Home care agency · Taunton

Mass Home Care

Rated Good by CQC Rating published 4 October 2022 Rating 4 years old

Typical fee here £30–£37 an hour Estimate

Free · 2 minutes · No obligation · 34,336 registered providers compared

Rated 4 years ago. CQC's last published rating for this service is from October 2022. Ask what has changed since, such as the manager or the number of people they support. See nearby services rated recently.
A home carer helping an older man with his hair at home Illustrative photo, not of Mass Home Care
Address
Unit A, Acorn Business Centre, Livingstone Way, Taunton, TA2 6BD
Run by
Mass Care Momentous Ltd
Type of provider
Independent (private company)
Service
Home care agency, Community services - Learning disabilities, Community services - Mental Health, Supported living, Community services - Substance abuse
Dementia
Registered with CQC to support people living with dementia
Registered with CQC
June 2021 (5 years)
Registered manager
Marvin Abraham
Company check
Active, trading since 2016 (9 years), accounts up to date (Companies House 10523046)
Last CQC check
4 Oct 2022
Typical fees Estimated
£30–£37 an hour for visiting care, weekdays; live-in £1,450–£1,770 a week. Estimate only, from published local rates. How we estimate

Registered activities: Personal care

CQC page for this service · CQC location ID 1-8001416857

About this agency

Registered with CQC as a home care agency that also provides supported living, Mass Home Care is based in Taunton, run by Mass Care Momentous Ltd. It supports adults of all ages, with registered specialisms in dementia, physical disabilities, learning disabilities, mental health conditions, sight or hearing loss, drug or alcohol problems and eating disorders.

Its latest CQC rating is Good overall (October 2022). It is one of 44 CQC-registered home care agencies that have an office within 7 miles of Taunton; 26 of those are rated Good or Outstanding.

Who runs it

Mass Home Care is run by Mass Care Momentous Ltd (company 10523046), incorporated in 2016, 4 years before this service registered with CQC.

At Companies House, the company is listed as active, its accounts are filed on time, it has 1 active director and there is no insolvency history.

Its registered business activity is other human health activities and residential care for older and disabled people.

Safe, effective, caring, responsive, well-led

  • SafeGood86 of 92 in Somerset
  • EffectiveGood85 of 91 in Somerset
  • CaringGood82 of 91 in Somerset
  • ResponsiveGood81 of 91 in Somerset
  • Well-ledGood75 of 92 in Somerset

CQC key question ratings, published 4 October 2022. Under each rating: how many agencies in Somerset share it.

The inspection, summarised

  • People felt safe and comfortable with staff who supported them.
  • People were cared for by small teams who they were able to get to know and build trusting relationships with.
  • Staff knew how to recognise and report any concerns about people's safety and well-being.
  • Risks to individuals were assessed and measures put in place to reduce risks identified.

Inspected 31 August 2022; report published 4 October 2022. Source: CQC's published findings, reused under the Open Government Licence. Read the full report.

Budgeting for this agency

We estimate visits from Mass Home Care at £30–£37 an hour (visiting care, weekdays), based on published prices in the region. As an example, an hour each morning and a 30-minute evening call comes to about £350 a week.

For live-in care, expect around £1,450–£1,770 a week in this region.

With savings below £23,250, Somerset Council may contribute once it has carried out a free needs assessment.

Who they support

Taken from its CQC registration.

How it fits locally

Choice is wide here: the 25 nearest other agencies are all within 3 miles, 16 of them rated Good or Outstanding, and the closest is Ash House, under 0.5 miles away.

9 of the 16 nearest rated agencies have a more recent rating than this one.

It sits in Rowbarton & Staplegrove ward, classed by ONS as urban (further from a major town or city), among the 40% least deprived neighbourhoods in England. NHS services here are planned by NHS Somerset ICB.

Strengths and weak spots in the ratings

All five areas CQC looks at are rated Good for Mass Home Care: no single area stands out above or below the rest.

For leadership (Well-led), it shares its Good rating with 74 of the 91 other agencies in Somerset that CQC has rated.

Earlier inspections

  1. Oct 2022 Good
  2. Today Rating 4 years old

The location's rating record from CQC, from first to latest.

Published inspection reports

Area and map

Ward
Rowbarton & Staplegrove
Parliamentary constituency
Taunton and Wellington
Local NHS (ICB)
NHS Somerset Integrated Care Board
Urban or rural
Urban: further from a major town or city
Neighbourhood deprivation
Among the 40% least deprived areas in England
Postcode district
Home care in TA2 (9)

Larger map · Get directions · Map data: OpenStreetMap contributors

Geography: ONS and NHS lookups (postcodes.io), Open Government Licence. Care happens at home, not here: this is where the agency is run from.

History with CQC

Mass Home Care has been registered with CQC since June 2021, about 5 years.

There is a single overall rating on record, Good (October 2022).

4 years have passed since the last overall rating. Services judged lower-risk wait longer for a visit, but teams change, so check what is different today.

Family reviews

No family has reviewed Mass Home Care on The Care Panel so far.

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Mass Home Care against its area

  • Rated Good. Across Somerset, 94% of the 90 rated home care agencies are Good or Outstanding and 7 are Outstanding.
  • Its rating (October 2022) is more recent than 51% of agency ratings in Somerset.
  • Registered with CQC in 2021: it has been registered longer than 47% of home care agencies in the area.
  • It lists 9 specialisms with CQC; the typical agency in Somerset lists 5.

Benchmarked against all CQC-registered home care agencies in Somerset (Oct 2026).

Nearest home care agencies

Guides for families

Taunton: home care agencies inspected recently

Quick answers about Mass Home Care

What are Mass Home Care's fees?
Mass Home Care hasn't shared a price list with us. Visiting care typically costs around £32–£34 an hour (typical 2026 prices across England). Ask for written prices covering weekends, bank holidays and any travel or set-up charges.
How is Mass Home Care rated for safety and leadership?
By key question, CQC gave: Safe: Good; Effective: Good; Caring: Good; Responsive: Good; Well-led: Good. Safe and Well-led are the sections most worth your time.
What type of care does Mass Home Care provide?
Its CQC registration covers homecare agencies, community services - learning disabilities, community services - mental health, supported living, community services - substance abuse. Ask Mass Home Care how it would adapt if needs increase.
Who runs Mass Home Care?
CQC lists Mass Care Momentous Ltd as the provider responsible for Mass Home Care.
Does Mass Home Care support people with dementia?
Yes, it is registered for dementia. Worth asking: how many staff are trained, and how routines are kept consistent.
How recent is Mass Home Care's CQC rating?
Its current CQC rating dates from 4 October 2022, 4 years ago. Ratings can be several years old; ask what has changed since, such as a new manager.
What is Mass Home Care's address?
The agency's base is Unit A, Acorn Business Centre, Livingstone Way, Taunton, TA2 6BD. Confirm that its carers travel to your area.
Is Mass Home Care registered with CQC?
It is. The CQC register records Mass Home Care as a home care agency, location ID 1-8001416857 and was rated Good overall in October 2022.

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