Home care agency · Harrogate
Martin Grange
Illustrative photo, not of Martin Grange- Address
- 5 Otley Road, Harrogate, HG2 0DJ
- Run by
- Methodist Homes (92 services)
- Type of provider
- Charity (registered charity 1083995)
- Service
- Home care agency
- Dementia
- Registered with CQC to support people living with dementia
- Registered with CQC
- July 2014 (12 years)
- Part of
- Methodist Homes
- Registered manager
- Annette Clapham
- Company check
- Active, trading since 2000 (26 years), accounts up to date (Companies House 04043124)
- Last CQC check
- 26 Mar 2026
- Typical fees Estimated
- £30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate
Registered activities: Personal care
More in Harrogate: Home care in Harrogate (38) · Best rated home care agencies in Harrogate · Dementia care at home in Harrogate · Elderly care at home in Harrogate · Physical disability care at home in Harrogate · Live-in care in Harrogate
Open CQC's full report · CQC location ID 1-1517312917
Introducing Martin Grange
Registered with CQC as a home care agency, Martin Grange is based in Harrogate, run by Methodist Homes. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions and sight or hearing loss.
Its latest CQC rating is Good overall (March 2026). It is one of 38 CQC-registered home care agencies that have an office within 7 miles of Harrogate; 31 of those are rated Good or Outstanding.
Needs it is registered to meet
Registration details from CQC.
The inspection, summarised
- Martin Grange is situated in an assisted living retirement community.
- People’s needs were assessed before they began receiving the service.
- The information gathered was used to ensure they received person-centred care and support, which was clearly documented in their care plans.
- Feedback from people using the service and their relatives was extremely positive.
Inspected 9 August 2017; report published 6 October 2017. Quoted from the CQC report summary, Open Government Licence. Read the full report.
Reading Martin Grange's CQC ratings
Martin Grange has an even profile: Safe, Effective, Caring, Responsive and Well-led are each rated Good.
For leadership (Well-led), it shares its Good rating with 101 of the 129 other agencies in North Yorkshire that CQC has rated.
Under CQC's newer scoring, its strongest area is Caring at 80% and its lowest is Safe at 75%, averaging 77% overall.
The local picture
Choice is wide here: the 25 nearest other agencies are all within 3 miles, 19 of them rated Good or Outstanding, and the closest is Radfield Home Care - Harrogate, Wetherby & North Yorkshire, under 0.5 miles away.
2 of the 20 nearest rated agencies have a more recent rating than this one.
It sits in Harlow & St. Georges ward, classed by ONS as urban (nearer to a major town or city), among the 10% least deprived neighbourhoods in England. NHS services here are planned by NHS Humber and North Yorkshire ICB.
What it may cost
We estimate visits from Martin Grange at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.
Live-in arrangements here usually cost £1,450–£1,770 weekly.
With savings below £23,250, North Yorkshire Council may contribute once it has carried out a free needs assessment.
Detailed scores
Under its newer approach, CQC marks each "quality statement" from 1 to 4 and converts the marks into a percentage per area. Averaged across the five areas, Martin Grange scores 77%.
Safe 75%
- Learning culture3 · Good
- Safe systems, pathways and transitions3 · Good
- Safeguarding3 · Good
- Involving people to manage risks3 · Good
- Safe environments3 · Good
- Safe and effective staffing3 · Good
- Infection prevention and control3 · Good
- Medicines optimisation3 · Good
Effective 75%
- Assessing needs3 · Good
- Delivering evidence-based care and treatment3 · Good
- How staff, teams and services work together3 · Good
- Supporting people to live healthier lives3 · Good
- Monitoring and improving outcomes3 · Good
- Consent to care and treatment3 · Good
Caring 80%
- Kindness, compassion and dignity4 · Exceptional
- Treating people as individuals3 · Good
- Independence, choice and control3 · Good
- Responding to people’s immediate needs3 · Good
- Workforce wellbeing and enablement3 · Good
Responsive 75%
- Person-centred Care3 · Good
- Care provision, Integration and continuity3 · Good
- Providing Information3 · Good
- Listening to and involving people3 · Good
- Equity in access3 · Good
- Equity in experiences and outcomes3 · Good
- Planning for the future3 · Good
Well-led 79%
- Shared direction and culture3 · Good
- Capable, compassionate and inclusive leaders4 · Exceptional
- Freedom to speak up3 · Good
- Workforce equality, diversity and inclusion3 · Good
- Governance, management and sustainability3 · Good
- Partnerships and communities3 · Good
- Learning, improvement and innovation3 · Good
Scores: 4 exceptional, 3 good, 2 some shortfalls, 1 significant shortfalls. From CQC's assessment, assessed 7 February 2026, published 26 March 2026 (Open Government Licence). A statement with no score was not looked at in this assessment; its earlier result still counts.
