Home care agency · Leicester

Kris Carers Ltd

Rated Requires improvement by CQC Rating published 28 June 2023 Rating 3 years old
Older people painting together at an activity session Illustrative photo, not of Kris Carers Ltd
Address
Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP
Run by
Kris Carers Limited
Service
Home care agency, Supported living
Registered with CQC
January 2012 (14 years)
Registered manager
Khajal Odedra
Company check
Active, trading since 2008 (18 years), accounts up to date (Companies House 06575704)
Last CQC check
28 Jun 2023
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. An estimate based on local published fees. Ask for a written quote. How we estimate

Licensed by CQC for: Personal care

CQC page for this service · CQC location ID 1-356683615

The service in brief

Registered with CQC as a home care agency that also provides supported living, Kris Carers Ltd is based in Leicester, run by Kris Carers Limited. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

Its latest CQC rating is Requires improvement overall (June 2023). Safe, Caring and Responsive were rated Requires improvement. It is one of 259 CQC-registered home care agencies that have an office within 7 miles of Leicester; 98 of those are rated Good or Outstanding.

What it may cost

We estimate visits from Kris Carers Ltd at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

A live-in carer typically costs £1,450–£1,770 a week locally.

Leicester Council can help with costs for people with savings under £23,250, starting with a free assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Aspire UK, under 0.5 miles away.

8 of the 17 nearest rated agencies have a more recent rating than this one.

It sits in Belgrave ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.

How its rating has changed

  1. Dec 2015 Good
  2. Jun 2018 Requires improvement
  3. May 2019 Requires improvement
  4. Jul 2019 Requires improvement
  5. May 2021 Requires improvement
  6. Nov 2021 Good
  7. Dec 2022 Inadequate
  8. Jun 2023 Requires improvement
  9. Today Rating 3 years old

CQC rating timeline for this address. The latest rating is an improvement on the one before.

CQC documents

Map and area details

Ward
Belgrave
Parliamentary constituency
Leicester East
NHS planning area
NHS Leicester, Leicestershire and Rutland Integrated Care Board
Area classification
Urban; nearer to a major town or city
Neighbourhood deprivation
Among the 20% most deprived areas in England
Postcode district
Home care in LE4 (54)

Bigger map · Route planner · Base map © OpenStreetMap

Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. The office location; ask which streets and villages carers cover.

Strengths and weak spots in the ratings

For Kris Carers Ltd, Safe, Caring and Responsive are rated below Good; 2 other areas are Good.

Across Leicester, 25 of 106 rated agencies are Requires improvement for Safe (24%), while 5 of 105 rated agencies are Requires improvement for Caring (5%), while 7 of 105 rated agencies are Requires improvement for Responsive (7%).

The Safe, Caring and Responsive findings are the part of the report to read closely; ask the manager what has been put right.

Needs it is registered to meet

As listed with the regulator.

How long it has been running

Registered in January 2012, it has 14 years on the CQC register.

CQC has published 8 overall ratings for it (2015–2023), starting at Good; it has gone up 2 and down 2 times, and is now Requires improvement.

3 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Reports on record: 6, with the most recent dated 28 June 2023.

Who runs it

Kris Carers Ltd is run by Kris Carers Limited (company 06575704), incorporated in 2008, 3 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, its confirmation statement is overdue, it has 1 active director and there is no insolvency history.

Its registered business activity is nursing care.

Safe, effective, caring, responsive, well-led

  • SafeRequires improvement25 of 106 in Leicester
  • EffectiveGood91 of 105 in Leicester
  • CaringRequires improvement5 of 105 in Leicester
  • ResponsiveRequires improvement7 of 105 in Leicester
  • Well-ledGood76 of 106 in Leicester

Source: CQC, published 28 June 2023. Under each rating: how many agencies in Leicester share it.

The inspection, summarised

  • Not everyone who used the service received personal care.
  • This is help with tasks related to personal hygiene and eating.
  • Where they do, we also consider any wider social care provided.
  • Right Support: People and relatives were mostly satisfied with the service, and some said it had improved.

Inspected 23 May 2023; report published 28 June 2023. From the regulator's own summary (Open Government Licence). Read the full report.

Family reviews

No reviews yet. If you or a relative have used care from this agency, your review helps other families choose.

Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.

Review Kris Carers Ltd

Tell other families what the care was like. Please describe your own experience.

Overall
You are a
Score the main areas (optional)

We'll email you a link to confirm; your review goes live when you click it. We use your email only to check the review is genuine.

Compared with other agencies locally

  • Rated Requires improvement. Across Leicester, 81% of the 102 rated home care agencies are Good or Outstanding and 2 are Outstanding.
  • Its rating (June 2023) is more recent than 60% of agency ratings in Leicester.
  • Registered with CQC in 2012: it has been registered longer than 93% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Leicester lists 6.
  • Areas CQC rated below Good: Safe (25% of home care agencies in Leicester are also rated below Good here); Caring (4% of home care agencies in Leicester are also rated below Good here); Responsive (6% of home care agencies in Leicester are also rated below Good here). Ask the provider what has changed since.

Comparison set: every registered home care agency in Leicester, CQC data for Oct 2026.

Nearby options

Guides for families

Other home care agencies near Leicester with recent ratings

Kris Carers Ltd: common questions

Where is Kris Carers Ltd based?
Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP. That is the office; visits happen in your own home, so confirm your area is covered.
Is Kris Carers Ltd a registered provider?
It is. The CQC register records Kris Carers Ltd as a home care agency, location ID 1-356683615 and was rated Requires improvement overall in June 2023.
Does Kris Carers Ltd support people with dementia?
Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
When was Kris Carers Ltd last inspected?
CQC published the current rating on 28 June 2023, 3 years ago. Older ratings are common, so ask about changes since.
What services is Kris Carers Ltd registered for?
Kris Carers Ltd is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
Which provider runs Kris Carers Ltd?
Kris Carers Limited is the registered provider for Kris Carers Ltd.
How much does care from Kris Carers Ltd cost?
Kris Carers Ltd has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
Is Kris Carers Ltd rated well for safety?
The five CQC areas: Safe: Requires improvement; Effective: Good; Caring: Requires improvement; Responsive: Requires improvement; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.

Home care in nearby towns

In Leicester

Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.

CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.

Request prices

We send your message to this provider only, unless you tick others below. They reply to you by email.

The home address of the person who needs care in or near Leicester, or where you would like the care home to be. Not where you are now.

By sending, you agree we will contact you by phone and email about your request and share your name, email, phone and care needs with the providers you have ticked, so they can contact you. Privacy notice.

Free · No obligation · Only CQC-registered providers · Only the ones you tick see your details

Providers pay us a fee for each enquiry, never to rank higher in our lists.