Home care agency · Hatfield
Living Plus Care Services
Illustrative photo, not of Living Plus Care Services- Address
- 32 Market Place, Hatfield, AL10 0LN
- Run by
- Living Plus Care Services Limited (2 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- April 2021 (5 years)
- Registered manager
- Novuyo Millicent Ntaisi
- Company check
- Active, trading since 2020 (6 years), accounts up to date (Companies House 12901847)
- Last CQC check
- 1 Jul 2022
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered to provide: Personal care
More in Hatfield: Home care in Hatfield (99) · Best rated home care agencies in Hatfield · Dementia care at home in Hatfield · Elderly care at home in Hatfield · Physical disability care at home in Hatfield · Live-in care in Hatfield
Open CQC's full report · CQC location ID 1-10540686183
An overview of Living Plus Care Services
Registered with CQC as a home care agency, Living Plus Care Services is based in Hatfield, run by Living Plus Care Services Limited. It supports adults of all ages, with registered specialisms in dementia and physical disabilities.
Its latest CQC rating is Good overall (July 2022). It is one of 99 CQC-registered home care agencies that have an office within 7 miles of Hatfield; 50 of those are rated Good or Outstanding.
The company behind Living Plus Care Services
Living Plus Care Services is run by Living Plus Care Services Limited (company 12901847), incorporated in 2020.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is residential care for older and disabled people.
Living Plus Care Services Limited runs 2 CQC-registered services across 2 council areas.
History with CQC
CQC registration dates from April 2021, so the service has been operating for around 5 years under its current registration.
So far CQC has published one overall rating: Good, in July 2022.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Safe, effective, caring, responsive, well-led
- Safe164 of 196 in Hertfordshire
- Effective173 of 196 in Hertfordshire
- Caring172 of 196 in Hertfordshire
- Responsive172 of 196 in Hertfordshire
- Well-led138 of 196 in Hertfordshire
As rated by CQC, published 1 July 2022. Under each rating: how many agencies in Hertfordshire share it.
Who they support
As listed with the regulator.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 9 of them rated Good or Outstanding, and the closest is Rainbow Sparkles Home Care Services, under 0.5 miles away.
3 of the 12 nearest rated agencies have a more recent rating than this one.
It sits in Hatfield Central ward, classed by ONS as urban (nearer to a major town or city), among the 20% most deprived neighbourhoods in England. NHS services here are planned by NHS Central East ICB.
Ratings over time
- Jul 2022
- Today Rating 4 years old
The location's rating record from CQC, from first to latest.
CQC reports
- CQC inspection report 1 July 2022
Finding it
- Ward
- Hatfield Central
- Parliamentary constituency
- Welwyn Hatfield
- Integrated care board
- NHS Central East Integrated Care Board
- Type of area
- Urban (nearer to a major town or city)
- Neighbourhood deprivation
- Among the 20% most deprived areas in England
- Postcode district
- Home care in AL10 (20)
See the wider area · Route planner · Base map © OpenStreetMap
Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.
Inspection findings in brief
- People were safe and protected from avoidable harm because staff knew how to identify and report concerns relating to the risk of abuse.
- Risks to people's health, safety and well-being were assessed and measures developed to remove or reduce identified risks.
- People were supported by staff who had been safely recruited.
- Staff received appropriate training and had their competency assessed to help ensure they were sufficiently skilled and knowledgeable to safely administer medicines.
Inspected 27 June 2022; report published 1 July 2022. Quoted from the CQC report summary, Open Government Licence. Read the full report.
The ratings in context
Living Plus Care Services has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 137 of the 195 other agencies in Hertfordshire that CQC has rated.
Budgeting for this agency
We estimate visits from Living Plus Care Services at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in care in this region typically runs £1,450–£1,770 a week.
If savings are under the upper limit (£23,250 in England), Hertfordshire Council may pay part of the cost after a free care needs assessment.
Family reviews
Nobody has reviewed Living Plus Care Services here yet. Have you used it? A short, honest review helps the next family decide.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
Where Living Plus Care Services stands locally
- Rated Good. Across Hertfordshire, 86% of the 192 rated home care agencies are Good or Outstanding and 11 are Outstanding.
- Its rating (July 2022) is more recent than 62% of agency ratings in Hertfordshire.
- Registered with CQC in 2021: it has been registered longer than 48% of home care agencies in the area.
- It lists 4 specialisms with CQC; the typical agency in Hertfordshire lists 5.
Benchmarked against all CQC-registered home care agencies in Hertfordshire (Oct 2026).
Nearby options
Guides for families
Other home care agencies near Hatfield with recent ratings
- Abbots Care Limited (Hertfordshire)Oct 2025 · 3.8 miles
- Medow Care Services LimitedAug 2026 · under 0.5 miles
- Blueberry Hill Care LimitedAug 2026 · 2.7 miles
Living Plus Care Services questions answered
- Is Living Plus Care Services registered for dementia care?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- When was Living Plus Care Services last inspected?
- The latest rating is dated 1 July 2022, 4 years ago; ask whether there have been changes since.
- What is Living Plus Care Services's address?
- 32 Market Place, Hatfield, AL10 0LN. That is the office; visits happen in your own home, so confirm your area is covered.
- Is Living Plus Care Services registered with CQC?
- It is. The CQC register records Living Plus Care Services as a home care agency, location ID 1-10540686183 and was rated Good overall in July 2022.
- How much does Living Plus Care Services charge?
- Living Plus Care Services hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Living Plus Care Services score on each CQC key question?
- CQC rates five key questions. For Living Plus Care Services: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
- What services is Living Plus Care Services registered for?
- Its CQC registration covers homecare agencies. Ask Living Plus Care Services how it would adapt if needs increase.
- Who is the registered provider for Living Plus Care Services?
- The registered provider is Living Plus Care Services Limited, according to CQC.
Look further afield
In Hertfordshire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.