Home care agency · Bristol
Manor Community Domiciliary Care Agency
Typical fee here £30–£37 an hour Estimate
Free · 2 minutes · No obligation · 34,336 registered providers compared
Illustrative photo, not of Manor Community Domiciliary Care Agency- Address
- Gladstone House, Gladstone Drive, Bristol, BS16 4RU
- Run by
- Improving Prospects Ltd (4 services)
- Type of provider
- Independent (private company)
- Service
- Home care agency
- Dementia
- Not listed as a specialism with CQC; ask the provider
- Registered with CQC
- March 2013 (13 years)
- Registered manager
- Kimberley Jane Phillips
- Company check
- Active, trading since 2009 (17 years), accounts up to date (Companies House 06851740)
- Last CQC check
- 4 Jul 2020
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Our figure, worked out from published prices in the region; the real price may differ. How we estimate
CQC regulated activities: Personal care
More in Bristol: Home care in Bristol (168) · Best rated home care agencies in Bristol · Elderly care at home in Bristol · Learning disability care at home in Bristol · Mental health care at home in Bristol · Live-in care in Bristol
Full report at cqc.org.uk · CQC location ID 1-659855995
About this agency
Registered with CQC as a home care agency, Manor Community Domiciliary Care Agency is based in Bristol, run by Improving Prospects Ltd. It supports adults of all ages, with registered specialisms in learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (July 2020). It is one of 131 CQC-registered home care agencies that have an office within 7 miles of Mangotsfield; 76 of those are rated Good or Outstanding.
The ratings in context
All five areas CQC looks at are rated Good for Manor Community Domiciliary Care Agency: no single area stands out above or below the rest.
For leadership (Well-led), it shares its Good rating with 38 of the 55 other agencies in South Gloucestershire that CQC has rated.
What inspectors found
- People told us they felt safe and there were sufficient numbers of staff to ensure people received the support they needed.
- Risks to people were identified, assessed, managed and monitored in a timely way.
- All risk assessments were included in care plans that were person-centred.
- These were subject to regular reviews to ensure any change in needs was addressed.
Inspected 25 February 2020; report published 4 July 2020; supporting 24 people at the time. Taken from CQC's own findings (Open Government Licence). Read the full report.
Ratings for safety, care and leadership
- Safe50 of 56 in South Gloucestershire
- Effective55 of 56 in South Gloucestershire
- Caring50 of 56 in South Gloucestershire
- Responsive48 of 56 in South Gloucestershire
- Well-led39 of 56 in South Gloucestershire
Ratings from CQC's most recent report, published 4 July 2020. Under each rating: how many agencies in South Gloucestershire share it.
Around Bristol
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 13 of them rated Good or Outstanding, and the closest is Carepride Limited, under 0.5 miles away.
12 of the 15 nearest rated agencies have a more recent rating than this one.
It sits in Staple Hill & Mangotsfield ward, classed by ONS as urban (nearer to a major town or city), among the 30% most deprived neighbourhoods in England. NHS services here are planned by NHS Bristol, North Somerset and South Gloucestershire ICB.
The company behind Manor Community Domiciliary Care Agency
Manor Community Domiciliary Care Agency is run by Improving Prospects Ltd (company 06851740), incorporated in 2009, 4 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 2 active directors and there is no insolvency history.
Its registered business activity is other residential care.
Improving Prospects Ltd runs 4 CQC-registered services across 2 council areas; 4 of the 4 with a rating are Good or Outstanding (100%), against 84% for the same mix of services across England.
2 of its services are in South Gloucestershire.
Who it can help
From the CQC register; ask how each need is met in practice.
Likely fees
We estimate visits from Manor Community Domiciliary Care Agency at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
South Gloucestershire Council can help with costs for people with savings under £23,250, starting with a free assessment.
Earlier inspections
- Mar 2017
- Jul 2020
- Today Rating 6 years old
Every overall rating on record for this location, earliest first. The latest rating is lower than the one before.
