Home care agency · Northampton

Loving Angels Care (West and North Northamptonshire)

Rated Good by CQC Rating published 7 July 2025 Rating 1 year old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,334 registered providers compared

A carer and an older person chatting at the table at home Illustrative photo, not of Loving Angels Care (West and North Northamptonshire)
Address
3 Westbury Court, Anglia Way, Moulton Park Industrial Estate, Northampton, NN3 6JA
Run by
LAC Northampton Limited
Type of provider
Independent (private company)
Service
Home care agency
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
July 2020 (6 years)
Registered manager
Miriam Makiwa Mirirai Kindness Kamutando
Company check
Active, trading since 2019 (7 years), accounts up to date (Companies House 12104954)
Last CQC check
7 Jul 2025
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimated from prices published locally; not a quote. How we estimate

Registered activities: Personal care

CQC page for this service · CQC location ID 1-9286732829

About Loving Angels Care (West and North Northamptonshire)

Loving Angels Care (West and North Northamptonshire) is a CQC-registered home care agency in Northampton, run by LAC Northampton Limited. Its CQC registration covers adults of all ages and children, including people living with dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

At its most recent rating, CQC judged it Good overall (July 2025). It is one of 150 CQC-registered home care agencies that have an office within 7 miles of Northampton; 56 of those are rated Good or Outstanding.

The ratings in context

Loving Angels Care (West and North Northamptonshire) has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.

For leadership (Well-led), it shares its Good rating with 55 of the 96 other agencies in West Northamptonshire that CQC has rated.

Under CQC's newer scoring, its strongest area is Responsive at 71% and its lowest is Effective at 62%, averaging 66% overall.

Who the service is registered for

Specialisms as registered with CQC.

How long it has been running

Registered in July 2020, it has 6 years on the CQC register.

CQC has published 3 overall ratings for it (2019–2025), starting at Requires improvement and improving to Good.

What it may cost

We estimate visits from Loving Angels Care (West and North Northamptonshire) at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

Live-in care in this region typically runs £1,450–£1,770 a week.

Council help is possible below £23,250 in savings: ask West Northamptonshire Council for a free care needs assessment.

The local picture

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 12 of them rated Good or Outstanding, and the closest is CURA - Northants, under 0.5 miles away.

3 of the 18 nearest rated agencies have a more recent rating than this one.

It sits in Parklands ward, classed by ONS as urban (nearer to a major town or city), among the 30% least deprived neighbourhoods in England. NHS services here are planned by NHS Northamptonshire ICB.

The company behind Loving Angels Care (West and North Northamptonshire)

Loving Angels Care (West and North Northamptonshire) is run by Lac Northampton Limited (company 12104954), incorporated in 2019, 1 year before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.

Its registered business activity is social work without accommodation for older and disabled people (which includes home care).

Ratings for safety, care and leadership

  • SafeGood66% score62 of 97 in West Northamptonshire
  • EffectiveGood62% score78 of 97 in West Northamptonshire
  • CaringGood65% score85 of 97 in West Northamptonshire
  • ResponsiveGood71% score78 of 97 in West Northamptonshire
  • Well-ledGood64% score56 of 97 in West Northamptonshire

Ratings from CQC's most recent report, published 7 July 2025. Under each rating: how many agencies in West Northamptonshire share it.

CQC's scores in detail

CQC's single assessment framework gives every quality statement a score out of 4, then reports each key question as a percentage. Averaged across the five areas, Loving Angels Care (West and North Northamptonshire) scores 66%.

Safe Good 66%
  • Learning culture3 · Good
  • Safe systems, pathways and transitions2 · Some shortfalls
  • Safeguarding3 · Good
  • Involving people to manage risks2 · Some shortfalls
  • Safe environments3 · Good
  • Safe and effective staffing3 · Good
  • Infection prevention and control3 · Good
  • Medicines optimisation2 · Some shortfalls
Effective Good 62%
  • Assessing needs2 · Some shortfalls
  • Delivering evidence-based care and treatment2 · Some shortfalls
  • How staff, teams and services work together3 · Good
  • Supporting people to live healthier lives3 · Good
  • Monitoring and improving outcomes3 · Good
  • Consent to care and treatment2 · Some shortfalls
Caring Good 65%
  • Kindness, compassion and dignity3 · Good
  • Treating people as individuals3 · Good
  • Independence, choice and control3 · Good
  • Responding to people’s immediate needs2 · Some shortfalls
  • Workforce wellbeing and enablement2 · Some shortfalls
Responsive Good 71%
  • Person-centred Care3 · Good
  • Care provision, Integration and continuity3 · Good
  • Providing Information3 · Good
  • Listening to and involving people2 · Some shortfalls
  • Equity in access3 · Good
  • Equity in experiences and outcomes3 · Good
  • Planning for the future3 · Good
Well-led Good 64%
  • Shared direction and culture2 · Some shortfalls
  • Capable, compassionate and inclusive leaders3 · Good
  • Freedom to speak up3 · Good
  • Workforce equality, diversity and inclusion2 · Some shortfalls
  • Governance, management and sustainability2 · Some shortfalls
  • Partnerships and communities3 · Good
  • Learning, improvement and innovation3 · Good

