 (10)
View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Reading JohnJasper Care's CQC ratings
JohnJasper Care has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 31 of the 39 other agencies in Newcastle upon Tyne that CQC has rated.
Around Newcastle Upon Tyne
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Karrthikeya Health Care Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (6 of the nearest 25).
12 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Ouseburn ward, classed by ONS as urban (nearer to a major town or city), among the 40% most deprived neighbourhoods in England. NHS services here are planned by NHS North East and North Cumbria ICB.
Key points from CQC's visit
- People were treated in a caring manner and staff knew them well.
- People and their relatives were involved in decisions about their care.
- People's dignity was maintained, and their independence was promoted.
- The provider had processes in place to safeguard people.
Inspected 10 August 2021; report published 14 September 2021. Taken from CQC's own findings (Open Government Licence). Read the full report.
Likely fees
We estimate visits from JohnJasper Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
Newcastle upon Tyne Council can help with costs for people with savings under £23,250, starting with a free assessment.
How CQC rated each area
- Safe38 of 40 in Newcastle upon Tyne
- Effective39 of 40 in Newcastle upon Tyne
- Caring35 of 40 in Newcastle upon Tyne
- Responsive37 of 40 in Newcastle upon Tyne
- Well-led32 of 40 in Newcastle upon Tyne
Source: CQC, published 14 September 2021. Under each rating: how many agencies in Newcastle upon Tyne share it.
Registered specialisms
As listed with the regulator.
The registered provider
JohnJasper Care is run by Johnjasper Associates Ltd (company 10701271), incorporated in 2017, 2 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Family reviews
Nobody has reviewed JohnJasper Care here yet. Have you used it? A short, honest review helps the next family decide.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
How JohnJasper Care compares
- Rated Good. Across Newcastle upon Tyne, 98% of the 40 rated home care agencies are Good or Outstanding and 4 are Outstanding.
- Its rating (September 2021) is more recent than 38% of agency ratings in Newcastle upon Tyne.
- Registered with CQC in 2019: it has been registered longer than 47% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Newcastle upon Tyne lists 7.
Comparison set: every registered home care agency in Newcastle upon Tyne, CQC data for Oct 2026.
Also nearby
Guides for families
Other home care agencies near Newcastle upon Tyne with recent ratings
- Care4u OfficeApr 2025 · 0.9 miles
- Domiciliary Care and PRIME ServiceSep 2026 · 1.0 miles
- Living Well North LtdSep 2025 · 1.0 miles
Questions about JohnJasper Care
- Is JohnJasper Care registered with CQC?
- JohnJasper Care is on the CQC register as a home care agency (ID 1-6910117273) and was rated Good overall in September 2021.
- What is JohnJasper Care's address?
- 1 Ouseburn Gateway, 163 City Road, Newcastle Upon Tyne, NE1 2BE is the agency's office; check it serves your postcode.
- When was JohnJasper Care last inspected?
- The latest rating is dated 14 September 2021, 5 years ago; ask whether there have been changes since.
- Can JohnJasper Care care for someone with dementia?
- Its registration includes dementia. Useful questions: how many staff hold dementia training, and how is a bad day handled?
- Who is the registered provider for JohnJasper Care?
- JohnJasper Associates Ltd is the registered provider for JohnJasper Care.
- What type of care does JohnJasper Care provide?
- Registration for JohnJasper Care covers: homecare agencies, supported living. Check which of these it offers today.
- How did JohnJasper Care score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What are JohnJasper Care's fees?
- JohnJasper Care's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
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In Newcastle upon Tyne
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Built from the CQC register (Oct 2026) under the Open Government Licence v3.0, plus our own calculations. The provider wrote only the parts labelled as its own words. The Care Panel is a directory and does not deliver care.