Reports on the CQC website
- CQC inspection report 4 July 2020
- CQC inspection report 10 March 2017
- Inspection report 16 July 2014
- Inspection report 1 June 2013
The neighbourhood
- Ward
- Staple Hill & Mangotsfield
- Parliamentary constituency
- Bristol North East
- Integrated care board
- NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
- Area classification
- Urban: nearer to a major town or city
- Neighbourhood deprivation
- Among the 30% most deprived areas in England
- Postcode district
- Home care in BS16 (31)
View on OpenStreetMap · Get directions · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). Carers work from this office and visit homes in the surrounding area.
Manor Community Domiciliary Care Agency over the years
Manor Community Domiciliary Care Agency has been registered with CQC since March 2013, about 13 years.
CQC has published 2 overall ratings for it (2017–2020), starting at Outstanding and falling to Good.
At 6 years old, the rating may not reflect the current team. CQC prioritises higher-risk services, so ask about recent changes rather than assuming the worst.
CQC lists 4 reports for this location, the latest dated 4 July 2020.
Family reviews
Be the first to review Manor Community Domiciliary Care Agency. Your experience helps other families choose.
Reviews are from families and clients and are separate from CQC ratings. Each one is checked against a real email address; we publish good and bad reviews and providers cannot edit or remove them. How reviews work.
Compared with other agencies locally
- Rated Good. Across South Gloucestershire, 91% of the 56 rated home care agencies are Good or Outstanding and 6 are Outstanding.
- Its rating (July 2020) is more recent than 29% of agency ratings in South Gloucestershire.
- Registered with CQC in 2013: it has been registered longer than 88% of home care agencies in the area.
- It lists 5 specialisms with CQC; the typical agency in South Gloucestershire lists 6.
Based on the CQC register for South Gloucestershire as at Oct 2026.
Closest alternatives
Guides for families
Bristol: home care agencies inspected recently
- Home Instead Senior CareAug 2026 · 3.2 miles
- Care and Support Service - Monica Wills HouseSep 2026 · 4.2 miles
- East Bristol Reablement ServiceMay 2026 · 1.5 miles
Quick answers about Manor Community Domiciliary Care Agency
- What are Manor Community Domiciliary Care Agency's fees?
- Manor Community Domiciliary Care Agency's prices aren't on our site yet. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- How did Manor Community Domiciliary Care Agency score on each CQC key question?
- CQC rates five key questions. For Manor Community Domiciliary Care Agency: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Start with Safe and Well-led when reading the report.
- What services is Manor Community Domiciliary Care Agency registered for?
- Its CQC registration covers homecare agencies. Ask Manor Community Domiciliary Care Agency how it would adapt if needs increase.
- Who is the registered provider for Manor Community Domiciliary Care Agency?
- CQC lists Improving Prospects Ltd as the provider responsible for Manor Community Domiciliary Care Agency.
- Is Manor Community Domiciliary Care Agency registered for dementia care?
- Dementia is not listed among the specialisms on its CQC registration. Ask the provider directly if this matters to you.
- When was Manor Community Domiciliary Care Agency last inspected?
- CQC published the current rating on 4 July 2020, 6 years ago. Older ratings are common, so ask about changes since.
- What is Manor Community Domiciliary Care Agency's address?
- The agency's base is Gladstone House, Gladstone Drive, Bristol, BS16 4RU. Confirm that its carers travel to your area.
- Is Manor Community Domiciliary Care Agency registered with CQC?
- It is. The CQC register records Manor Community Domiciliary Care Agency as a home care agency, location ID 1-659855995 and was rated Good overall in July 2020.
Home care in nearby towns
In South Gloucestershire
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Source: the CQC register as of Oct 2026 (Open Government Licence v3.0), with our own analysis. Anything marked "in the provider's own words" comes from the provider. The Care Panel does not provide care.