Home care agency · Leicester
Crewton Care
Illustrative photo, not of Crewton Care- Address
- Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP
- Run by
- Crewton Care Limited
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- June 2020 (6 years)
- Registered manager
- Blessing Nyatsanza Oden Vengesai Makiwa
- Company check
- Active, trading since 2019 (6 years), accounts up to date (Companies House 12351971)
- Last CQC check
- 10 Jul 2024
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
Registered to provide: Personal care
More in Leicester: Home care in Leicester (265) · Best rated home care agencies in Leicester · Elderly care at home in Leicester · Care for adults under 65 at home in Leicester · Live-in care in Leicester · 24-hour care in Leicester
Open CQC's full report · CQC location ID 1-9017450212
Crewton Care at a glance
Crewton Care in Leicester is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Crewton Care Limited. It is registered to support adults of all ages.
CQC rated it Good overall (July 2024). It is one of 265 CQC-registered home care agencies that have an office within 7 miles of Leicester; 119 of those are rated Good or Outstanding.
Percentage scores by area
CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Crewton Care scores 69%.
Safe 66%
- Learning culture2 · Some shortfalls
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments2 · Some shortfalls
- Safe and effective staffing3 · Good
- Infection prevention and control2 · Some shortfalls
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 70%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement2 · Some shortfalls
Responsive 71%
- Person-centred Care3 · Good
- Care provision, Integration and continuity2 · Some shortfalls
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 64%
- Shared direction and culture2 · Some shortfalls
- Capable, compassionate and inclusive leaders2 · Some shortfalls
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation2 · Some shortfalls
Scale: 1 (significant shortfalls) to 4 (exceptional). From CQC, assessed 24 April 2024, published 10 July 2024, Open Government Licence. Statements without a score were not reassessed and their earlier result stands.
How its rating has changed
- Nov 2022
- Jun 2023
- Jul 2024
- Today Rating 2 years old
Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.
Inspection reports to read
- CQC inspection report 2 June 2023
- CQC inspection report 22 November 2022
Location and local area
- Ward
- Belgrave
- Council
- Leicester City Council · paying for care
- Parliamentary constituency
- Leicester East
- Local NHS (ICB)
- NHS Leicester, Leicestershire and Rutland Integrated Care Board
- Area classification
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in LE4 (54)
Open the full map · How to get there · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.
The ratings in context
All five areas CQC looks at are rated Good for Crewton Care: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 75 of the 105 other agencies in Leicester that CQC has rated.
Under CQC's newer scoring, its strongest area is Effective at 75% and its lowest is Well-led at 64%, averaging 69% overall.
CQC ratings, area by area
- Safe66% score74 of 106 in Leicester
- Effective75% score91 of 105 in Leicester
- Caring70% score95 of 105 in Leicester
- Responsive71% score91 of 105 in Leicester
- Well-led64% score76 of 106 in Leicester
CQC key question ratings, published 10 July 2024. Under each rating: how many agencies in Leicester share it.
Track record
Registered in June 2020, it has 6 years on the CQC register.
CQC has published 3 overall ratings for it (2022–2024), starting at Good; it has gone up 1 and down 1 time, and is now Good.
The CQC website holds 2 reports for it, the latest from 2 June 2023.
Registered specialisms
Specialisms as registered with CQC.
What inspectors found
- This assessment was in response to concerns raised by a partner organisation relating to the management of the service, medicines, safeguarding, poor record keeping and staff not adhering to people’s support plans.
- Systems and processes, supported by the provider’s policies and procedures promoted and supported a safe, supportive, personalised and nurturing environment.
- People were able to meet the staff who would be providing their care before they transferred to the service.
- People and their relatives spoke of working in partnership with staff and the management team to achieve the best outcomes.
Inspected 14 April 2023; report published 2 June 2023. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The company behind Crewton Care
Crewton Care is run by Crewton Care Ltd (company 12351971), incorporated in 2019.
At Companies House, the company is listed as active, its accounts are filed on time, it has 3 active directors and there is no insolvency history.
Its registered business activity is care for people with learning disabilities, mental health problems or substance misuse.
Costs to expect
We estimate visits from Crewton Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
A live-in carer typically costs £1,450–£1,770 a week locally.
Council help is possible below £23,250 in savings: ask Leicester Council for a free care needs assessment.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 15 of them rated Good or Outstanding, and the closest is Aspire UK, under 0.5 miles away.
4 of the 17 nearest rated agencies have a more recent rating than this one.
It sits in Belgrave ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Leicester, Leicestershire and Rutland ICB.
Family reviews
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Where Crewton Care stands locally
- Rated Good. Across Leicester, 81% of the 102 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (July 2024) is more recent than 75% of agency ratings in Leicester.
- Registered with CQC in 2020: it has been registered longer than 53% of home care agencies in the area.
- It lists 2 specialisms with CQC; the typical agency in Leicester lists 6.
Compared with every CQC-registered home care agency in Leicester. Source: CQC register, Oct 2026.
Also nearby
Guides for families
Recently rated home care agencies near Leicester
- Reablement Provider ServiceFeb 2026 · 2.2 miles
- Integrated Crisis Response ServiceApr 2026 · 2.2 miles
- MacIntyre LeicesterJun 2026 · 4.6 miles
Crewton Care: common questions
- Is Crewton Care registered with CQC?
- Registered, yes: location 1-9017450212 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in July 2024.
- Where is Crewton Care?
- Peepul Centre, Orchardson Avenue, Leicester, LE4 6DP is the agency's office; check it serves your postcode.
- When was Crewton Care last inspected?
- 10 July 2024 is when the current rating was published, 2 years ago. Check what has changed since, such as the manager or staffing.
- Is Crewton Care registered for dementia care?
- No dementia specialism is recorded with CQC. Ask the provider directly if this is likely to matter.
- Which provider runs Crewton Care?
- CQC lists Crewton Care Limited as the provider responsible for Crewton Care.
- What type of care does Crewton Care provide?
- Crewton Care is registered for homecare agencies, supported living. Ask which of these it provides at the moment.
- How did Crewton Care score on each CQC key question?
- By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What are Crewton Care's fees?
- No fee list from Crewton Care has reached us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Request a written quote and check what is charged on top.
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In Leicester
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Register data from the Care Quality Commission, refreshed Oct 2026, used under the Open Government Licence v3.0. Provider-written text is labelled as such. We are an independent directory, not a care provider.