Key: 4 = exceptional, 3 = good, 2 = some shortfalls, 1 = significant shortfalls. Source: CQC, assessed 20 May 2025, published 7 July 2025, Open Government Licence. Unscored statements weren't reviewed this time and keep their previous result.

How its rating has changed

  1. Nov 2019 Requires improvement
  2. Jun 2022 Requires improvement
  3. Jul 2025 Good
  4. Today Rating 1 year old

Overall ratings CQC has published for this location, oldest first. The latest rating is an improvement on the one before.

Published inspection reports

Location and local area

Ward
Parklands
Parliamentary constituency
Northampton North
NHS area (integrated care board)
NHS Northamptonshire Integrated Care Board
Type of area
Urban (nearer to a major town or city)
Neighbourhood deprivation
Among the 30% least deprived areas in England
Postcode district
Home care in NN3 (51)

See the wider area · Get directions · Base map © OpenStreetMap

Area details from ONS and NHS postcode data via postcodes.io (Open Government Licence). This is the agency's office; care is delivered in people's own homes around it.

Key points from CQC's visit

  • At the last inspection of this service in May 2022 we found the provider was in breach of the legal regulations in relation to safe care and treatment and good governance.
  • During this assessment we found the provider had made significant improvements and was no longer in breach of these regulations.
  • We spoke with over 15 members of staff including the management team and care staff.
  • During the assessment we spoke with 17 people who used the service.

Inspected 5 May 2022; report published 18 June 2022; supporting 305 people at the time. In CQC's words, from its published findings (Open Government Licence). Read the full report.

Family reviews

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Compared with other agencies locally

  • Rated Good. Across West Northamptonshire, 68% of the 94 rated home care agencies are Good or Outstanding and 1 is Outstanding.
  • Its rating (July 2025) is more recent than 81% of agency ratings in West Northamptonshire.
  • Registered with CQC in 2020: it has been registered longer than 57% of home care agencies in the area.
  • It lists 10 specialisms with CQC; the typical agency in West Northamptonshire lists 6.

Compared with every CQC-registered home care agency in West Northamptonshire. Source: CQC register, Oct 2026.

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Guides for families

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Loving Angels Care (West and North Northamptonshire) questions answered

What type of care does Loving Angels Care (West and North Northamptonshire) provide?
Its CQC registration covers homecare agencies. Ask Loving Angels Care (West and North Northamptonshire) how it would adapt if needs increase.
Who is the registered provider for Loving Angels Care (West and North Northamptonshire)?
LAC Northampton Limited is the registered provider for Loving Angels Care (West and North Northamptonshire).
What are Loving Angels Care (West and North Northamptonshire)'s fees?
Loving Angels Care (West and North Northamptonshire) hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
Is Loving Angels Care (West and North Northamptonshire) rated well for safety?
The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Read Safe and Well-led first; they say most about reliability.
Where is Loving Angels Care (West and North Northamptonshire) based?
Its office is at 3 Westbury Court, Anglia Way, Moulton Park Industrial Estate, Northampton, NN3 6JA. Carers travel to people's homes, so check it covers your street.
Is Loving Angels Care (West and North Northamptonshire) registered with CQC?
Yes. Loving Angels Care (West and North Northamptonshire) is registered with the Care Quality Commission as a home care agency (location ID 1-9286732829) and was rated Good overall in July 2025.
Can Loving Angels Care (West and North Northamptonshire) care for someone with dementia?
Dementia appears among its CQC specialisms; ask about staff training and how care adapts as dementia progresses.
When did CQC last rate Loving Angels Care (West and North Northamptonshire)?
7 July 2025 is when the current rating was published, 1 year ago. Check what has changed since, such as the manager or staffing.

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