Earlier inspections
- Sep 2015
- Oct 2017
- Mar 2026
- Today Rated in the last 12 months
CQC rating timeline for this address.
Published inspection reports
- CQC inspection report 6 October 2017
- CQC inspection report 3 September 2015
Location and local area
- Ward
- Harlow & St. Georges
- Council
- North Yorkshire Council · paying for care
- Parliamentary constituency
- Harrogate and Knaresborough
- Integrated care board
- NHS Humber and North Yorkshire Integrated Care Board
- ONS area type
- Urban; nearer to a major town or city
- Neighbourhood deprivation
- Among the 10% least deprived areas in England
- Postcode district
- Home care in HG2 (7)
Larger map · Get directions · OpenStreetMap (ODbL)
Ward, NHS area and deprivation from ONS and NHS postcode data (postcodes.io, Open Government Licence). The office location; ask which streets and villages carers cover.
The registered provider
Martin Grange is run by Methodist Homes (company 04043124), incorporated in 2000, 13 years before this service registered with CQC.
At Companies House, the company is listed as active, its accounts are filed on time, it has 12 active directors and there is no insolvency history.
Its registered business activity is nursing care.
Methodist Homes runs 92 CQC-registered services across 60 council areas; 82 of the 92 with a rating are Good or Outstanding (89%), against 84% for the same mix of services across England.
3 of its services are in North Yorkshire.
It trades under the Methodist Homes brand, which covers 92 services run by 1 registered provider.
How long it has been running
CQC registration dates from July 2014, so the service has been operating for around 12 years under its current registration.
CQC has published 3 overall ratings for it (2015–2026), starting at Good and staying Good every time.
2 reports have been published for this location, most recently on 6 October 2017.
How CQC rated each area
- Safe75% score109 of 130 in North Yorkshire
- Effective75% score124 of 130 in North Yorkshire
- Caring80% score119 of 130 in North Yorkshire
- Responsive75% score120 of 130 in North Yorkshire
- Well-led79% score102 of 130 in North Yorkshire
Source: CQC, published 26 March 2026. Under each rating: how many agencies in North Yorkshire share it.
Family reviews
There are no reviews of Martin Grange yet. If you know the service, your experience could help someone else.
Reviews are separate from CQC ratings. We verify the reviewer's email and never let providers remove reviews. How reviews work.
How Martin Grange compares
- Rated Good. Across North Yorkshire, 92% of the 130 rated home care agencies are Good or Outstanding and 7 are Outstanding.
- Its rating (March 2026) is more recent than 90% of agency ratings in North Yorkshire.
- Registered with CQC in 2014: it has been registered longer than 77% of home care agencies in the area.
- It lists 7 specialisms with CQC; the typical agency in North Yorkshire lists 6.
Compared with every CQC-registered home care agency in North Yorkshire. Source: CQC register, Oct 2026.
Nearby options
Guides for families
Harrogate: home care agencies inspected recently
- Visiting Angels North Yorkshire and WestMar 2025 · under 0.5 miles
- Select Choice Community Support LtdApr 2025 · under 0.5 miles
- Ellie Sunrise Healthcare LtdDec 2025 · 0.5 miles
Quick answers about Martin Grange
- When did CQC last rate Martin Grange?
- The rating now shown was published on 26 March 2026. Ask what has changed since then, for example in management or staffing.
- Is Martin Grange registered for dementia care?
- Dementia is listed on its CQC registration. Ask what dementia training staff have and how they handle distress or refusals.
- Is Martin Grange a registered provider?
- Martin Grange is on the CQC register as a home care agency (ID 1-1517312917) and was rated Good overall in March 2026.
- Where is Martin Grange?
- The agency works from 5 Otley Road, Harrogate, HG2 0DJ; ask which postcodes its carers cover.
- How is Martin Grange rated for safety and leadership?
- The five CQC areas: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led tend to say most about day-to-day reliability.
- How much does Martin Grange charge?
- Martin Grange has not published its fees with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for a written quote that includes weekend and bank holiday rates.
- Who runs Martin Grange?
- The registered provider is Methodist Homes, according to CQC.
- What type of care does Martin Grange provide?
- Martin Grange is registered for homecare agencies. Ask which of these it provides at the moment.
Agencies in neighbouring towns
In North Yorkshire
Is this your service? Show your rating on your website
Copy and paste this code into your site. If CQC changes your rating, the badge updates too.
Is this your service? Claim it free to keep these details up to date, respond to families and add your own photos. See what members get.
Details from the Care Quality Commission register, updated Oct 2026. Contains CQC data licensed under the Open Government Licence v3.0. Text marked "in the provider's own words" is supplied by the provider. The Care Panel is not a care provider.