Home care agency · Stowmarket

Kirsten's Care Ltd

Rated Good by CQC Rating published 25 May 2021 Rating 5 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

Rated 5 years ago. CQC's last published rating for this service is from May 2021. Ask what has changed since, such as the manager or the number of people they support.
An older couple playing a stacking game at a table Illustrative photo, not of Kirsten's Care Ltd
Address
Unit 11, The Cedars Courtyard, Cedars Hill, Brockford, Stowmarket, IP14 5PQ
Run by
Kirsten's Care Ltd
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
August 2019 (7 years)
Registered manager
Kirsten Emma Ryland
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 11997995)
Last CQC check
25 May 2021
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Registered activities: Personal care

Full report at cqc.org.uk · CQC location ID 1-7268875105

The service in brief

Kirsten's Care Ltd is a CQC-registered home care agency in Stowmarket. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities and sight or hearing loss.

At its most recent rating, CQC judged it Good overall (May 2021). It is one of 9 CQC-registered home care agencies that have an office within 7 miles of Stowmarket; 8 of those are rated Good or Outstanding.

How long it has been running

Registered in August 2019, it has 7 years on the CQC register.

CQC has published 2 overall ratings for it (2021), starting at Inspected but not rated; it has gone up 0 and down 0 times, and is now Good.

It has gone 5 years without a new overall rating. CQC schedules inspections by risk, so this is not a bad sign in itself, though leadership may have moved on.

CQC lists 2 reports for this location, the latest dated 25 May 2021.

Strengths and weak spots in the ratings

Kirsten's Care Ltd has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 103 of the 144 other agencies in Suffolk that CQC has rated.

The local picture

Choice is thinner here: the nearest other agency is Steeple View, 5.4 miles away.

2 of the 7 nearest rated agencies have a more recent rating than this one.

It sits in Mendlesham ward, classed by ONS as smaller rural (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS Norfolk and Suffolk ICB.

Who it can help

As listed with the regulator.

What it may cost

We estimate visits from Kirsten's Care Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in arrangements here usually cost £1,450–£1,770 weekly.

With savings below £23,250, Suffolk Council may contribute once it has carried out a free needs assessment.

How its rating has changed

  1. Jan 2021 Inspected but not rated
  2. May 2021 Good
  3. Today Rating 5 years old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

CQC documents

Where it is

Ward
Mendlesham
Parliamentary constituency
Waveney Valley
Integrated care board
NHS Norfolk and Suffolk Integrated Care Board
Type of area
Smaller rural (nearer to a major town or city)
Neighbourhood deprivation
Among the 50% most deprived areas in England
Postcode district
Home care in IP14 (7)

Open the full map · Directions · © OpenStreetMap contributors

Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Who runs it

Kirsten's Care Ltd is run by Kirsten's Care Ltd (company 11997995), incorporated in 2019.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is other residential care.

The five key questions

  • SafeGood127 of 145 in Suffolk
  • EffectiveGood131 of 144 in Suffolk
  • CaringGood125 of 144 in Suffolk
  • ResponsiveGood124 of 144 in Suffolk
  • Well-ledGood104 of 145 in Suffolk

From CQC's latest report, published 25 May 2021. Under each rating: how many agencies in Suffolk share it.

The inspection, summarised

  • People and their relatives were satisfied with the care provided by Kirsten's Care Ltd.
  • People were involved in making decisions about their care and told us they felt safe and comfortable in the company of the staff who knew them well and were kind and caring.
  • People were supported by a regular staff team who were safely recruited and who had the relevant training and qualifications to safely support them.
  • There were sufficient staff to meet people's needs and ensure no care calls were missed.

Inspected 10 May 2021; report published 25 May 2021; supporting 40 people at the time. Quoted from the CQC report summary, Open Government Licence. Read the full report.

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Quick answers about Kirsten's Care Ltd

Is Kirsten's Care Ltd rated well for safety?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Does Kirsten's Care Ltd support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
Is Kirsten's Care Ltd a registered provider?
Kirsten's Care Ltd is on the CQC register as a home care agency (ID 1-7268875105) and was rated Good overall in May 2021.
When did CQC last rate Kirsten's Care Ltd?
CQC published the current rating on 25 May 2021, 5 years ago. Older ratings are common, so ask about changes since.
What services is Kirsten's Care Ltd registered for?
Kirsten's Care Ltd is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
How much does Kirsten's Care Ltd charge?
No fee list from Kirsten's Care Ltd has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Where is Kirsten's Care Ltd based?
Unit 11, The Cedars Courtyard, Cedars Hill, Brockford, Stowmarket, IP14 5PQ. That is the office; visits happen in your own home, so confirm your area is covered.

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In Suffolk

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Kirsten's Care Ltd: rated Good by CQC, on The Care Panel

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