Home care agency · Peterborough
Lapwing Court
Illustrative photo, not of Lapwing Court- Address
- Managers Office, Lapwing Court, Matley, Orton Brimbles, Peterborough, PE2 5YR
- Run by
- Cross Keys Homes Limited (3 services)
- Type of provider
- Charity (registered charity 1104746)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2017 (9 years)
- Registered manager
- Gemma Roberts
- Company check
- Converted closed, trading since 2002 (24 years), accounts overdue (Companies House 04557701)
- Last CQC check
- 1 Nov 2018
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate
Registered activities: Personal care
More in Peterborough: Home care in Peterborough (129) · Best rated home care agencies in Peterborough · Dementia care at home in Peterborough · Elderly care at home in Peterborough · Physical disability care at home in Peterborough · Live-in care in Peterborough
See this service on the CQC website · CQC location ID 1-4262344024
The service in brief
Lapwing Court in Peterborough is registered with the Care Quality Commission as a home care agency, run by Cross Keys Homes Limited. The service is registered to support older people and lists dementia, physical disabilities and sight or hearing loss among its specialisms.
CQC rated it Good overall (November 2018). Safe and Responsive were rated Requires improvement. It is one of 129 CQC-registered home care agencies that have an office within 7 miles of Peterborough; 52 of those are rated Good or Outstanding.
Reading Lapwing Court's CQC ratings
For Lapwing Court, Safe and Responsive are rated below Good; 3 other areas are Good.
Across Peterborough, 7 of 53 rated agencies are Requires improvement for Safe (13%), while 1 of 52 rated agencies are Requires improvement for Responsive (2%).
The Safe and Responsive findings are the part of the report to read closely; ask the manager what has been put right.
Ratings over time
- Nov 2018
- Today Rating 7 years old
CQC rating timeline for this address.
CQC documents
- CQC inspection report 1 November 2018
The neighbourhood
- Ward
- Orton Waterville
- Council
- Peterborough City Council · paying for care
- Parliamentary constituency
- North West Cambridgeshire
- Integrated care board
- NHS Central East Integrated Care Board
- Urban or rural
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 30% least deprived areas in England
- Postcode district
- Home care in PE2 (46)
Open the full map · How to get there · Map © OpenStreetMap contributors
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. This is the agency's office; care is delivered in people's own homes around it.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is Cross Keys Homes Domicilliary Care, under 0.5 miles away.
8 of the 13 nearest rated agencies have a more recent rating than this one.
It sits in Orton Waterville ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Costs to expect
We estimate visits from Lapwing Court at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Regional live-in prices sit at roughly £1,450–£1,770 per week.
Peterborough Council can help with costs for people with savings under £23,250, starting with a free assessment.
CQC ratings, area by area
- Safe7 of 53 in Peterborough
- Effective51 of 52 in Peterborough
- Caring51 of 52 in Peterborough
- Responsive1 of 52 in Peterborough
- Well-led45 of 53 in Peterborough
Ratings from CQC's most recent report, published 1 November 2018. Under each rating: how many agencies in Peterborough share it.
The registered provider
Lapwing Court is run by Cross Keys Homes Limited (company 04557701), incorporated in 2002, 14 years before this service registered with CQC.
At Companies House, the company is listed as converted closed, its accounts are overdue, it has 9 active directors, there is no insolvency history and it has registered charges (usually loans secured on property).
Cross Keys Homes Limited runs 3 CQC-registered services; 3 of the 3 with a rating are Good or Outstanding (100%), against 88% for the same mix of services across England.
All 3 are in Peterborough, so it is a local operator rather than a national chain.
Key points from CQC's visit
- Lapwing Court provides care and support to people living in specialist 'extra care' housing.
- Extra care housing is purpose-built or adapted single household accommodation in a shared site or building.
- The accommodation is rented, and is the occupant's own home.
- People's care and housing are provided under separate contractual agreements.
Inspected 25 September 2018; report published 1 November 2018. In CQC's words, from its published findings (Open Government Licence). Read the full report.
Track record
Registered in September 2017, it has 9 years on the CQC register.
So far CQC has published one overall rating: Good, in November 2018.
No new overall rating has been published for 7 years. CQC re-inspects based on risk, so an old rating is not a bad sign in itself, but staff and management may have changed.
Who it can help
As listed with the regulator.
Family reviews
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How Lapwing Court compares
- Rated Good. Across Peterborough, 94% of the 53 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (November 2018) is more recent than 25% of agency ratings in Peterborough.
- Registered with CQC in 2017: it has been registered longer than 78% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Peterborough lists 6.
- Areas CQC rated below Good: Safe (13% of home care agencies in Peterborough are also rated below Good here); Responsive (2% of home care agencies in Peterborough are also rated below Good here). Ask the provider what has changed since.
Benchmarked against all CQC-registered home care agencies in Peterborough (Oct 2026).
Nearby options
Guides for families
Recently rated home care agencies near Peterborough
- Helping Hands PeterboroughSep 2026 · 0.7 miles
- MidCo CareOct 2026 · 0.8 miles
- Everliving Services - Peterborough and Cambs.Mar 2025 · 0.9 miles
Lapwing Court questions answered
- How much does care from Lapwing Court cost?
- Lapwing Court hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How is Lapwing Court rated for safety and leadership?
- CQC rates five key questions. For Lapwing Court: Safe: Requires improvement; Effective: Good; Caring: Good; Responsive: Requires improvement; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- What type of care does Lapwing Court provide?
- Its CQC registration covers homecare agencies. Ask Lapwing Court how it would adapt if needs increase.
- Who is the registered provider for Lapwing Court?
- Cross Keys Homes Limited is the registered provider for Lapwing Court.
- Does Lapwing Court support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- How recent is Lapwing Court's CQC rating?
- CQC published the current rating on 1 November 2018, 7 years ago. Older ratings are common, so ask about changes since.
- Where is Lapwing Court based?
- The agency works from Managers Office, Lapwing Court, Matley, Orton Brimbles, Peterborough, PE2 5YR; ask which postcodes its carers cover.
- Is Lapwing Court a registered provider?
- Registered, yes: location 1-4262344024 on the Care Quality Commission register, listed as a home care agency and was rated Good overall in November 2018.
More home care agencies nearby
In Peterborough
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.