Home care agency · Stoke-on-Trent
Lifeways Community Care Limited (West Midlands)
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,334 registered providers compared
Illustrative photo, not of Lifeways Community Care Limited (West Midlands)- Address
- Lifeways Community Care Limited (West Midlands), Suite 140, Trent House, 234 Victoria Road, , Stoke-on-Trent, ST4 2LW
- Run by
- Lifeways Community Care Limited (33 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency, Supported living
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- November 2014 (11 years)
- Part of
- Lifeways Community Care
- Registered manager
- Jessica Kay O'Boyle
- Company check
- Active, trading since 2000 (25 years), accounts up to date (Companies House 04126127)
- Last CQC check
- 9 Oct 2019
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Stoke-on-Trent: Home care in Stoke-on-Trent (109) · Best rated home care agencies in Stoke-on-Trent · Elderly care at home in Stoke-on-Trent · Learning disability care at home in Stoke-on-Trent · Mental health care at home in Stoke-on-Trent · Live-in care in Stoke-on-Trent
Full report at cqc.org.uk · CQC location ID 1-1702848889
An overview of Lifeways Community Care Limited (West Midlands)
Lifeways Community Care Limited (West Midlands) in Stoke-on-Trent is registered with the Care Quality Commission as a home care agency that also provides supported living, run by Lifeways Community Care Limited. The service is registered to support adults of all ages and lists learning disabilities and mental health conditions among its specialisms.
CQC rated it Good overall (October 2019), with Responsive rated Outstanding. It is one of 109 CQC-registered home care agencies that have an office within 7 miles of Stoke-on-Trent; 45 of those are rated Good or Outstanding.
How its rating has changed
- Feb 2017
- Oct 2019
- Today Rating 7 years old
The location's rating record from CQC, from first to latest.
CQC documents
- CQC inspection report 9 October 2019
- CQC inspection report 17 February 2017
Area and map
- Ward
- Hanley Park, Joiner's Square & Shelton
- Parliamentary constituency
- Stoke-on-Trent Central
- NHS planning area
- NHS Staffordshire and Stoke-on-Trent Integrated Care Board
- Setting
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in ST4 (33)
Larger map · Plan a journey · Map © OpenStreetMap contributors
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). A home care agency's office address; carers travel to people's homes nearby.
Who runs it
Lifeways Community Care Limited (West Midlands) is run by Lifeways Community Care Limited (company 04126127), incorporated in 2000, 13 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 4 active directors and there is no insolvency history.
Its registered business activity is other human health activities.
Lifeways Community Care Limited runs 33 CQC-registered services across 27 council areas; 27 of the 32 with a rating are Good or Outstanding (84%), against 85% for the same mix of services across England.
It trades under the Lifeways Community Care brand, which covers 86 services run by 19 registered providers.
Choice nearby
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 5 of them rated Good or Outstanding, and the closest is Fervid Healthcare Ltd, under 0.5 miles away.
6 of the 7 nearest rated agencies have a more recent rating than this one.
It sits in Hanley Park, Joiner's Square & Shelton ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Staffordshire and Stoke-on-Trent ICB.
What inspectors found
- People were empowered to lead their care and had the maximum choice and control over the way in which they were supported.
- People's care was personalised which met their needs, and their preferences were consistently considered.
- People were supported to live independently, for some this was the first time in their lives.
- They were supported to move into the service with care and compassion taking their anxieties into consideration and building support around them which made them feel safe and secure.
Inspected 5 August 2019; report published 9 October 2019. Taken from CQC's own findings (Open Government Licence). Read the full report.
Each area CQC checks
- Safe32 of 42 in Stoke-on-Trent
- Effective37 of 42 in Stoke-on-Trent
- Caring39 of 42 in Stoke-on-Trent
- Responsive1 of 42 in Stoke-on-Trent
- Well-led30 of 42 in Stoke-on-Trent
From CQC's latest report, published 9 October 2019. Under each rating: how many agencies in Stoke-on-Trent share it; for example, 1 of 42 agencies in Stoke-on-Trent rated Outstanding for Responsive.
Strengths and weak spots in the ratings
For Lifeways Community Care Limited (West Midlands), Responsive is rated Outstanding; 4 other areas are Good.
Across Stoke-on-Trent, 1 of 42 rated agencies are Outstanding for Responsive (2%).
The report's Responsive section explains what earned the Outstanding rating, which is a useful benchmark when comparing services.
Costs to expect
We estimate visits from Lifeways Community Care Limited (West Midlands) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
People with savings under £23,250 may get help from Stoke-on-Trent Council after a needs and financial assessment.
Who they support
Registration details from CQC.
Track record
CQC registration dates from November 2014, so the service has been operating for around 11 years under its current registration.
CQC has published 2 overall ratings for it (2017–2019), starting at Good and staying Good every time.
7 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.
The CQC website holds 2 reports for it, the latest from 9 October 2019.
Family reviews
No family has reviewed Lifeways Community Care Limited (West Midlands) on The Care Panel so far.
Each review is tied to a verified email. We publish both good and bad, and providers may respond but not delete. How reviews work.
Where Lifeways Community Care Limited (West Midlands) stands locally
- Rated Good. Across Stoke-on-Trent, 79% of the 42 rated home care agencies are Good or Outstanding and 1 is Outstanding.
- Its rating (October 2019) is more recent than 48% of agency ratings in Stoke-on-Trent.
- Registered with CQC in 2014: it has been registered longer than 85% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Stoke-on-Trent lists 6.
Compared with every CQC-registered home care agency in Stoke-on-Trent. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Newer ratings near Stoke-on-Trent
- Teasdale Healthcare LtdFeb 2026 · 1.1 miles
- Key 2 Care StokeOct 2026 · 1.9 miles
- Lilyrose Care Group Ltd - StaffordshireMar 2026 · 2.3 miles
Lifeways Community Care Limited (West Midlands): common questions
- How much does care from Lifeways Community Care Limited (West Midlands) cost?
- Lifeways Community Care Limited (West Midlands)'s prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
- Is Lifeways Community Care Limited (West Midlands) rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Outstanding; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What type of care does Lifeways Community Care Limited (West Midlands) provide?
- Registration for Lifeways Community Care Limited (West Midlands) covers: homecare agencies, supported living. Check which of these it offers today.
- Who is the registered provider for Lifeways Community Care Limited (West Midlands)?
- Lifeways Community Care Limited (West Midlands) is run by Lifeways Community Care Limited, the registered provider on the CQC register.
- Is Lifeways Community Care Limited (West Midlands) registered for dementia care?
- It is not registered with dementia as a specialism, so confirm with the provider whether it can meet that need.
- How recent is Lifeways Community Care Limited (West Midlands)'s CQC rating?
- CQC published the current rating on 9 October 2019, 7 years ago. Older ratings are common, so ask about changes since.
- Where is Lifeways Community Care Limited (West Midlands)?
- Lifeways Community Care Limited (West Midlands), Suite 140, Trent House, 234 Victoria Road, , Stoke-on-Trent, ST4 2LW. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Lifeways Community Care Limited (West Midlands) registered with CQC?
- It is. The CQC register records Lifeways Community Care Limited (West Midlands) as a home care agency, location ID 1-1702848889 and was rated Good overall in October 2019.
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CQC register information as at Oct 2026, reused under Open Government Licence v3.0. Where the provider has written text, we say so. We list and compare services; we do not run any.