Home care agency · Halifax
Lotus Home Care Calderdale
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · Families helped this month: 4
Illustrative photo, not of Lotus Home Care Calderdale- Address
- Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax, HX1 5ER
- Run by
- Lotus Home Care Limited (8 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- March 2023 (3 years)
- Registered manager
- Aliesha Samantha Highley
- Company check
- Active, trading since 2015 (11 years), accounts up to date (Companies House 09540376)
- Last CQC check
- 1 Apr 2025
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our estimate from published local prices, not a quote. How we estimate
Registered activities: Personal care
More in Halifax: Home care in Halifax (56) · Best rated home care agencies in Halifax · Dementia care at home in Halifax · Elderly care at home in Halifax · Physical disability care at home in Halifax · Live-in care in Halifax
Full report at cqc.org.uk · CQC location ID 1-15112371331
About this agency
Lotus Home Care Calderdale is a CQC-registered home care agency in Halifax, run by Lotus Home Care Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities and sight or hearing loss.
At its most recent rating, CQC judged it Good overall (April 2025). It is one of 56 CQC-registered home care agencies that have an office within 7 miles of Halifax; 38 of those are rated Good or Outstanding.
What CQC's inspectors reported
- This was the service's first assessment; people and relatives said they were happy and treated with kindness and dignity.
- Staff were recruited safely, trained, and knew people's individual needs, wishes and daily routines.
- Risks were identified and reduced, but external professionals said safeguarding responses could be quicker.
- People were complimentary about how the service was managed, and inspectors reported no breaches of regulations.
Inspected 23 January 2025; report published 1 April 2025; supporting 39 people at the time; registered manager: Aliesha Samantha Highley. Our plain-English summary of CQC's inspection report (Open Government Licence). Read the full report.
Safe, effective, caring, responsive, well-led
- Safe75% score33 of 40 in Calderdale
- Effective75% score36 of 40 in Calderdale
- Caring75% score37 of 40 in Calderdale
- Responsive75% score34 of 40 in Calderdale
- Well-led75% score34 of 40 in Calderdale
Ratings from CQC's most recent report, published 1 April 2025. Under each rating: how many agencies in Calderdale share it.
Reading Lotus Home Care Calderdale's CQC ratings
CQC rated every one of the five key questions Good here, so there is no weak spot in the published ratings.
For leadership (Well-led), it shares its Good rating with 33 of the 39 other agencies in Calderdale that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 75% and its lowest is Well-led at 75%, averaging 75% overall.
Who they support
Registration details from CQC.
Budgeting for this agency
We estimate visits from Lotus Home Care Calderdale at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
For live-in care, expect around £1,450–£1,770 a week in this region.
With savings below £23,250, Calderdale Council may contribute once it has carried out a free needs assessment.
The registered provider
Lotus Home Care Calderdale is run by Lotus Home Care Limited (company 09540376), incorporated in 2015, 7 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.
Its registered business activity is social work without accommodation for older and disabled people (which includes home care).
Lotus Home Care Limited runs 8 CQC-registered services across 8 council areas; 5 of the 6 with a rating are Good or Outstanding (83%), against 88% for the same mix of services across England.
How the scores break down
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Lotus Home Care Calderdale scores 75%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 75%
- Kindness, compassion and dignity3 · Good
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 75%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders3 · Good
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
How to read the numbers: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. Published by CQC, assessed 9 February 2025, published 1 April 2025 under the Open Government Licence; a blank score means the statement was carried over unchanged.
Location and local area
- Ward
- Park
- Council
- Calderdale Council · paying for care
- Parliamentary constituency
- Halifax
- Local NHS (ICB)
- NHS West Yorkshire Integrated Care Board
- Type of area
- Urban · nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% most deprived areas in England
- Postcode district
- Home care in HX1 (18)
Larger map · How to get there · OpenStreetMap (ODbL)
Local area facts: ONS and NHS geography via postcodes.io, Open Government Licence. Care happens at home, not here: this is where the agency is run from.
How it fits locally
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 18 of them rated Good or Outstanding, and the closest is Sapphire Homecare Yorkshire, under 0.5 miles away.
It is registered for needs that fewer services nearby cover: children (8 of the nearest 25).
5 of the 21 nearest rated agencies have a more recent rating than this one.
It sits in Park ward, classed by ONS as urban (nearer to a major town or city), among the 10% most deprived neighbourhoods in England. NHS services here are planned by NHS West Yorkshire ICB.
History with CQC
Lotus Home Care Calderdale has been registered with CQC since March 2023, about 3 years.
Its only published overall rating so far is Good, from April 2025.
Family reviews
No family has reviewed Lotus Home Care Calderdale on The Care Panel so far.
We check every review against a working email address and publish positive and negative ones alike; providers can reply but cannot remove them. Reviews are separate from CQC ratings. How reviews work.
How Lotus Home Care Calderdale compares
- Rated Good. Across Calderdale, 90% of the 40 rated home care agencies are Good or Outstanding and 2 are Outstanding.
- Its rating (April 2025) is more recent than 78% of agency ratings in Calderdale.
- Registered with CQC in 2023: it has been registered longer than 18% of home care agencies in the area.
- It lists 6 specialisms with CQC; the typical agency in Calderdale lists 6.
Compared with every CQC-registered home care agency in Calderdale. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Halifax: home care agencies inspected recently
- CJP Outreach Services LtdNov 2025 · 4.5 miles
- Easy Healthcare (Yorkshire) LimitedJun 2025 · 0.6 miles
- Lifeways Community Care (Halifax)Apr 2025 · 0.6 miles
Lotus Home Care Calderdale: common questions
- Is Lotus Home Care Calderdale registered for dementia care?
- Yes. Dementia is one of the specialisms on its CQC registration. Ask how many carers or staff have dementia training.
- When was Lotus Home Care Calderdale last inspected?
- Its current CQC rating dates from 1 April 2025, 1 year ago. Ratings can be several years old; ask what has changed since, such as a new manager.
- Where is Lotus Home Care Calderdale?
- The agency's base is Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax, HX1 5ER. Confirm that its carers travel to your area.
- Is Lotus Home Care Calderdale regulated by the Care Quality Commission?
- It is. The CQC register records Lotus Home Care Calderdale as a home care agency, location ID 1-15112371331 and was rated Good overall in April 2025.
- How much does Lotus Home Care Calderdale charge?
- We don't have published prices from Lotus Home Care Calderdale yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). A written quote should spell out weekend, bank holiday and short-notice rates.
- How did Lotus Home Care Calderdale score on each CQC key question?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
- What services is Lotus Home Care Calderdale registered for?
- Registration for Lotus Home Care Calderdale covers: homecare agencies. Check which of these it offers today.
- Who is the registered provider for Lotus Home Care Calderdale?
- Lotus Home Care Calderdale is run by Lotus Home Care Limited, the registered provider on the CQC register.
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In Calderdale
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Information: Care Quality Commission, Oct 2026 (Open Government Licence v3.0). Sections in the provider's own words are theirs; we compiled everything else from public data. The Care Panel is independent and not a care provider.