Home care agency · Hammersmith and Fulham
London Care (Olive House)
Typical fee here £34–£41.50 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of London Care (Olive House)- Address
- Olive House, 185 Townmead Road, London, SW6 2JY
- Run by
- London Care Limited (24 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- September 2019 (7 years)
- Registered manager
- Thelma Akpakpa
- Company check
- Active, trading since 1995 (31 years), accounts up to date (Companies House 03117278)
- Last CQC check
- 30 Apr 2022
- Typical fees Estimated
- £34–£41.50 an hour for visiting care, weekdays; live-in £1,620–£1,980 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Hammersmith and Fulham: Home care in Hammersmith and Fulham (39) · Best rated home care agencies in Hammersmith and Fulham · Dementia care at home in Hammersmith and Fulham · Elderly care at home in Hammersmith and Fulham · Physical disability care at home in Hammersmith and Fulham · Live-in care in Hammersmith and Fulham
See this service on the CQC website · CQC location ID 1-7157058345
About London Care (Olive House)
London Care (Olive House) is a CQC-registered home care agency in Hammersmith and Fulham, run by London Care Limited. Its CQC registration covers adults of all ages, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss and drug or alcohol problems.
At its most recent rating, CQC judged it Good overall (April 2022). It is one of 34 CQC-registered home care agencies that have an office within 2 miles of Chelsea; 23 of those are rated Good or Outstanding.
The registered provider
London Care (Olive House) is run by London Care Limited (company 03117278), incorporated in 1995, 23 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other human health activities and other social work without accommodation.
London Care Limited runs 24 CQC-registered services across 17 council areas; 19 of the 24 with a rating are Good or Outstanding (79%), against 88% for the same mix of services across England.
2 of its services are in Hammersmith and Fulham.
It trades under the City and County Healthcare Group brand, which covers 172 services run by 21 registered providers.
Earlier inspections
- Apr 2022
- Today Rating 4 years old
Every overall rating on record for this location, earliest first.
Published inspection reports
- CQC inspection report 30 April 2022
Finding it
- Ward
- Sands End
- Parliamentary constituency
- Chelsea and Fulham
- NHS integrated care board
- NHS West and North London Integrated Care Board
- Type of area
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 50% most deprived areas in England
- Postcode district
- Home care in SW6 (9)
Bigger map · Route planner · Base map © OpenStreetMap
Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. A home care agency's office address; carers travel to people's homes nearby.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Standard Care Limited, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: learning disabilities (8 of the nearest 25).
17 of the 19 nearest rated agencies have a more recent rating than this one.
It sits in Sands End ward, classed by ONS as urban (nearer to a major town or city), among the 50% most deprived neighbourhoods in England. NHS services here are planned by NHS West and North London ICB.
What inspectors found
- People received care and support from kind and thoughtful staff.
- One person said, "They go out of their way to help me." People were treated in a respectful manner and their independence was encouraged.
- People told us they felt safe living at the service and they felt confident about raising any concerns.
- People received support to safely take their medicines where this formed part of their agreed care package.
Inspected 10 March 2022; report published 30 April 2022; supporting 50 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.
CQC ratings, area by area
- Safe25 of 27 in Hammersmith and Fulham
- Effective27 of 27 in Hammersmith and Fulham
- Caring25 of 27 in Hammersmith and Fulham
- Responsive27 of 27 in Hammersmith and Fulham
- Well-led23 of 27 in Hammersmith and Fulham
Source: CQC, published 30 April 2022. Under each rating: how many agencies in Hammersmith and Fulham share it.
Budgeting for this agency
We estimate visits from London Care (Olive House) at £34–£41.50 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £390 a week.
Regional live-in prices sit at roughly £1,620–£1,980 per week.
If savings are under the upper limit (£23,250 in England), Hammersmith and Fulham Council may pay part of the cost after a free care needs assessment.
History with CQC
Registered in September 2019, it has 7 years on the CQC register.
One overall rating to date: Good, published April 2022.
At 4 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
Reading London Care (Olive House)'s CQC ratings
All five areas CQC looks at are rated Good for London Care (Olive House): no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 22 of the 26 other agencies in Hammersmith and Fulham that CQC has rated.
Who the service is registered for
As listed with the regulator.
Family reviews
Be the first to review London Care (Olive House). Your experience helps other families choose.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
Compared with other agencies locally
- Rated Good. Across Hammersmith and Fulham, 100% of the 27 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (April 2022) is more recent than 19% of agency ratings in Hammersmith and Fulham.
- Registered with CQC in 2019: it has been registered longer than 56% of home care agencies in the area.
- It lists 8 specialisms with CQC; the typical agency in Hammersmith and Fulham lists 6.
Compared with every CQC-registered home care agency in Hammersmith and Fulham. Source: CQC register, Oct 2026.
Closest alternatives
Guides for families
Hammersmith and Fulham: home care agencies inspected recently
- Battersea Place Retirement Village LimitedNov 2025 · 0.7 miles
- Home Instead Kensington & ChelseaJan 2026 · 1.0 miles
- Graceful Care - WandsworthJul 2025 · 1.0 miles
Quick answers about London Care (Olive House)
- Is London Care (Olive House) regulated by the Care Quality Commission?
- Yes: CQC lists it as a home care agency under location ID 1-7157058345 and was rated Good overall in April 2022.
- What is London Care (Olive House)'s address?
- The agency works from Olive House, 185 Townmead Road, London, SW6 2JY; ask which postcodes its carers cover.
- How recent is London Care (Olive House)'s CQC rating?
- Its current CQC rating dates from 30 April 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Does London Care (Olive House) support people with dementia?
- Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
- Who runs London Care (Olive House)?
- London Care Limited is the registered provider for London Care (Olive House).
- What services is London Care (Olive House) registered for?
- London Care (Olive House) is registered with CQC for: homecare agencies. Ask the provider which needs it can meet now and as needs change.
- Is London Care (Olive House) rated well for safety?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the two to read first in the report.
- How much does care from London Care (Olive House) cost?
- London Care (Olive House) has not published its fees with us. Visiting care typically costs £30–£40 an hour (typical 2026 prices in London). Get the quote in writing, including any extra charges.
Agencies in neighbouring towns
In Hammersmith and Fulham
Is this your service? Show your rating on your website
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free. Claimed profiles can reply to reviews, publish prices and say when they have space. Membership explained.
Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.